Found 13 of over 264 reviews
- Most Recent
- Highest Rating
- Lowest Rating
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The people are great the pace is fast and if you put the work in its rewarding." (in 15 reviews)
- "Great people and coworkers." (in 13 reviews)
- "I just started working here but so far I like the job itself and the pay is decent." (in 12 reviews)
- "Managers are nice; good benefits." (in 12 reviews)
- "Good money if you are good at cut" (in 12 reviews)
- "Upper management hires all employees and a lot of the time is dishonest about pay when it comes to sale people and management." (in 20 reviews)
- "Horrible internal systems, management as well as infrastructure." (in 14 reviews)
- "CEO is absolutely crazy." (in 12 reviews)
- "Long hours and dealing with unhappy customers" (in 11 reviews)
- "Sorry but you lose commission on that sale even though it wasn't your fault." (in 8 reviews)
Ratings by Demographics
This rating reflects the overall rating of Appliance Factory & Mattress Kingdom and is not affected by filters.
Reviews about "great people"Return to all Reviews
- 1.0Aug 27, 2015Anonymous EmployeeFormer Employee, more than 1 yearDenver, CO
Great people within the company
Horrible working conditions. Not customer focused. Turn over very high.7Appliance Factory & Mattress Kingdom Response9y
This is Chuck Ewing, the owner of Appliance Factory & Mattress Kingdom. I want to sincerely apologize that you were laid off during our warehouse restructuring. Please contact us to give us feedback about how we can better manage the business and our staff. As you know we are currently in the process of moving closer to 200 people from one location to another. This is proven to be a huge and challenging undertaking. We have retained a consultant and hired an employee relations specialist to help us work through this process and also to help with the issues you have brought up. Again, thank you for your feedback! We’re lucky we have the problems that come along with growth and expansion as opposed to decline. I am dedicated the growth and development of our employees and company. Sincerely, Chuck Ewing
- 4.0Oct 16, 2012Anonymous EmployeeCurrent Employee, less than 1 yearDenver, CO
[Let me first start by saying I work in the corporate office.As you can see from previous posts, working in corporate is very different from working directly with customers. But most companies are like that and this one is no different. I'm writing as honestly as I can without revealing my identity.] 1. This company has exploded in growth in the last three years, so it's a wonderful opportunity for someone looking to gain business and management experience plus a few new technical skills without dropping dough on extra schooling. Many of the people I work with are former salespeople or service technicians who didn't go to business school, yet they've grown as much if not more than those who do tote a biz degree. I've learned more about my capabilities than I've ever thought possible, just because someone was constantly sitting behind me telling me I had to--not too different from a rigorous education. 2. It's a wonderful place to network as there are tons of great people (about 300+ employees), ranging from entrepreneurs to handymen to artists. Sounds a little crazy, but you never know who you'll run into here. 3. A positive attitude and a willingness to change and learn are all qualities that are very much encouraged and rewarded.
1. Much like school, you will do things here you don't want to do and there's not much you can do about it. Sometimes, upper management is learning along with you, so projects often involve a trial-and-error process that can get frustrating. Expectations can be sky-high and missteps will be held accountable. The way to power through all of that I've found is to not take it personally--but that concept is much easier said than done. 2. We have a ton of great people who have a hard time talking to each other. Internal communications could use a huge face lift. 3. A positive attitude is hard to muster sometimes without good lines of communication. It's also not a 'pretty' work environment. This is still a small business in many ways, so there are no frills, no yoga balls in place of chairs and no colorful break rooms with a kegerator. The hours are long. Bottom line: You must be willing to meet and exceed expectations, be humble enough admit when you're wrong and be strong enough ask for help whenever possible.
- 2.0Aug 15, 2023Anonymous EmployeeFormer Employee, less than 1 year
Great people and coworkers. There's also the occasional free lunch.
Note: I waited quite a bit before writing this review because I wouldn't put it passed the CEO to try and retaliate somehow. He tried suing the last batch of accountant clerks that quit. As for this company, I don't know how this company continues to operate with terrible leadership at the corporate level. Basically, no accountability. The promise of PTO is a LIE. And I have never seen should a high turnover rate, especially in corporate. And that one long review about how great working for accounting is a BIG RED FLAG (fake review) because I worked in that department. The biggest issue was people quitting after a few months, so the workload piles on until you are eventually asked to deal with it under the pretense of cross-training. Then you end up just doing the work along with your normal duties with no pay raise. The promise of a potential promotion to a leadership role is also a lie unless that is your working down in the warehouse. If someone in the corp. office quits, you might be lucky and unlucky and be asked to go up there to fill an empty seat. I can go on and on, but I will leave it at this. Do not work here if you care about your mental health and wellbeing.9
- 1.0Jan 14, 2020Sales AssociateFormer Employee, more than 1 yearDenver, CO
People and managers in the store are great. Good earning potential if upper management would stop harassing employees and finding ways to take away commission.
Owner is HORRIBLE. Company would be great if Mr. Ewing would let the people in this company do their jobs without constant threats, berating people, and treating people like second class citizens. Upper management continuously finds ways to screw people out of money by taking away spiff incentives, and using money provided to the company by their vendors to pay minimum wage salaries. This was quite possibly the WORST place I have ever worked. Associates are required to pose as private sellers on for sale sites like Craigslist because the owner is too cheap to pay for actual dealer ads. If you refuse to fraudulently post his appliances as a private seller you are fired. Health insurance is ok for employees, but if you try to add a spouse the company contributes $0 of the premium making it unaffordable at best.4
- 2.0Feb 16, 2021Sales AssociateFormer Employee, more than 1 yearDenver, CO
Was a great place to learn about appliances, and you were pushed to sell scratch and dent which saves people quiet a bit
Very deceptive practices, skirting on the edge of illegal. You are never off the clock, 5 managers in a year, low traffic count4
- 4.0Feb 3, 2020ManagerCurrent Employee, more than 10 years
AFMK isn't a walk in the park, like most things you get what you put in. The people are great the pace is fast and if you put the work in its rewarding.
Hours can be tough for some.
- 5.0May 30, 2020Sales AssociateCurrent Employee, more than 1 yearParker, CO
Great managers, well-run, higher up managers who visit remember you and acknowledge your hard work. You will earn a great discount on Appliances and mattresses throughout the store and you will appreciate the people you work with and be meeting nice customers and help them find their dream appliances.
Customers can be hard at times, but it depends on how you take care of your customer, i.e., listening actively, and being trustworthy.
- 4.0Jul 27, 2015Anonymous EmployeeCurrent Employee, more than 5 yearsDenver, CO
Locally owned company with lots of opportunity to grow in your career. Great people to work with and great mentors to mold you into a professional. Company is growing very fast and dominates the appliance market in Colorado.
The pay at first isn't the greatest but, if you work hard you will not be disappointed. You will be held to a very high standard and will be very frustrated at times. If you stay true in these moments you will be helping yourself mold into a professional that can prevail in any professional organization.3Appliance Factory & Mattress Kingdom Response9y
We appreciate your feed back and candor.
- 5.0Apr 24, 2018Store ManagerFormer Employee, less than 1 yearThornton, CO
The experience working at Appliance Factory under the title of Used Store Manager was well beyond excellent. As my first title as 'manager' the transition from training to running a store was very fast paced and an easy quick transition. Everyone in the management team I worked with directly was very respectful and helpful with my transition. My co-workers were also very helpful with the understanding of the position's normal work flow. The job itself once I transitioned was good, if you have previous customer service experience or know the gist of appliances then you'll easily succeed. I unfortunately had to depart from the company when an opportunity I had previously been pursuing had arisen. Overall I enjoyed my employment with the company and met very great people with the passion to help you succeed. ~ Y.V
While under employment I personally did not experience anything worth saying negative about. If you begin your day negative your day is negative, if you start your day positive , you might just have a brighter day!~ Y.V1
- 3.0Jun 24, 2021Sales ConsultantCurrent Employee, more than 1 yearDenver, CO
Good hours for sales. Great people to work with in the stores. Management at the store level cares. Opportunities for advancement if you want it.
Way to much micro managing. Miscommunication all over the board. Running a big company like a small one. Misleading Marketing leads to upset customers.1