Applied Systems Reviews | Glassdoor

Applied Systems Reviews

Updated June 21, 2017
277 reviews

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277 Employee Reviews

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Pros
  • There is excellent work/life balance (in 21 reviews)

  • Great people to work with that are passionate about what they do (in 21 reviews)

Cons
  • Really low pay) Customer Support has the lowest pay in the company for some reason (in 25 reviews)

  • Upper management has no clue what we do on a daily basis (in 17 reviews)

More Pros and Cons

  1. Helpful (1)

    "Challenging and rewarding environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in University Park, IL
    Current Employee - Anonymous Employee in University Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Applied Systems full-time (More than 3 years)

    Pros

    - Good work/life balance
    - Management active in empowering employees to succeed
    - Leader in marketplace with strong commitment to customer success
    - Opportunities for individual growth

    Cons

    - Product development velocity
    - Silos within organization
    - Pay scale

    Advice to Management

    Continue to improve the sense of team across functional departments


  2. Helpful (5)

    "Great time to be in sales with Applied!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Associate in University Park, IL
    Current Employee - Inside Sales Associate in University Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Applied Systems full-time (More than a year)

    Pros

    Industry leader with great product vision
    Uncapped Compensation plan that pays (if you want to work)
    5 star President's Club Trip (just got back from Puerta Vallarta!)
    Nice work environment (coffee, bagel/fruit Tuesday's, etc.)
    Learn a solutions approach to selling in a complex high tech environment

    Cons

    Location is a little far (but my schedule is flexible enough)
    Takes a while ramp and learn all the insurance lingo and Applied products

    Advice to Management

    Continue current efforts to improve on boarding of new hires & engagement results


  3. Helpful (4)

    "Nice company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Technician in University Park, IL
    Current Employee - Support Technician in University Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Applied Systems full-time (More than 3 years)

    Pros

    ability to work for a mid size company without going downtown
    great team environment
    awesome work life balance
    benefits are a little pricey but good

    Cons

    compensation is very low and raises are disappointing

    Advice to Management

    headed in the right direction


  4. Helpful (6)

    "Up and to the Right!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in University Park, IL
    Current Employee - Sales in University Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Industry Leader
    Engaged CEO
    Great Job Stability (Barring You Perform)
    Flex Schedule
    Remote Location = Low Traffic

    Cons

    Cost to Retain Benefit Package


  5. Helpful (11)

    "Inside Sales telemarketing sweatshop"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in University Park, IL
    Current Employee - Sales in University Park, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Applied Systems full-time

    Pros

    Relaxed dress code
    Comradery
    Comfortable work environment
    It's a pay check (barely)
    Looks good on resume for recent grad
    Nice campus
    Convenient if you live in burbs

    Cons

    Low pay, well below market
    Claw backs
    Micro Managment
    Feels more like telemarketing than anything
    Lack of innovation
    No upward mobility

    Advice to Management

    None


  6. Helpful (15)

    "If you want a great culture - this is NOT the place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Applied Systems full-time

    Pros

    - It's easy to feel like the products are really helping people

    Cons

    If you aren't the kind of person that is willing to step on, manipulate or throw others under the bus to get ahead, you're going to hate it. Management is oblivious and uninterested. The work is boring and uninspiring, and you'll most likely be either micromanaged within an inch of your life or left completely to yourself to figure out everything. The workplace is homogenous to the point of ridiculousness, and is neither warm nor welcoming. The pay is low and the benefits are few and paltry. The 'fun' events in the office feel forced and unpleasant with all the perpetual tension and lack of teamwork and communication between departments.

    Advice to Management

    You have to take the lead in creating a culture people want to be part of. You have too many cooks in the kitchen - everyone's a manager, and no one does the work. Too many people are getting promoted into roles they can't handle. So much needs to change, but you have to be willing to see it.


  7. "Great company that values its employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in University Park, IL
    Current Employee - Anonymous Employee in University Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Applied Systems full-time

    Pros

    This company has come a long way since I began working here many years ago. While, the people have always been friendly, the environment wasn't always geared toward the employees needs. Since then, we have adopted new methodologies and created a team environment. Regardless of your title, ideas to improve are always welcome by management.

    Management supports moving within the company to other locations and departments as desired by the employee. I have never felt stuck in the role I currently hold and could transfer if I ever feel another suits my needs better.

    Requesting time off is simple and rarely denied.

    Cons

    Pay isn't as high as I would like, but as others have said, we are not located in Chicago like many of the other higher paying software companies.

    Advice to Management

    Continue to listen to your employees and continue evolving. Employees are much more engaged than they were, and will become more so in time.


  8. Helpful (4)

    "A great place to get experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hammond, IN
    Former Employee - Anonymous Employee in Hammond, IN
    Recommends
    Positive Outlook

    I worked at Applied Systems full-time (More than a year)

    Pros

    Applied offers one of the best working environments in my opinion. The benefits are stellar and the company structure seems to dominate the insurance industry. Most fellow employees are well mannered and a benefit to work with. Most internal programs and software are extremely helpful to techs.

    Cons

    This company would fair far better by offering a means to approach supervisors, managers and directors. The workload definitely outweighs the salary in most departments. Promotion is more difficult if you don't know the right people. In my opinion, the company is moving upward fiercely, but that sometimes can cause the proper training to be inefficient or untimely.


  9. Helpful (2)

    "Shouldn't allow others' views to affect your own opinion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Technician in University Park, IL
    Current Employee - Support Technician in University Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Applied Systems full-time

    Pros

    Many paid holidays and a lot of paid time off, I enjoy working with most agencies and fellow employees and higher ups. Something you need to understand, compared to other types of jobs (like retail) this job is pretty darn easy as far as customer support goes. Applied is all about making sure no one hassles you over the phone and is willing to have management handle whatever. I came from having people yell at you face to face and dealing with issues they wanted immediately regardless of time or day, and those higher ups do not know you and deal with you personally. Retail is less understanding of the real issues that make jobs suck. Comparatively, pay is "not as good" as other jobs in a similar field, but I think it depends on where you're coming from and what kind of actual usable experience you have to begin with. Applied is also NOT in Chicago so it's not going to have the "higher pay" others talk about... Listen, the grass is always greener and you'll certainly always have your Negative Nancy's at any job...

    Cons

    Sitting at your desk for a long time and a lot of time spent on the phones if you're in customer support or any support role really. Pay is very hush hush, and feels very taboo but I think needs to be made more consistent.

    Advice to Management

    Keep up the improvements on listening to employee feedback during Town Hall meetings and surveys given out. Employees drive your company and will ultimately be the deciding factors on why a customer will stay or leave...Basically, just how you want us to take extra special care of the customer, you need to take good care of us or often times they just leave.


  10. Helpful (12)

    "Promised one thing but given another"

    Star Star Star Star Star
    Current Employee - Software Developer in Monee, IL
    Current Employee - Software Developer in Monee, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Applied Systems full-time (Less than a year)

    Pros

    The people are very friendly and they have a very nice campus if you're willing to come out here. They also do free bagels on Tuesday.

    Cons

    Confusion. I was promised I would be trained but spend all day in my cube alone and not knowing what I'm suppose to be doing. I was told I would have a mentor but no one is willing to help me.

    Advice to Management

    Develop a good training program to get developers up to speed instead of just dropping them in the deep end.


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