Apprisen Financial Advocates Reviews | Glassdoor

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Apprisen Financial Advocates Reviews

Updated September 22, 2017
11 reviews

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2.6
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Michael S. Kappas
4 Ratings

11 Employee Reviews

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  1. "Customer Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people and meaningful work and the benefits were good for a nonprofit. Work environment was okay. Special events and fundraising was always nice.

    Cons

    Industry was shrinking which means downsizing . Communication between staff and upper management was not great. Middle management worked hard.

    Advice to Management

    None


  2. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gahanna, OH
    Current Employee - Anonymous Employee in Gahanna, OH
    Recommends

    I have been working at Apprisen Financial Advocates full-time (More than a year)

    Pros

    Nice work environment, Great people. low turnover. Variety of work

    Cons

    one late night required a week until 8pm.

    Advice to Management

    Continue to seek employee's advice and input.

  3. "review from a long time employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great benefits and flexible hours

    Cons

    management expects you to do the job of 4-5 people and fires you when you don't perform as expected.

    Advice to Management

    none


  4. "A very negative company culture, and micro management. They don't even provide water at the work place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Apprisen Financial Advocates full-time (More than 8 years)

    Pros

    Decent benefit but the pay is very low.

    Cons

    No chance for personal growth or promotions.


  5. Helpful (3)

    "Promises made, promises broken"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apprisen Financial Advocates (More than 8 years)

    Pros

    Benefits are great. Counseling team and middle management team are dedicated and committed to good client services. Unfortunately, the exec. Management group is only looking for huge profits and completely undermines the hard work and community services provided by the remainder of the staff.

    Cons

    Working conditions, inconsistent management and no support from executive team- especially HR. I have known the management team for more than 15 years, and before I began working for them I considered them all friends and professional colleagues. However, after the ink is dry, things change (not for the better) dramatically. This organizations preaches one thing to the public and the non-profit credit/financial counseling industry, but once on the inside, it is something totally different. The CEO and COO are the most dishonest and deceitful people I have ever met and quite frankly, I am surprised there has not been more DoL and IRS audits on this company.

    Advice to Management

    Advice to Board of Directors: take a good, hard look at your two top leaders in this agency and remember that at the end of the day, YOU are accountable.


  6. Helpful (1)

    "Corporate takeovers and deplorable downsizing tactics is their MO. Non profit is questionable???"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Specialist in North Bend, OR
    Former Employee - Financial Services Specialist in North Bend, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apprisen Financial Advocates full-time (More than 3 years)

    Pros

    Great benefits and competitive wage. Nice retirement package.

    Cons

    As a financial literacy educator, and counselor, they made me a debt management program pusher. I worked an average of 10 hours a day and got paid for 7 1/2 straight time. I was rated on how many DMP's I was able to set up rather than the financial education I was able to provide.

    Advice to Management

    If my Executive Director had known what you had planned for our local agency, she would never have agreed to the merger. Our board members are appalled at your tactics for closing us down after taking our bank accounts, our clients and finally firing our last counselor using unethical tactics. I know the truth, and so does the EOUST....Shame on all of you.


  7. "Good job, decent wage, great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Counselor in San Francisco, CA
    Current Employee - Credit Counselor in San Francisco, CA

    Pros

    management is great and the job is straight foward. no micromanaging which is the best

    Cons

    work hours are a little tricky and very structured work schedule is a drag, but hey, its a job

    Advice to Management

    develop better recognition for the average workers

  8. Helpful (1)

    "Good for the community or the bottom line??"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Counselor in Philadelphia, PA
    Former Employee - Credit Counselor in Philadelphia, PA

    Pros

    You are helping clients start thinking about a plan for their financial future. You can also help them out of debt if a Debt Management Plan would be beneficial to their situations. The company also has a very good benefits package and gives 403b without requiring a contribution from the employee. Also a great health package for the whole family.

    Cons

    Management is not supportive to it's employees. They are driven to increase revenue at the risk of hurting their clients. Decisions are not made with the best interest of the community in mind. They are proclaiming to help clients but may actually hurt them if it means increasing revenue. They are a nonprofit company who considers profits above everything.

    Advice to Management

    You can not threaten employees and expect them to respect you or stay in your organization. If it is revenue that drives the business is it fair to pretend your a nonprofit?


  9. "It is ok but has low pay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apprisen Financial Advocates full-time

    Pros

    It is nice helping individuals and families. The work environment is nice since you generally will have your own office.

    Cons

    They have good benefits but low pay. Advancement is unlikely.


  10. Helpful (2)

    "More corporate than non-profit"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Credit and Housing Counselor
    Former Employee - Certified Credit and Housing Counselor

    Pros

    The pay was decent and the benefits package was quite good. When i was there they were paying 100% of employee health insurance premiums. I also adored my coworkers; even though there were some pretty serious morale problems, we all stuck together and supported each other.

    Cons

    For a non-profit, it's extremely profit-driven. I felt like more of a salesperson than a financial counselor, and I felt that I was pressured to do things that weren't in the best interest of my clients. My "performance" was always being questioned because I wasn't forcing my clients into doing things that were bad for them but good for CCCS. Many members of middle and upper management are sneaky and will tell you what they think you want to hear without meaning any of it. I finally quit soon after they bypassed several qualified employees and hired a new local manager from outside. He was grossly unqualified, incompetent, and overcompensated. There was a mass exodus of counselors within a few months of my departure.

    Advice to Management

    Return the focus to clients, not profits, and stop treating counselors like salespeople. Promote from within and be more transparent with employees.


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