Apria Healthcare Reviews | Glassdoor

Apria Healthcare Reviews

Updated October 19, 2018
777 reviews

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2.8
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Dan Starck
322 Ratings

777 Employee Reviews

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Pros
  • "Love getting to work from home, other employees are knowledgeable & fun to work with" (in 19 reviews)

  • "Good pay, your first check will be mailed" (in 25 reviews)

Cons
  • "Bad customer service you need to work around if you are a good rep" (in 69 reviews)

  • "terrible upper management; they do not know what they are doing" (in 32 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (20)

    "Lots of opportunity, if you seek it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apria Healthcare full-time (More than 8 years)

    Pros

    It's never boring at Apria Healthcare - there is always something new and different happening, and you can really expand your skills and knowledge. We do meaningful work here, so I feel great knowing we're improving the quality of life for our patients at home. You feel like you're part of a team, and making a difference. The people who stay here are committed to the mission.

    Cons

    The health insurance deductibles are high, but otherwise the rest of the benefits available are pretty standard. Since it's a dynamic organization, if you do not like change, you will not thrive here; the work demands flexibility, priority shifting, and a positive attitude.

    Advice to Management

    Invest more in engaging your employees and training your managers to be great leaders. Apria is only as good as the services your employees deliver, and your employees' performance is impacted positively or negatively by their managers. Take care of your people and they will take care of your patients.

    Apria Healthcare Response

    Oct 8, 2018 – Sr Director, Human Resources

    Thank you for your review on Glass Door. We are happy to hear you are enjoying your time with us! We have an ever changing environment in the healthcare industry and do our best to continually... More


  2. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Overland Park, KS
    Current Employee - Anonymous Employee in Overland Park, KS
    Recommends
    Positive Outlook

    I have been working at Apria Healthcare full-time

    Pros

    Upward mobility, supportive environment, challenging work

    Cons

    None to share at this time.

    Apria Healthcare Response

    Oct 8, 2018 – Sr Director, Human Resources

    Thank you for taking the time to leave us feedback. We are very happy that you are having a positive experience with Apria! We strive to offer promotion from within, and a rewarding environment for... More

  3. "Newbie"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Respiratory Therapist
    Current Employee - Respiratory Therapist

    I have been working at Apria Healthcare full-time (Less than a year)

    Pros

    Great people, out in the field (not confined to an office), good pay and benefits.

    Cons

    I have t worked here long enough to comment


  4. "Admin Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Apria Healthcare full-time

    Pros

    Great company to work for if you’re there for a long time.

    Cons

    Lots of work for the little pay


  5. "I enjoyed the experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Indianapolis, IN
    Former Employee - Customer Service Supervisor in Indianapolis, IN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Apria Healthcare full-time (More than a year)

    Pros

    The team was very good and close net.

    Cons

    Where not given enough FTE’s to complete the work.


  6. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Apria Healthcare full-time (More than 3 years)

    Pros

    A national company with good benefits; availability of HR programs.

    Cons

    Run too lean; expect employees to balance several positions as one person.

    Advice to Management

    Stop bandaging broken systems and fix the root of the problem. Get back to valuing patient care/customer service.

    Apria Healthcare Response

    Oct 18, 2018 – Sr Director, Human Resources

    Thank you for your feedback. We are glad you are enjoying our benefits and various HR programs! Our employee work balance is very important to us, and we would love to hear more about how we can... More


  7. "Terrible benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tampa, FL
    Former Employee - Customer Service Representative in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apria Healthcare full-time (More than a year)

    Pros

    Working from home was a plus. Loved the managers I worked for.

    Cons

    The benefits were worthless. Apria only offered a high deductible health plan. Individual deductible was $4000.00 and the family deductible was $8000!!! Health plan paid nothing due to the deductible. You could get supplement policies such as accident and hospital policies but at extra cost and the supplemental plans had lots of coverage restrictions.

    Advice to Management

    Better health insurance needed.

    Apria Healthcare Response

    Oct 18, 2018 – Sr Director, Human Resources

    Thank you for your feedback. We are happy to hear that you enjoyed working from home and had great leaders! We understand that each employee has different benefit needs and Apria makes every... More

  8. "So far so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Apria Healthcare full-time (Less than a year)

    Pros

    Proactive team dedicated to you learning your new position and on going coaching as needed before any type of strict reprimand which is awesome.

    Cons

    At this point I am not seeing a lot of Cons, I have barely been here 90 days and am very pleased at this point with all that is happening.

    Advice to Management

    Utilize the new age ways to reward your employees and make them feel appreciated in more than just words. It is not the 70's,80's or 90's any more where strict discipline and rules make for a great team. JS not that I have witnessed any of that but I don't see a big reward system either.

    Apria Healthcare Response

    Oct 8, 2018 – Sr Director, Human Resources

    Thank you for taking the time to leave us feedback. We are happy that you are enjoying your time with Apria and hope that you continue to have a positive experience. We strive to provide a... More


  9. "Poor company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apria Healthcare (More than 3 years)

    Pros

    None... no pros whatsoever with Apria

    Cons

    Everything you can think of. Horrible horrible

    Apria Healthcare Response

    Oct 18, 2018 – Sr Director, Human Resources

    Thank you for your feedback. We are sorry to hear you did not enjoy your experience at Apria. We take concerns seriously and care about our employees. We have an open door policy and all employees... More


  10. Helpful (1)

    "Decent place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jackson, TN
    Former Employee - Anonymous Employee in Jackson, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Apria Healthcare full-time (More than 5 years)

    Pros

    Flex time, weekends off, great benefits

    Cons

    It was a great place to work. Only downfall was all the work was going offshore and we had to clean it up. Pay was not the best for people who were there a while.

    Advice to Management

    Learn to listen and motivate your employees.

    Apria Healthcare Response

    Oct 8, 2018 – Sr Director, Human Resources

    Thank you for leaving us a review, we are happy to hear from long tenured employees! I am glad you are enjoying work/life balance with Apria, as it is important to us that our employees have the... More


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