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Apria Healthcare Reviews

Updated February 20, 2018
703 reviews

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2.6
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Dan Starck
283 Ratings

703 Employee Reviews

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Pros
  • Love getting to work from home, other employees are knowledgeable & fun to work with (in 16 reviews)

  • Good pay, your first check will be mailed (in 22 reviews)

Cons
  • Very difficult Customer Service to Provide (in 64 reviews)

  • terrible upper management; they do not know what they are doing (in 32 reviews)

More Pros and Cons

  1. "Insurance verification specialist, customer Quality representative in the medical field"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Verification Specialist, Customer Probably Representative, in Denver, CO
    Current Employee - Insurance Verification Specialist, Customer Probably Representative, in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apria Healthcare full-time (More than 3 years)

    Pros

    I have vast knowledge of the medical field. I have worked in the field for more than 10 years

    Cons

    There aren’t really any cons in hiring me, honestly Speaking

    Advice to Management

    Amazing team player/teammate


  2. "Challenging place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apria Healthcare full-time

    Pros

    The ability to help others in need.

    Cons

    Too much expected of employees for too little pay.

  3. "Okay company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apria Healthcare full-time

    Pros

    provides good vacation and personal time off

    Cons

    Hiring overseas makes working very difficult


  4. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apria Healthcare full-time

    Pros

    With over 350 branches across the U.S, Apria continues to grow every year. The Senior Leadership is great to work with and they are open to help bring change. I feel like I do meaningful work knowing that we do it all for the well-being of our patients.

    Cons

    High deductible, but it seems like all companies have high deductible.

    Advice to Management

    Continue to innovate the industry!


  5. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apria Healthcare full-time

    Pros

    Great upper management team and great benefits

    Cons

    Long overtime at month end


  6. Helpful (4)

    "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Akron, OH
    Current Employee - Customer Service Specialist in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apria Healthcare full-time (More than 5 years)

    Pros

    Love getting to work from home, other employees are knowledgeable & fun to work with. We all do what we do to help our patients.

    Cons

    Working remotely isn’t for everyone. Hate seeing more jobs going overseas. Need more consistent training & more fairness across the board with compensation. Worst medical insurance plan I’ve ever had.

    Advice to Management

    Your employees are the lifeblood of this company. We keep hearing how valued we are...put your money where your mouth is. Stop disrespecting us by outsourcing our jobs, provide substantial increases and get a worthwhile insurance plan are good places to start!


  7. "Great team environment at local branch - no real connection w/ corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Apria Healthcare full-time

    Pros

    The local office staff is very nice and has a family like feel. As a sales rep the pay is very competitive if you perform well.

    Cons

    Great deal of negativity from medical providers and patients who seem to want what is impossible to give. Call center seems to be greatest complaint. and rules are put in place by corporate with no real communication w/ the local branches.

    Advice to Management

    Bring customer service back to the local level.

  8. "Learned a lot"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Apria Healthcare full-time (More than 5 years)

    Pros

    I learned a lot while working at Apria Healthcare and used the experience gained there to propel myself to my ideal career.

    Cons

    I cannot think of any.


  9. "A good stepping stone but not a career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apria Healthcare full-time

    Pros

    Good pay, decent benefits. Management is good.

    Cons

    Not much room to grow


  10. Helpful (1)

    "respiratory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apria Healthcare full-time

    Pros

    Management is horrible, condescending , insurance is notorious, patients are not first. pay is not comparable to other places

    Cons

    nice working with patients and helping them out. fellow co workers were great except management.

    Advice to Management

    remember who you are talking to, don't act like you are above everyone. Remember where you came from. Everyone is there for the same reason. People quit because of management.


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