Aptean Reviews | Glassdoor

Aptean Reviews

Updated April 17, 2019
436 reviews

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3.3
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41 Ratings

Employee Reviews

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Pros
  • "The people that work in the office are great and the work life balance is also better than anywhere I have worked previously" (in 52 reviews)

  • "Ability to work from home most days, if desired" (in 15 reviews)

Cons
  • "The company is sinking 'Really Deep' due to inexperienced or rather irrational decisions made by the investor(Vista Equity Partners) who bought it" (in 14 reviews)

  • "no work/life balance for such folks" (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Marketing Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Intern Marketing in Alpharetta, GA
    Current Employee - Intern Marketing in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aptean full-time (Less than a year)

    Pros

    Culture, Flexibility within Hours you work, pay, benefits and break room!

    Cons

    I drive very far for this job, but that should tell you something, right?

    Advice to Management

    Continue to maintain the great work environment!

    Aptean Response

    Aug 17, 2018 – CHRO

    We are so glad you enjoyed your experience this summer!


  2. Helpful (2)

    "Want to experience what is it like to work for a failiing company and bad management? Aptean is your choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Success Consultant
    Former Employee - Customer Success Consultant
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Aptean full-time (More than a year)

    Pros

    Experience. Truly bad experience lined with a direct observation of how to make bad decisions - it is the biggest thing Aptean can offer you.

    Working at Aptean you will have an opportunity to learn what it means for company to have bad leadership. You will witness how apparently educated (courses, college degrees, know-hows) and experienced people make all the bad & awful & not recommended decisions possible. You will witness how company can do bad decisions in real time in the most nontransparent way.

    You will see how company doesn't care about their employees.

    And hopefully you'll absorb all those experiences and use those experiences to better sort companies in the future path.

    Cons

    Everything.

    Aside love for pain and willingness to be grinded in depressive teams - there is no reason to work with Aptean.

    The company doesn't know what it wants. Aptean's only existence is to return the investment for the investors (and even they are ditching it) and that will never happen, because the products are bad, leadership is bad, culture is bad, future at Aptean, is bad.

    Advice to Management

    Stay as you are. Do not change. The world and all future potential employees need bad companies and management for a benchmark. You are perfectly positioned to help others understand what is not a good company and what does not constitute a good leadership.

  3. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aptean full-time

    Pros

    Good salary and ok benefits in general

    Cons

    Owned by VC so lots of constant changes


  4. "Customer Solutions Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aptean full-time

    Pros

    Wonderful Training, hard workers are recognized by the Team Managers, Wonderful place to start your career.

    Cons

    most of the times you have to work overtime in order to finish the deadlines.

    Aptean Response

    Mar 11, 2019 – CEO

    Thank you for taking the time to write a review. You are right, Aptean is a great place to start your career, but it is also a great place to grow. We also strive to recognize our employees that go... More


  5. "Good company but lots of management changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior QA Engineer in Alpharetta, GA
    Current Employee - Senior QA Engineer in Alpharetta, GA
    Positive Outlook
    No opinion of CEO

    I have been working at Aptean full-time (More than a year)

    Pros

    - Work life balance
    - Good pay

    Cons

    - Legacy technologies are used in products

    Advice to Management

    Please create some motivational environment to retain employyes


  6. Helpful (1)

    "Constantly changing strategies with somewhat engaging work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    I worked at Aptean full-time (More than a year)

    Pros

    -When you are assigned to an interesting project, it can be challenging and engaging and allow you to grow and learn new skills
    -Competitive salaries
    -Company happy hours
    -Good work-life balance for some teams

    Cons

    -Long stretches of time without assignments or direction despite promises of change
    -Culture of people considering themselves as the most important part of the company, only looking out for themselves and not helping others
    -Announcements of different strategies every one or two quarters

    Aptean Response

    Mar 11, 2019 – CEO

    Thank you for your review. I’m happy to hear that you felt our salaries were competitive, we work hard to ensure that our salaries are in line with the market trends. While we strive to hire high... More


  7. Helpful (5)

    "Misleading Job Title for a Misleading Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Aptean full-time (More than a year)

    Pros

    +Close to my home, fellow coworkers were great!

    Cons

    - I sat next to my boss who sat next to their boss. Who’s idiotic idea was that
    - my job title and description was to help customers, instead I was the long arm of collections
    - job consisted of threatening shutdown of services to customers and increasing prices year over year.
    -job title remained the same, but after manager transition (which happens frequently) job description did not match what I did.
    -poor choice of middle level management with very little experience in managing actual people.
    -last manager was threatening and did not know how to manage a team
    -due to my young age at the time of employment, I was often taken as a joke or not as seriously when in conversation or presenting ideas. Although my performance was above average and background spoke otherwise.

    Advice to Management

    Teach your managers how to be better leaders and less emphasis on teaching them to be sales people. If they want to be sales people let them stay in sales. Teach your management team to show respect to gain respect. Learn to train people, not break them down. Have an open forum with employees to understand why your churn is so high. Allow constructive criticism to benefit the workplace, and not be targeted.

  8. "Senior Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer
    Former Employee - Senior Software Developer
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Aptean full-time (More than 5 years)

    Pros

    Great co-workers (my group at least). Flexible work schedules. Organized as far as human resources are concerned.

    Cons

    Not much but need little bit more transparency as to the plans of the company. Sometimes we just get surprised with the decisions.


  9. "Good but going south"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Aptean full-time (Less than a year)

    Pros

    Work life balance, work from home. less pressure work

    Cons

    Not much for tech savvy people, lay back approach. Things are taken for granted.


  10. "Experience at Aptean"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aptean full-time

    Pros

    They are willing to teach you certain languages and are very relaxed in this department.

    Cons

    They under value their employees with compensation.