Aptus Health Reviews | Glassdoor

Aptus Health Reviews

Updated November 9, 2017
79 reviews

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2.3
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Timothy Thompson
28 Ratings

79 Employee Reviews

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Pros
  • Some good people are still here (in 5 reviews)

  • Great people who support each other (in 5 reviews)

Cons
  • Hard work is not appreciated here (in 5 reviews)

  • Just recently Aptus has fired a lot of people (in 5 reviews)

More Pros and Cons

  1. "Driving to Profitability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Aptus Health full-time (More than 3 years)

    Pros

    New leadership seems to be doing the best they can

    Cons

    Always hard when you go through a series of downsizings, no matter how much they were needed

    Advice to Management

    Reward those who are able to remain focused and positive in the face of change


  2. Helpful (3)

    "Terrible culture and leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Reading, MA
    Former Employee - Senior Manager in Reading, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aptus Health full-time (More than 3 years)

    Pros

    Earlier years very focused on both internal and external customers and innovation. Not the case any longer. There are no pros. This is not a company that thrives any longer.

    Cons

    Too much lack of focus and understanding around how to scale the business. Since the arrival of the new CEO there has been no clear strategy for growth and no culture that aligns to the value. Merck owns the company and unclear as to what they want to do with the business.

    Advice to Management

    Leadership has failed to establish a culture where you can win

  3. Helpful (1)

    "Good people but not motivated to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Reading, MA
    Former Employee - Engineer in Reading, MA

    I worked at Aptus Health (More than a year)

    Pros

    Good teams and culture. People are supporting each other.

    Cons

    Mixed technical stacks for different products. Product development seemed stopped and new development was always slower than expected.


  4. Helpful (3)

    "No diversity, no vision, no future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reading, MA
    Former Employee - Anonymous Employee in Reading, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aptus Health full-time (Less than a year)

    Pros

    Large and rapidly expanding alumni network

    Cons

    New CEO Tim Thompson systematically eliminated all women from the executive team (e.g. women used to run HR, operations, consumer health, and were all replaced by white men).

    - New management has no experience in the industry.

    - Not sure how long the company will be around.

    Advice to Management

    Don't be scared of diversity of ideas, perspectives and people.


  5. Helpful (4)

    "Lack of Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aptus Health full-time (More than 3 years)

    Pros

    Some innovative ideas, workplace diversity

    Cons

    No direction anywhere, complete inability to implement anything

    Advice to Management

    Stop the turnover, maintain some consistency


  6. Helpful (17)

    "Reading Office is a Toxic Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Reading, MA
    Former Employee - Senior Marketing Manager in Reading, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aptus Health full-time (More than 5 years)

    Pros

    Compensation and benefits are good. HR organizes fun events to liven up the environment. Used to have lot's of challenging assignments and low bureaucracy. It was easy to make a big difference.

    Cons

    There are no opportunities in the Reading office. Most of the high performers have left. Lot's of star executives have also moved on. The current management is not very communicative and tends to not engage and mingle unless there is a formal event.

    IT is a big bottleneck to get anything done. Tend to live in a bubble, wage turf wars, and engage in tons of politics. Have a "My way or the highway" attitude.

    This used to be a fun place to work, but not any more. Sad to see all the talent go to waste because of bad leadership.

    Advice to Management

    HR and executive management need to solicit employee feedback on various managers and leaders. Need to get rid of toxic leaders, and improve diversity at all levels.


  7. Helpful (2)

    "Need Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, MA
    Current Employee - Anonymous Employee in Reading, MA
    Neutral Outlook
    No opinion of CEO

    I have been working at Aptus Health full-time (More than a year)

    Pros

    Good opportunities to move within the company

    Cons

    Need for flexibility to help employee with work life balance

    Advice to Management

    Need a phase of consolidation, need to better integrate the long string of aquisition

  8. Helpful (8)

    "Not so great future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots of really great people and good offerings. Good process, training and support offered most of the time.

    Cons

    Priced above many competitors, which leads to lost business. Often unsure of the business plan or overall vision. Unexpected layoffs of valuable staff, which may be partially due to multiple changes in management over the past year. Not often recognized for hard work.

    Advice to Management

    Please identify a plan and grasp order. Layoffs of incredible staff are extremely counterproductive and reduce morale within remaining staff in company. Hope operations will improve moving forward.


  9. Helpful (5)

    "mixed impressions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Reading, MA
    Current Employee - Senior Manager in Reading, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Aptus Health full-time (More than a year)

    Pros

    good product concepts, some very creative and talented people, good onsite/offshore model, pay is good (Above average)

    Cons

    sometimes confusing decisions, incorrect power concentration leading to play favorites, intimidation and scare tactics
    however looks like some changes are being made, not sure if they will work, certainly hoping that they would

    Advice to Management

    please implement checks and balances to avoid letting certain people take advantage of their power


  10. Helpful (20)

    "Horrible Management ! Horrible Work Environment !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior User Experience Designer in Libertyville, IL
    Current Employee - Senior User Experience Designer in Libertyville, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Aptus Health full-time (More than 5 years)

    Pros

    Hard working and collaborative work environment in Libertyville office.

    Cons

    Senior Management comes down from HQ to Libertyville, and publicly berates employees and uses fear and intimidation to silence resistance to their pet ideas.

    Never ending turf wars between technology group leadership and rest of the company are legendary, and have caused internal dysfunction and loss of client business. Delayed projects, demotivated employees, lack of adequate IT infrastructure, lack of any IT support in the Libertyville office, is now the norm. Employees are leaving in droves.

    Company is owned by Merck, and Merck dominated board is allowing situation to spiral out of control.

    Advice to Management

    Clean house in IT, Get a handle on corporate culture, focus on EQ more than IQ, make "respect" a value


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