Aqua America Reviews | Glassdoor

Aqua America Reviews

Updated Mar 20, 2019

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Found 70 reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
43%
Recommend to a Friend
73%
Approve of CEO
Aqua America CEO Christopher H. Franklin
Christopher H. Franklin
20 Ratings
Pros
  • "Work with good people on the local level(in 3 reviews)

  • "Great People, dedicated and knowledgable(in 3 reviews)

Cons
  • "They will use you, make promises that don’t come to fruition, NO work life balance(in 5 reviews)

  • "The company has an old school dress code(in 3 reviews)

More Pros and Cons
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Facility Operations in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aqua America full-time for more than 10 years

    Pros

    Uniforms provided, GREAT PAY, friendly co-workers, benefits are fantastic.

    Cons

    Really no cons, this is a utility company, you don't have normal hours.

    Advice to Management

    Keep up the good work.

    Aqua America2018-09-21
  2. "Great CEO, Great team."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Analyst in Bryn Mawr, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aqua America full-time

    Pros

    Good benefits, the CEO is very revolutionary and cares for his employees and customers. Exciting to work here. Has a smart and experienced team.

    Cons

    Salaries could be better for some employees. There is not a lot of advancement since many people come here to retire.

    Advice to Management

    Look in revamping maternity/paternity leave program and working from home for parents.

    Aqua America2019-03-20
  3. "Good experience"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Aqua America part-time

      Pros

      Friendly environment and people, good place to work if you can get in, experience

      Cons

      Nepotism is apparent, not a wide variety of jobs

      Aqua America2019-01-25
    • Helpful (1)

      "Unreasonable management (pathetic souls)and nobody likes it"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Admissions Representative in Ardmore, PA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Aqua America full-time for more than 3 years

      Pros

      Low brow culture if that’s your comfort zone. It sucks working at Aqua. No people of color in senior management. Management there is a sad and pathetic joke to what leaders ought to be. Quit.

      Cons

      They will use you, make promises that don’t come to fruition, NO work life balance. If you have a family you like to see, this slave driver is not for you.

      Advice to Management

      Hire managers that can lead and motivate, not demoralize. Why can’t you retain talent? Nobody likes working in this salt mine of a company. Learn to manage effectively in modern times.

      Aqua America2019-01-24
    • Helpful (3)

      "Not what it used to be"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Aqua America full-time

      Pros

      If you get the right manager, it’s a decent place to work.

      Cons

      The raises are pennies. Promotions are non-existent. You are basically scoffed at if you express and interest in advancement.

      Advice to Management

      Ask yourself why employee turnover is so high. Ask your executives why they tell their employees they should just be grateful they have a job when they question anything.

      Aqua America2019-01-16
    • Helpful (2)

      "This company will work you to death and don’t care anything about you or your family"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Aqua America

        Pros

        Nice coworkers and most management

        Cons

        It’s not work the pay they work you so much and very micro managed

        Advice to Management

        Treat people right. They don’t care anything about you

        Aqua America2018-10-02
      • Helpful (3)

        "Benefits Coordinator"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Bryn Mawr, PA
        Doesn't Recommend
        Neutral Outlook
        Approves of CEO

        I worked at Aqua America full-time for more than a year

        Pros

        Co-workers are great Location is convenient Employees are nice Lunch room Clean facility

        Cons

        Management Advancement Opportunities Pay Work-Life Balance Management has favorites Limited flexibility

        Advice to Management

        Pay your employees more, make sure that managers are treating employees fairly and equally, and give them more opportunities for advancement.

        Aqua America2018-08-22
      • Helpful (5)

        "Don't believe the positive reviews"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Bryn Mawr, PA
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Aqua America

        Pros

        Some of the people you work with.

        Cons

        Everything. Managers treat you like garbage. They keep the bad ones and force good people out. Act like they doing you a favor cause you employed. Thought new CEO would change things for the better but he didn't. They have no direction or communication and still don't care about employees. So called positive reviews are a joke. They had low rating so made some up. Read all the reviews for the truth.

        Advice to Management

        Why? They have never listened!

        Aqua America2018-07-26
      • "Awasome job"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 

          I worked at Aqua America full-time

          Pros

          Pay and benefits are great

          Cons

          Sometimes it's a dirty job

          Aqua America2018-06-14
        • Helpful (2)

          "Change Agent"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee in Bryn Mawr, PA
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at Aqua America full-time for more than 3 years

          Pros

          This company has been around for 130 years. With age, things turn stale. In recent years, there has been a focused effort on changing the culture of the company for the better. Our CEO communicates our values with the staff and goes out of his way to run the company by those values.

          Cons

          The company has an old school dress code.

          Aqua America2018-02-01
        Found 70 reviews