Aquarion Reviews | Glassdoor

Aquarion Reviews

Updated September 12, 2017
8 reviews

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3.9
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Chuck Firlotte
2 Ratings

Employee Reviews

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  1. "Inspector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inspector in New York, NY
    Current Employee - Inspector in New York, NY
    Recommends
    Positive Outlook

    I have been working at Aquarion part-time (Less than a year)

    Pros

    Excellent field work, phenomenal experience out of college. Would recommend any recent graduate looking for work in the engineering field.

    Cons

    Inconsistent work scheduling. Seasonal work.


  2. "Good pay, boring company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in Bridgeport, CT
    Former Employee - Various in Bridgeport, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Aquarion (More than 3 years)

    Pros

    I was paid well for what I did, and the company reimbursed me for community college tuition. There seemed to be decent advancement opportunities if you are moderately ambitious/competent. Their monopoly on the market translates to job security.

    Cons

    Its an old company in a stagnant industry. The management seems preoccupied with the way things have always been done. No competition means no need for innovation, and the culture reflects this. This is not an exciting place to work.

  3. "Network Engineer"

    StarStarStarStarStar
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Aquarion as a contractor

    Pros

    Great People, great purpose, all good

    Cons

    None to speak of, a typical medium sized IT profile

    Advice to Management

    Keep up the good work


  4. "Aquarion Water Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hampton, NH
    Former Employee - Customer Service Representative in Hampton, NH
    Recommends
    Positive Outlook

    I worked at Aquarion part-time (More than 10 years)

    Pros

    Good working conditions and great people

    Cons

    Small office noy much room for advancement


  5. "Not willing to hear employees out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Connecticut in Bridgeport, CT
    Former Employee - Connecticut in Bridgeport, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great holiday parties,bonuses,pay is very good as well. Hours were great for a service department but vary for each department.

    Cons

    Don't hear you when there is a situation. Company employee handbook states verbal,then written and lastly write up. Not true seen people get let go for unjust reasons.

    Advice to Management

    Hear employees out, practice what you preach if employee handbook states something then you should honor it. Keep your employees if they really like the company and are wanting to move up within.


  6. "No growth opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good, dedicated working staff. Good company cohesiveness among workers

    Cons

    If you like working long hours, it's a great place. Each department is different, but salaried employees are expected to work long hours with below average salaries due to the public sector.

    Advice to Management

    Focusing on longevity can be a good thing, but not when management is entrenched in the same positions for years. There's little opportunity for the average worker to move up, so all incentive is lost.


  7. "Not the place to grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Bridgeport, CT
    Former Employee - Administrative in Bridgeport, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aquarion full-time (More than 3 years)

    Pros

    Good salaries; holiday parties; bonuses... all paid for by their water utility customers. If you're an IT wiz or appear to be, don't question company practice and a white male, you can make a lot of money and go far.

    Cons

    Not the place to grow and little room for advancement. Meetings-driven workdays for employees allows for heavy inter-departmental interaction but poor follow-up on part of decision makers. For those who seek accomplishments and record of good performance, forget it....A type personalities and perfectionists have to check better judgement at the door in order to move ahead. Little opportunity to offer any real change as ALL decisions in this 300 person company are made at the very top by a very few.

    Senior leaders get ratepayers to pay for company benefits and top execs frequently uses company coffers for own personal gain in business, non-profit and water industry groups. Women are unfairly treated and some excellent female senior staffers have recently departed. Department heads are well educated but fear senior team and are afraid to challenge the status quo and think out of the box at the risk of reprisal and/or termination.

    Employees who look to shine can also appear threatening to veteran supervisors who are used to the backwards corporate culture. HR spends a lot of $$ on mid-senior level Good to Great programs but little has changed to allow mid-level and unionized workforce a true seat at the table. Most departments have been drastically reduced in size & employees find themselves performing multiple roles with little executive support or concern. Only department not cut has been IT which is SAP-driven and hires many consultants.

    Company was much better run when it was publicly owned and answered to shareholders.
    Now controlled by Australian based Macquarie Company and focused solely on rate cases to drive increases rather than infrastructural upgrades to benefit public and consumers. Employees feel regular pressure to tighten cost controls in interest of profit-driven parent company that looks to earn rate of return while compromising public interest. Makes for stressful workplace.

    Advice to Management

    Get rid of archaic thinking execs who focus more on their own bonuses and hire more knowledgeable water industry professionals who are truly committed to the public and industry.

    Challenge the executive team with new ideas and business models and work for the protection of the consumer while balancing the responsibility to parent business.

    Stop wasting time and money on meaningless leadership programs when the senior execs don't really care to improve corporate culture. While such programs sound nice, unless you follow through on recommendations made and don't penalize those who challenge the top's decisions, Aquarion is only fooling itself.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Bridgeport, CT
    Former Employee - Administrative in Bridgeport, CT
    Recommends
    Approves of CEO

    Pros

    The normal benefits are great as well as the other benefits such as smoking cessation, work boot, gym membership reimbursement, and tuition reimbursement. Even though it is owned by a large international company you get a small company feel.

    Cons

    They frown upon using your sick time.