I worked at Aramark part-time (Less than a year)
-Sort of flexible with schedules if you're a student on campus.
-Easy to get hired and the work wasn't too difficult.
-My co-workers were easy to get along with.
-They were not strict about cleaning up until they knew a health inspector would come, which is standard for a lot of food industry places. I just felt that it was not right to only clean the blenders with soap once every year and just rinse with water for the rest of the time.
-Employees have a high turnover rate and there's little room to grow within the company.
Advice to Management
-Create more value for employees to stay in the company. Some of your employees have been working there for years as students and haven't gotten a promotion when they could have been working paid internships which would have helped them in the future.
I worked at Aramark part-time (More than a year)
You get a flexible if your a student.
Customers can be hostile and rude.
I have been working at Aramark full-time (More than a year)
Aramark Higher Education often provides the first job to many college students. College kids on campus who need/want a job are able to work on campus with a flexible schedule that revolves around their class schedule.
The "Pro" mentioned is the only pro I could think of and I had to think pretty hard because basically, the pro can sometimes be a "Con". There are many students who think they want to work, but still have no idea what it means to be responsible for a job. While Aramark claims that it provides students with real-world work experience- THAT IS A LIE. If the students who don't show up for work, arrive habitually late, mouth off, etc at their campus job should perform this way in the real world- they'll be fired. BUT NOT WITH ARAMARK.
Aramark, wants to eventually hire these students into supervisory roles with pennies more than minimum wage. They profit off of cheap labor. This fact is consistent across all accounts everywhere. There is poor or no training and then pure frustration by upper management when the job is not carried out correctly.
There is absolutely no upper management support to ensure that HR issues at the account level are being handled appropriately. Managers have been fired without warning and their jobs have been threatened by the GM for issues that have been out of the person's control. The GM at my account did not care to listen to the managers requests for its departmental needs and forced managers to operate its retail and residential food outlets with incredibly minimal staff while still demanding an increase in sales and spotless, safe, work environments.
There is a huge lack of respect among managers and absolutely no support or cooperation from the GM or Regional Directors when department managers request it. The only focus is on making the revenue goals. The service and product deliverables are subpar at best.
Advice to Management
Pay attention to what's going on! If you're seeing a revolving door of employees (particularly your managers) as they leave (and most of them with a sour taste for Aramark) it's because of no one's looking at who's running the accounts. Be responsible and start appreciating those who are working hard to create the profits you demand.
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