Arbitron Reviews | Glassdoor

Arbitron Reviews

Updated June 20, 2017
111 reviews

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111 Employee Reviews

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Pros
  • Good company to work ,work life balance (in 13 reviews)

  • Very nice work environment and flexible timings, good salary (in 5 reviews)

Cons
More Pros and Cons

  1. "My experience at Arbitron was awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Columbia, MD
    Former Employee - Research Associate in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Arbitron part-time (More than a year)

    Pros

    This company has decent benefits.

    Cons

    Make sure you are on time!!!

    Advice to Management

    Continue to keep up the good work!!!


  2. "Great company that knew how to take care of its people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Panel Relations Specialist in Columbia, MD
    Current Employee - Panel Relations Specialist in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Arbitron full-time (More than 5 years)

    Pros

    Most flexible company that I've worked for, ever! Arbitron fostered a family atmosphere.

    Cons

    Politics were deep seated and you had to jump through hoops to get ahead.

    Advice to Management

    A sad day when the company was sold. There's nothing remaining that hints of this once great company but a few hundred angry staff.


  3. "Great Place to Work unfortunately it doesn't exist anymore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Analyst in Columbia, MD
    Former Employee - Senior Systems Analyst in Columbia, MD

    I worked at Arbitron full-time (More than 3 years)

    Pros

    Nielsen went in and took the technology and decimated the employees. Nielsen is not a company I would work for! By the end of this year the estimate there will be 100 employees left in Columbia.

    Cons

    It's Nielsen Audio Now!! They don't care about their employees or the quality of the product they put out. Arbitron was a great company until it was purchased by Nielsen and it ceased to exist on 9/30/2013. Arbitron was a company that cared about quality and the employees!!

    Advice to Management

    It's too late they sold us down the river without a paddle.


  4. "Arbitron was Great, Nielsen not so Much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Membership Representative in Columbia, MD
    Former Employee - Membership Representative in Columbia, MD
    Doesn't Recommend
    Disapproves of CEO

    I worked at Arbitron full-time (More than 3 years)

    Pros

    Arbitron was an amazing place to work. The field staff worked as a team and supported each other. Most of the supervisors were helpful and supportive. Employees were listened to and things were changed when better ways to do things were recommended. Employees were happy to come to work.

    Cons

    Nielsen acquired Arbitron in September 2013 and laid off all fo the field staff on a conference call. Communication seriously lacked as we were transitioned to COBRA and other benefits. Nielsen treated us as though we are an expendable commodity. Fired us all to hire people at 1/3 the pay.

    Advice to Management

    You get what you pay for, Nielsen!


  5. "Arbitron was great - while it was Arbitron"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arbitron full-time (Less than a year)

    Pros

    Great work atmosphere. Great people - fun to be around and really smart. Interesting work. Understood life/work balance. Allowed work from home when needed. Great technology.

    Cons

    Once they were taken over by Nielsen it became very button-down-corporate, and much less fun. The layoffs really demoralized a lot of people - even those that were not laid off. The atmosphere became difficult to be productive in. Maybe new (not former Arbitron employees and not long-time Nielsen emplolyees) would add some fresh air.


  6. "Arbitron was the best....Nielsen? Not so much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Panel Relation Specialist in Columbia, MD
    Former Employee - Panel Relation Specialist in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Arbitron full-time (More than 5 years)

    Pros

    It was the best company to work for but then Nielsen took over and it went to hell in a handbasket.

    Cons

    Call Centers in Arlington and Tampa manned by amateurs who were arrogant at best and obviously poorly trained. Since dissolve of Arbitron overall quality has got to have gone down

    Advice to Management

    See above


  7. "challenging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Dallas, TX
    Former Employee - Research Associate in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Arbitron part-time (More than a year)

    Pros

    The reason to work here is because this group of people are all about Integrity Honesty Team progression and costumer satisfaction. The staff was very inviting & I immediately felt like this is were I belonged

    Cons

    Challenging myself to be better

    Advice to Management

    I am open to any training needed to become better at the job and the opportunity to have a voice.


  8. "Unorganized - going through change"

    Star Star Star Star Star
    Former Employee - Senior Project Analyst in Columbia, MD
    Former Employee - Senior Project Analyst in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arbitron full-time (More than a year)

    Pros

    Good employee benefits such as healthcare and dental. Free breast pump for expectant mothers.

    Cons

    Working with offshore IT team
    Weak middle management who cannot say no to upper management
    Long hours

    Advice to Management

    Decide if you are an agile shop or waterfall. You cant have short IT cycles and expect the documentation and heavy process.


  9. "easy going"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Representative in Dallas, TX
    Former Employee - Customer Representative in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Arbitron full-time (Less than a year)

    Pros

    great pay also it was located in of the best locations in dfw,

    Cons

    temporary assignment.
    hire many agents and in a few weeks would lay off the same agents

    Advice to Management

    none


  10. "My experience at Arbitron was pleasant and my coworkers were great, although management was a bit deceptive."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Panel Relations Specialist in Columbia, MD
    Current Employee - Panel Relations Specialist in Columbia, MD
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Arbitron full-time

    Pros

    Salary and benefits, opportunity for monthly bonuses, comradery with co workers

    Cons

    Lack of transparency from upper management. Micro management. Favoritism and preferential treatment


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