Arbitron Reviews | Glassdoor

Arbitron Reviews

Updated October 23, 2017
112 reviews

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112 Employee Reviews

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Pros
  • Good company to work ,work life balance (in 13 reviews)

  • Very nice work environment and flexible timings, good salary (in 5 reviews)

Cons
More Pros and Cons

  1. "Arbitron was great - while it was Arbitron"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arbitron full-time (Less than a year)

    Pros

    Great work atmosphere. Great people - fun to be around and really smart. Interesting work. Understood life/work balance. Allowed work from home when needed. Great technology.

    Cons

    Once they were taken over by Nielsen it became very button-down-corporate, and much less fun. The layoffs really demoralized a lot of people - even those that were not laid off. The atmosphere became difficult to be productive in. Maybe new (not former Arbitron employees and not long-time Nielsen emplolyees) would add some fresh air.


  2. "Arbitron was palpable. Nielsen is terrible."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Arbitron full-time (More than 3 years)

    Pros

    It was easy to build relationships with people from many different departments. Nielsen, however, is an enormous hierarchy of bureaucrats and "towers" (literally - that's what they call them).

    Cons

    Everything about the acquisition was a nightmare of cover-ups, tip-toeing... even had one person tell us to stop asking questions. I was told that hanging on with Nielsen would afford me wonderful opportunities because it is such a large organization. Despite practically begging for additional work and opportunities, they've left me pigeon-holed, and they demoted me in the process.

    Advice to Management

    No point in providing advice. Those who were retained are too scared to do anything and those who have been Nielsen all along won't listen.

  3. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership Representative
    Current Employee - Membership Representative
    Recommends
    Approves of CEO

    I have been working at Arbitron full-time

    Pros

    Good family type atmosphere. Lots of long term employees.

    Cons

    Lower level positions can be a bit rigid in an effort to ensure that the information being sold to customers is accurate and reliable. Future of company now uncertain due to acquisition by Nielsen


  4. "No Job has ever been a complete waste of time. I learn everywhere I go so I have learned lots from here. Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Arbitron full-time (More than 5 years)

    Pros

    Team spirit,Warm active competing for the best job done each month, numerous breakfast treats, and Pizza surprises. lots of great bonuses.

    Cons

    weak confused unorganized management. Ofcourse being required by another company didn't help strengthen the communication. horrible leadership, major layoffs

    Advice to Management

    see above


  5. "Arbitron was the best....Nielsen? Not so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Panel Relation Specialist in Columbia, MD
    Former Employee - Panel Relation Specialist in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Arbitron full-time (More than 5 years)

    Pros

    It was the best company to work for but then Nielsen took over and it went to hell in a handbasket.

    Cons

    Call Centers in Arlington and Tampa manned by amateurs who were arrogant at best and obviously poorly trained. Since dissolve of Arbitron overall quality has got to have gone down

    Advice to Management

    See above


  6. "challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Dallas, TX
    Former Employee - Research Associate in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Arbitron part-time (More than a year)

    Pros

    The reason to work here is because this group of people are all about Integrity Honesty Team progression and costumer satisfaction. The staff was very inviting & I immediately felt like this is were I belonged

    Cons

    Challenging myself to be better

    Advice to Management

    I am open to any training needed to become better at the job and the opportunity to have a voice.


  7. "Unorganized - going through change"

    StarStarStarStarStar
    Former Employee - Senior Project Analyst in Columbia, MD
    Former Employee - Senior Project Analyst in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arbitron full-time (More than a year)

    Pros

    Good employee benefits such as healthcare and dental. Free breast pump for expectant mothers.

    Cons

    Working with offshore IT team
    Weak middle management who cannot say no to upper management
    Long hours

    Advice to Management

    Decide if you are an agile shop or waterfall. You cant have short IT cycles and expect the documentation and heavy process.

  8. "easy going"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Representative in Dallas, TX
    Former Employee - Customer Representative in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Arbitron full-time (Less than a year)

    Pros

    great pay also it was located in of the best locations in dfw,

    Cons

    temporary assignment.
    hire many agents and in a few weeks would lay off the same agents

    Advice to Management

    none


  9. "Loved Arbitron. Not Nielsen."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Arbitron full-time (More than 8 years)

    Pros

    Arbitron WAS a great company. They set up employee outings and team building exercises. Benefits were out of this world. 401k and profit share was good.
    Moral was usually high and everyone at Arbitron treated one another like family.

    All of my star ratings and approval for the CEO are all for Arbitron.

    Cons

    Once the "merger" began with Nielsen everything went down hill. People became distant and secretive. You never knew what was going to happen next. Although the Nielsen staff ensured that everyone would be kept in the lope with all the changes that would be happening within the company; things seemed to pan out a little different.

    When the day came for layoffs to happen you were basically treated like a contestant on American Idol. You were taken into a room and told whether you were staying or going and never given a reason for why you were one of the 600 let go.

    After everything was changed to Nielsen you no longer felt like an employee. But rather just another "associate."


  10. "My experience at Arbitron was pleasant and my coworkers were great, although management was a bit deceptive."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Panel Relations Specialist in Columbia, MD
    Current Employee - Panel Relations Specialist in Columbia, MD
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Arbitron full-time

    Pros

    Salary and benefits, opportunity for monthly bonuses, comradery with co workers

    Cons

    Lack of transparency from upper management. Micro management. Favoritism and preferential treatment


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