Arbor Networks Reviews | Glassdoor

Arbor Networks Reviews

Updated September 28, 2018
45 reviews

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3.2
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Brian P. Mccann
8 Ratings

45 Employee Reviews

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Pros
  • "A lovely company that understand the necessity of work-life balance" (in 11 reviews)

  • "Great colleagues, fun environment with many opportunities to learn new things" (in 3 reviews)

Cons
  • "too much influence from the parent company" (in 5 reviews)

  • "Sales commissions are way down and weak due to poor product innovation and poor product management" (in 2 reviews)

More Pros and Cons

  1. "Great Company, relaxed atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Burlington, MA
    Former Employee - Software Developer in Burlington, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Arbor Networks (Less than a year)

    Pros

    Great working environment and friendly employees. Free snacks and a wide selection of coffee, tea, and fresh fruit

    Cons

    Can be slow at times, but picks up at the end of quarters for a healthy balance. Need to motivate yourself through some days.


  2. "Company is Treading, but taking on Water Fast!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consulting (Pre-sales) Engineer in Burlington, MA
    Current Employee - Consulting (Pre-sales) Engineer in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Arbor Networks full-time (More than 3 years)

    Pros

    Easy going nice people. Dated but strong principals.

    Cons

    Sales commissions are way down and weak due to poor product innovation and poor product management.

    Advice to Management

    Pick a correct direction and commit 100%. Changing product direction every 12 months is making it worse.

  3. "Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arbor Networks full-time

    Pros

    Great technology in a great market

    Cons

    Competition is tough....need to focus on it.

    Advice to Management

    Innovate


  4. Helpful (2)

    "Declining ever since NETSCOUT acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wakefield, MA
    Current Employee - Anonymous Employee in Wakefield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Arbor Networks full-time (More than 3 years)

    Pros

    Casual work environment, flexible hours

    Cons

    Micromanagement from NetScout has driven away dozens of great people. Arbor employees’ formerly positive and enthusiastic attitudes dissolved to resignation and resentment. No room to grow. No bonuses, low raises due to poor parent company performance. Parent company upper management say one thing and do another and cannot be trusted to keep their word. No unified front in any department. No one knows what anyone else does after restructuring, very difficult to get things done.

    Advice to Management

    Treat Arbor’s employees better and maybe some of them will find a reason not to jump this sinking ship.


  5. Helpful (8)

    "Arbor Networks is a Dinosaur"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arbor Networks full-time (More than 5 years)

    Pros

    Dinosaurs were pretty cool when I was 6 years old

    Cons

    Senior management is too busy resting on their laurels to effect any real change and improvement in the culture or products that are desperately needed to not fade into obscurity in the space. Haphazard approach to entering new product markets, fear of promoting good people that aren't yes men, putting an incompetent sales engineer in charge of the security team and promoting an average sales engineer as CTO (AFTER forcing out a CTO who brought a fresh perspective and ideas to a stale business) to avoid hiring qualified person(s) that would expose the mismanagement and cluelessness present are just a few of the numerous systemic problems present.

    Steadily driving all talent out of the engineering and security teams to avoid admitting mistakes made by senior management or giving deserved promotions that would mean fewer yes men in positions of power.

    Three years of minimal- to no-raises company-wide due to poor NETSCOUT performance, despite record Arbor performance is disheartening and unfair to all employees - tock that has a 5-6 yr maturity rate and is constantly declining in value is not an acceptable substitute.

    Advice to Management

    Clean house and rebuild from the ground up, your current path is unsustainable if you want to continue to be relevant.


  6. "Channel Operations Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Laid back environment - if you are a fan of Boston culture or a NH native, this location is lush with your kind

    Cons

    Not an "old" demographic but certainly not as many recent grads here

    Advice to Management

    Keep up the good work!


  7. Helpful (7)

    "Great company with a horrible parent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Ann Arbor, MI
    Former Employee - Software Engineer in Ann Arbor, MI
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Arbor Networks full-time (More than 3 years)

    Pros

    Great colleagues, fun environment with many opportunities to learn new things. Employee benefits are great, free snack wall and soda machines. Fun company events. Great work/life balance.

    Cons

    Since the Netscout acquisition, the quality of working at Arbor has gone down due to their meddling. Engineering morale is constantly going down because promotions and raises have been withheld multiple times since the acquisition, feels like we are punished for not hitting higher sales numbers than the past year in which we had phenomenal sales in a market we've already saturated and currently dominate. I'd love to return to Arbor were it not for Netscout.

  8. Helpful (9)

    "Spiraling into apathy and chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software QA Engineer in Ann Arbor, MI
    Current Employee - Software QA Engineer in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Arbor Networks full-time (More than 5 years)

    Pros

    Coworkers are smart and hard working. Always learning from people in the office and we work on products that make a difference in the world. everyone is very nice and actually fun to be around.. High hiring standards which seems to just raise the bar and quality of everyone. Work-life balance is great. Employees are trusted and respected.

    Cons

    Communication, business practices and vision from NetScout parent company is terrible.. Local management in Ann Arbor used to be excellent now they all seem like they given up on trying to make things better. I don't blame them. I've seen a manager in tears trying to deal with the dreadful decisions from NetScout. Local Arbor senior management has become powerless to change anything to the positive anymore.. Arbor used to be proactive on almost everything and was truly a dream job come true. now just forced to react to the next absurd backward thing NetScout demands. No promotions for years when they were promised but senior leaders get promoted. Cannot promote a QA Engineer however. No hiring any more. No one from NetScout explains why decisions were made. Lunches taken away. Morale is terrible. It is saddest of all things..

    Advice to Management

    Not even sure where to start here. NetScout should adopt traditional Arbor business practices. Arbor was always able to communicate and then deliver a crisp vision. Treat your employees as your most important asset again. The best employees are leaving in droves or they want to leave and no one at the NetScout senior level cares. They should care. How can they possibly not care? Just purely crazy. Pretty soon only people left are just the mediocre employees which is exactly what NetScout is full of. After 30 years the ceo of NetScout needs to retire so this absurd chaos stops.. Give Arbor Management the ability to have powers again to do good like they always used to.. Give them back their autonomy to run the office again like a welloiled machine.. Stop planning all kinds of crazy roadmaps as what is the point when the only people left to build the products are the ones too mentally broken to leave. Like an abused spouse who stays in the relationship.


  9. "You never stop learning, role never stagnates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Arbor Networks full-time (Less than a year)

    Pros

    Good people, Nice office with provisions, top of the line hardware at employee request

    Cons

    LOTS of legacy code, not all code is tested, inconsistent projects / code responsibilities, lots of team shifting

    Advice to Management

    Try to better align devs with their preferred technology stacks to work in (language, etc)


  10. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Arbor Networks full-time (More than 3 years)

    Pros

    You will be joining a great team and it's fun to work here

    Cons

    The integration with NETSCOUT hasn't been the smoothest

    Advice to Management

    Take advantage of what you bought and don't try to change it.


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