Arc of the Ozarks Reviews | Glassdoor

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Arc of the Ozarks Reviews

Updated February 14, 2018
41 reviews

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2.8
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John Foley
18 Ratings

41 Employee Reviews

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  1. "Best job ever!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO
    Recommends
    Positive Outlook

    I have been working at Arc of the Ozarks full-time (More than 5 years)

    Pros

    The most rewarding job you will ever have!! Love seeing the positive changes in the people we support!! Not only do you make a change in their lives...they make one in yours!

    Cons

    I can't think of one thing!


  2. "Not working in a home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arc of the Ozarks full-time (More than 8 years)

    Pros

    Small company. Financially stable. Newer building.

    Cons

    Pay is horrible. Difficult to advance. Two faced people. Empty promises. Don’t care about employees.

    Advice to Management

    Pay your employees more! The pay isn’t competitive to similar jobs around town. Learn how to retain good employees.

  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Support Professional in Monett, MO
    Current Employee - Direct Support Professional in Monett, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arc of the Ozarks full-time (Less than a year)

    Pros

    They are a good company to work for, they do what they can to help you out. Full time employees get insurance and sick and vacation days.

    Cons

    They can't always give you the shifts you want, they try but it isn't always possible. The insurance isn't great.

    Advice to Management

    To the supervisors who don't care about the workers under you, it would help you keep employees if you showed you care and try to work with them.


  4. Helpful (1)

    "The management doesn't support their staff, they also lack in communication."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavioral Support Technician in Springfield, MO
    Current Employee - Behavioral Support Technician in Springfield, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Arc of the Ozarks full-time (More than a year)

    Pros

    There is plenty of of opportunities to work overtime. They shifts work around your schedule, and they are very flexible.

    Cons

    They don't protect their staff. They lack in communication. They don't pay enough the dangerous work given to the staff.


  5. Helpful (1)

    "Direct Support Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Support Professional in Springfield, MO
    Former Employee - Direct Support Professional in Springfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Arc of the Ozarks full-time (More than 5 years)

    Pros

    Good training within the company, while employed

    Cons

    Wear and tear on your own vehicle, and lots of minutes on your own phone, needed for company use.

    Advice to Management

    Higher pay rates


  6. Helpful (2)

    "Program Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    Pros

    Able to help people with developmental disabilities get the services they need. Give them the opportunity to live independent, fulfilling lives.

    Cons

    Have to work 24/7. Never get a weekend off. Not ever really off. Huge work load and they keep adding more responsibilities every month. Always short staffed. When a supervisor can't get everything done because they have to work so much direct care during the day, evenings, and weekends, they are labeled a bad or lazy supervisor. Training department loves to set program supervisors up for failure and then blame us for failing.

    Advice to Management

    Look at other successful businesses that have 24/7 staff and model after them. A big raise does not replace a life and time with family. You are loosing tremendous talent on a regular basis.


  7. "Mental Health"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Arc of the Ozarks full-time

    Pros

    Flexible schedule, great for any college kid.

    Cons

    Violent customers and possible dismemberment or physical harm.

  8. "House supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - House Supervisor in Joplin, MO
    Former Employee - House Supervisor in Joplin, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arc of the Ozarks full-time (More than a year)

    Pros

    Rewarding job working with clients.
    Flexible days at work
    Set schedules
    Overtime open

    Cons

    Poor management
    High turnover rate
    Poor pay
    Unorganized agency

    Advice to Management

    Get all your managers on board to operate the same way to have consistency at your company.


  9. "DPS"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arc of the Ozarks full-time

    Pros

    The Schedule was really flexible

    Cons

    Pay was no where near what it should be for some of the work.


  10. "Great place to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO
    Recommends
    Positive Outlook

    I have been working at Arc of the Ozarks full-time (More than a year)

    Pros

    The clients and your peers. These are some of the best people in the world! The pay is competitive. Leadership is smart and vision focused. Financial structures are well managed. They promote from within. A truly client focused organization that lives it's mission.

    Cons

    Like all non-profits, funds can be tight, so there is not enough tech to go around. There is a good amount of paperwork and a lot of redundant reporting.


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