Arc'teryx Reviews | Glassdoor

Arc'teryx Reviews

Updated July 26, 2017
45 reviews

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3.4
StarStarStarStarStar
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Approve of CEO
Arc'teryx President & General Manager Vincent Wauters
Vincent Wauters
13 Ratings

45 Employee Reviews

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  1. "Great product, poor treatment of sales staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Seattle, WA
    Former Employee - Sales Associate in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Arc'teryx part-time (More than a year)

    Pros

    best pro deal in the business, and access to almost all AMER products
    really good experience for retail, really high quality gear
    lots of training
    fun team, often do activities or volunteer
    good way to get in the door for working for Arc'teryx headquarters

    Cons

    it took them way too long to bring us up to Seattle minimum wage
    worst benefits for Seattle outdoor retail companies
    no overtime
    you don't act as an Arc'teryx employee, you are an AMER employee

    Advice to Management

    AMER should treat their sales associates better


  2. Helpful (1)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great Product and cool coworkers

    Cons

    Management has no idea what they are doing, management is selfish, management does not care about employees, low pay, no reward for hard work, no organization, management too cooperate, takes advantage of employees, favoritism, never hire from within, no opportunity for growth

    Advice to Management

    Care more about your employees

  3. "Keyholder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Keyholder in Chicago, IL
    Current Employee - Keyholder in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Arc'teryx full-time (Less than a year)

    Pros

    Like minded team
    Excellent Pay
    Great Hours
    Excellent Discount

    Cons

    Needed a five word minimum for con, cant think of any

    Advice to Management

    None


  4. Helpful (1)

    "you decide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Growing company, good atmosphere, great location, friendly people, fun parties and staff events, rrsp matching, msp paid, gym in the office, team building

    Cons

    Pay is below median pay scale, little opportunity for decent raises unless you threaten to quit, extended medical isn't very comprehensive, not much invested in training programs

    Advice to Management

    Grow your internal talent more rather than hiring externally, provide more opportunity for training staff, be more transparent - it goes a long way, find more ways to impact entry to mid-level employees


  5. "Sales Associate/Key Holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Arc'teryx full-time

    Pros

    Being in Vancouver, Canada.

    Cons

    Pay and upward mobility. It's amazing how quickly motivation and aspirations dwindle when you stand greeting customers for two hours a day.


  6. Helpful (5)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Arc'teryx full-time

    Pros

    Fantastic product. Great people working with in the B2C team. Rapid growth of business.

    Cons

    New to retail so it can be a challenge getting the company to think from retail mindset.


  7. "Great company"

    StarStarStarStarStar
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Arc'teryx part-time

    Pros

    Great staff. Kind. Hard working. Great environment.

    Cons

    Slow access to benefits. Overwhelming emphasis to the product rather than people who wear it.

    Advice to Management

    More presence at trade shows. More gear opportunities for employees

  8. "Amazing Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in North Vancouver, BC (Canada)
    Former Employee - Software Developer in North Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Arc'teryx full-time (More than a year)

    Pros

    Your coworkers have energy, care about their job, and believe in the corporate values.

    Cons

    Pay isn't as competitive as it could be, but it was slowly improving.

    Advice to Management

    Keep doing what you're doing!


  9. "Toxic environment with high-school politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Arc'teryx full-time

    Pros

    Lots of flexibility in role and no micro-management

    Cons

    Lots of infighting
    Only managers who have been there for 5+ years are accepted

    Advice to Management

    Get rid of those managers who are playing games so that you don't keep losing those employees and managers who are doing great work in order to keep this company moving in the right direction


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in North Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arc'teryx full-time (More than a year)

    Pros

    If you love the outdoors and love opportunity, this is the place to build a career. With so much change on the business front in the last few years, there are ample ways of getting involved and being part of something really special.

    Cons

    As with all growing companies, there are growing pains. if you love complaining like some of the negative reviews on here, my question is what did you do yourself to have influence and effect change? It's all about cause and effect.

    Advice to Management

    Keep listening and engaging to find solutions to drive the business forward culture first.


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