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Arc'teryx

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Arc'teryx

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Arc'teryx Reviews

Updated Jan 13, 2022

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Found 189 of over 194 reviews

3.4
53%
Recommend to a Friend
59%
Approve of CEO
Arc'teryx General Manager Jon Hoerauf (no image)
Jon Hoerauf
50 Ratings
Pros
  • "good flexibility and work life balance(in 20 reviews)

  • "World class outdoor apparel leader with great people, leaders, and culture(in 15 reviews)

  • Cons
  • "The pay is laughable for the Vancouver region, borderline insulting(in 6 reviews)

  • "low pay is very hard to get by on without a second job(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Disability

    This rating reflects the overall rating of Arc'teryx and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Arcteryx

      Oct 4, 2021 - Product Guide in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and room to grow

      Cons

      Nothing that I’ve found as of yet

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    2. 1.0
      Former Employee, more than 10 years

      Don’t say you weren’t warned.

      Jan 13, 2022 - Management in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Upper management is a nightmare of favoritism and for a company that preaches diversity, it’s truly incredible how many straight white males are running major key positions. You work for your fellow staff, including fellow managers in the district and associates ect. When it came to upper management it’s nothing but one video call after another of being bombarded with unrealistic expectations and publicly shamed when goals aren’t being met. This included yelling and some management even talking down to non-native English speakers as if they were stupid. Pretty embarrassing for a company whose major platform is the diversity they insist is present. Don’t speak to women as if they’re stupid. Don’t talk to ESL management as if they don’t know what’s happening, I assure you, the wokeness you shove down the throats of everyone is an absolute joke.

      Cons

      Where to start? I will say that when I first started with the company 10+ years ago it was a delight and for awhile I too was “drinking the koolaid” of Arc’teryx as a whole. It didn’t take long for me to realize that the ethos of this company has been skewed since it’s major takeover from China just a few years ago. Money is the only thing that matters to upper management anymore, and the pandemic was no exception. They took thousands of dollars from the government in loans and still laid off some of the key staff in corporate that had been with the company for years and years. No shock that the staff they let go were the ones speaking the loudest about how the store employees should be treated with more respect. These were people who had been around for 10 years or more. They let them go over a video call that the entire company saw. They didn’t even have the decency to tell them offscreen, they fired them in front of a live audience. A small severance package and a pathetic excuse of budget cuts was all those people got. A month later and all of the sudden we have 30 new spots in corporate that need to be filled. They found someone else who could do the job cheaper basically. But that’s not all. Those spots were replaced with Lululemon employees who jumped ship in an attempt at a huge corporate restructure and if you think we didn’t notice that all of our bosses were all of the sudden incompetent unqualified lululemon employees you were wrong. Also as a native woman with friends who are native Squamish I find it distasteful that you “thank the Squamish for their lands” every phone call, but only have one native woman that works for your company that you proudly display on every video call like your token employee. If you wanted to support the native people you would donate and not put it on social media for likes, but do it because it’s the right thing to do. Also, standing as an ally for my fellow employees, your culture of micro aggressions and fat shaming for individuals is blatantly repulsive. Your company is already non size inclusive but the way you speak about plus sized individuals and the rhetoric around who you think should and shouldn’t be included in outdoor activities is archaic and downright cruel. I had a fellow employee get off a video call where your upper management made comments about their size. I couldn’t believe it but they taped that video conversation so feel lucky that they still works for you and aren’t filing a harassment case. Leaving this company was the best decision I’ve made in a long time. There’s an environment of “working yourself to death for the sake of the team” that I just couldn’t be apart of anymore. Not to mention the multiple labor laws that were broken monthly due to upper managerial oversights. If you want to work for this company I highly recommend working in another outdoor company like Northface or Patagonia, at least they don’t preach “wokeness” and you’ll go into it knowing it’s about the money instead of being lied to like they care one second about the people who work for them.

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      5 people found this review helpful
    3. 1.0
      Former Employee, more than 3 years

      Do not work here

      Jan 9, 2022 - Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None. Higher ups do not care about you and you're surround by customers who act high and mighty because they're spending hundreds and thousands of dollars on rags.

      Cons

      Poor management. Poor commitment. Poor quality. and EXTREME favoritism.

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      3 people found this review helpful
    4. 1.0
      Former Employee, more than 3 years

      Echoes of its former self

      Nov 30, 2021 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great colleagues Industry discounts Used to be great discounts on Arc’teryx products but nothing has been in stock since covid started Flexible hours Fun company in your daily misery Benefits and bonus are reasonable

      Cons

      Long vacation blackout periods (1/3 of my final year) around unrealistic and eventually meaningless deadlines. Severe lack of trust by management. Lack of consultation by management on timing and feasibility of large scale projects. No acknowledgement by management when critical issues are repeatedly raised, ultimately resulting in failure to meet goals and then being thrown under the bus - set up for failure. Some managers refuse to recognize superb skill/talent/results with a small promotion/senior title designation or career growth plan - no upward movement. Payment for training outside of "Bird U" (the internal training modules, recognized by no one outside of Arcteryx, and thus quite meaningless) comes out of your own pocket - no development for employees. Management doesn't care about you as a person, only what you can deliver. Poor work/life balance because you're so stressed. Everything is the top priority... Not enough resources, personnel or time to be successful. Passive aggressive communication by management to keep you in your place. Management surrounding themselves with unqualified "yes men/women". Management protecting clearly toxic employees. Management's inability to admit they have ever made a misstep. Upper management gets together every so often to give each other promotions and you get to join in and watch.

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      14 people found this review helpful
    5. 4.0
      Former Employee, more than 3 years

      Great

      Oct 28, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome team and great employee discounts

      Cons

      There were a lot of slow days, can't complain too much about that though.

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    6. 4.0
      Current Employee, less than 1 year

      Chill environment, sick employee discount

      Oct 28, 2021 - Product Guide in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learning about the specifications of techwear and educating guests on what they need for trips or finding the perfect jacket is kind of fun, and it's always a great feeling when a customer leaves happy with their purchase and that you helped them navigate the confusing clothing line that we have. The employee discount and perks are also a major plus

      Cons

      Starting pay for product guides is pretty low especially for the concept stores

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    7. 1.0
      Former Employee, more than 1 year

      Horrible

      Nov 6, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great products! Good discounts within the brand and other Amer Sports company discounts.

      Cons

      Store managers and ASMs don't actually work in the store no matter how busy or short staffed the store is. They "work from home" most days. Managers also get unlimited vacation which sounds nice but it is taken advantage of. If you are a keyholder, you'll be expected to do their jobs without the pay. The company highly underpays the keyholders for what they are expected to do. Don't expect lunch breaks or to get approved time off if you really need it. Overall it is a very stressful environment with a low morale.

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      2 people found this review helpful
    8. 1.0
      Former Employee, more than 3 years

      Do not recommend

      Sep 21, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Teamwork, great people to work with

      Cons

      The company is not valuing it's employees. Overtime is a given, tons of last minute requests from leadership and no chance to voice concerns about that. The salary is below average and almost below minimum if you calculate how many hours you actually are expected to put into this job. Too much stress and pressure from leadership, everything is focused around bottom line without thinking about the lives they affect.

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      4 people found this review helpful
    9. 2.0
      Current Employee, more than 5 years

      Good team

      Aug 25, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best teams in the stores

      Cons

      Worst teams in the corporate office

      1 person found this review helpful
    10. 4.0
      Current Employee, more than 1 year

      Product Specialist

      Jul 26, 2021 - Sales Associate in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very strong staff. Great work environment. Room to move up within the company, whether corporate or manager.

      Cons

      Working retail while studying to become a designer is a bit difficult and the hours did not suit the best for me.

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    Viewing 1 - 10 of 189 Reviews

    Arc'teryx Reviews FAQs

    Arc'teryx has an overall rating of 3.4 out of 5, based on over 194 reviews left anonymously by employees. 53% of employees would recommend working at Arc'teryx to a friend and 55% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Arc'teryx employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Arc'teryx. This rating has decreased by -3% over the last 12 months.

    53% of Arc'teryx employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Arc'teryx 3.3 out of 5 for work life balance, 3.7 for culture and values and 3 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Arc'teryx to be benefits, culture, coworkers and the cons to be senior leadership, career development, management.

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