Arc'teryx Reviews | Glassdoor

Arc'teryx Reviews

Updated Jul 4, 2019

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Found 89 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
77%
Approve of CEO
Jon Hoerauf
15 Ratings
  1. Helpful (1)

    "less pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Arc'teryx part-time

    Pros

    working environment is good, staff is friendly.

    Cons

    pay is too much less

    Advice to Management

    no

    Arc'teryx2017-10-25
  2. Helpful (1)

    "worker bee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Positive Outlook

    I worked at Arc'teryx

    Pros

    The people are very great to work with; everyone is friendly and helpful. Most people are motivated to create, build, and sell great product that supports an active lifestyle

    Cons

    The workload is heavy at times, given the cyclical nature of the business. Because of this, sometimes work/life balance are difficult to maintain.

    Advice to Management

    Continue to improve processes in the support areas of the business and all will be good!

    Arc'teryx2016-07-05
  3. Helpful (1)

    "Patternmaker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pattern Maker in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arc'teryx for more than 5 years

    Pros

    Good Work and Life balance

    Cons

    Too many layers of Management

    Advice to Management

    Listen to employees, lose the dead weight employees faster, deal with bad behaviour in employees as it leads to a bad example to others.

    Arc'teryx2016-03-22
  4. Helpful (10)

    "Great company, Old Fashioned Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Developer in Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Arc'teryx full-time

    Pros

    - Wonderful work life balance - Great opportunity to learn technical knowledge - Nice coworkers who share enthusiasm for outdoors

    Cons

    - BAD old fashioned top- down management style. - roles are ridged, with no inclusivity in communication (very closed door) - Poor feedback and engagement or empowerment of staff. - Stuck in the rut thinking ("this is the way we have always done it...") - Departments are very seperate with poor cross functional communication, respect or understanding. - New ideas are not valued unless you are senior management.

    Advice to Management

    This is 2016, you have a staff half full of Millenials who are looking for more engagement in work. Challenge your leaders to adopt to inspire this next generation or replace them for someone who will. Too many great staff have left due to this factor alone. Respect the ideas and insights that your staff have. Encourage round tables sessions. Allow people to be great. Allow them to help the company be great.

    Arc'teryx2016-03-09
  5. Helpful (4)

    "Good culture, low salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Related 
    Recommends
    Approves of CEO

    I worked at Arc'teryx full-time for more than 3 years

    Pros

    Great culture and good people. Nice facilities, good staff discounts, and discounts within the industry. Work life balance is also encouraged.

    Cons

    Unfortunately their pay and benefits package are significantly lower than the industry standard. As it was explained to me, their rationale is that 'Pro's' mentioned above should balance out the 'Cons'. It depends on what is important to you.

    Arc'teryx2016-02-24
  6. Helpful (2)

    "Overall a good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Warehouse in Burnaby, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Arc'teryx full-time for more than a year

    Pros

    Staff discounts, staff discount...did I say staff discount..? Stability Decent management

    Cons

    KPI time constraints SAM performance system

    Arc'teryx2012-08-17
  7. "Key holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Key Holder 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Arc'teryx full-time for more than a year

    Pros

    Great in-store team/manager, amazing products & prodeals.

    Cons

    We don’t work for Arc’teryx, we work for Amer and often get conflicting goals from higher-ups visiting which makes our jobs difficult to achieve. Pay is below the market, only FT employees get benefits, so hourly employees turn over frequently.

    Advice to Management

    Be consistent with the messages you deliver (ex: visual expectations). Invest more in your retail employees and teams, don’t cut things like holiday gifts first to manage expenses.

    Arc'teryx2019-03-01
  8. Helpful (1)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Arc'teryx

    Pros

    Great Product and cool coworkers

    Cons

    Management has no idea what they are doing, management is selfish, management does not care about employees, low pay, no reward for hard work, no organization, management too cooperate, takes advantage of employees, favoritism, never hire from within, no opportunity for growth

    Advice to Management

    Care more about your employees

    Arc'teryx2017-02-16
  9. Helpful (1)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Arc'teryx full-time for more than a year

    Pros

    Good people. Good pro deals. Easy/mindless work if that's what you're into

    Cons

    Below average health benefits, no room for real growth if you have ambition, archaic systems/lack of tools to do your actual job efficiently, definitely a job where you feel chained to your desk and have to announce when you leave your desk even for a minute, boring/mindless work, a general sense of unhappiness amongst the employees there that have been there for more than 6 months. It seems like everyone walks in excited...

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    Advice to Management

    Move faster. Too slow at getting things done at times. Recognize that most of your reps are painfully unhappy there and for good reason.

    Arc'teryx2019-02-24
  10. Helpful (1)

    "Management heavy with fluctuating hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Guide 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Arc'teryx part-time for less than a year

    Pros

    -Great discounts on gear -Very cool space to work in, well designed and aesthetically pleasing -Great product so you actually mean what you say when you sell it -Get to interact with very interesting outdoorsy people -Generally fun after work team bonding activities, not mandatory and you don't get shunned if you don't go -Conscious about their environmental and social impact -Transparent about their manufacturing...

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    Cons

    MANAGEMENT HEAVY. We somehow have a 1:1 ratio of leads to sales staff, only one lead is part time. This leads to hours being pulled away from product guides to make up the 40 hours they have in contract with little regard that in the sales job offer that we were offered 15-25 hours a week. Sales weekly times can range from 5 hours to 30 hours. They say they support active lifestyle and personal goals but then are...

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    Advice to Management

    Hire less management Treat your front line sales people with more respect

    Arc'teryx2018-08-24
Found 89 reviews