ArcBest Reviews | Glassdoor

ArcBest Reviews

Updated October 10, 2017
49 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Judy McReynolds
12 Ratings

49 Employee Reviews

Sort: PopularRatingDate

  1. "A Great Company for Family Focused Proffessionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software De in Fort Smith, AR
    Current Employee - Software De in Fort Smith, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ArcBest full-time (More than 3 years)

    Pros

    They are understanding of family related issues, and are willing to allow schedule flexibility for any situation that forces you to miss days. Benefits are quite good.

    Cons

    You will be paid slightly less than industry standard.


  2. "Truck Fulfillment Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Truck Fulfillment Coordinator in Fort Smith, AR
    Former Employee - Truck Fulfillment Coordinator in Fort Smith, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ArcBest full-time (Less than a year)

    Pros

    Really great company! They care:-) Benefits are great! I would say you can really meet a lot of coworkers that could be considered family.

    Cons

    No overtime! It's more about who you know then what you know. That goes for promotions also. The pay is not that great starting out.

    Advice to Management

    Great management:

  3. "Coordinator's perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fulfillment Coordinator in Plano, TX
    Current Employee - Fulfillment Coordinator in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ArcBest full-time (More than 3 years)

    Pros

    The majority of good people there in the office.
    Semi consistent raises.
    Healthcare insurance.

    Cons

    Poor software.
    Constant changes to structure and pay.
    Big talk for opportunities to move up but only talk, promotions are more on who you're buddy's with and less on merit.
    High turnover in general, poor retention of good quality employees.

    Advice to Management

    Actually listen to your employees on the ground in sales and fulfillment, they know the most about whats actually happening when it comes to making money for the company.


  4. "Great Heart with Questionable Execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ArcBest full-time (More than 5 years)

    Pros

    ArcBest is a great company that had a nice sounding vision moving forward. The culture is warm and friendly, and most strive to do the right thing.

    Cons

    The company goals are many times not implemented as intended with mid level management. ArcBest is a conservative company that seems hesitant to take any sort of risks. The location isn't very exciting, but most who work there seem to be okay with that.


  5. "Risk Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims in Fort Smith, AR
    Former Employee - Claims in Fort Smith, AR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ArcBest full-time (More than 10 years)

    Pros

    They provide good employee benefits

    Cons

    Managers are really old school and do not like change.

    Advice to Management

    Think outside the box.


  6. "Nice place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Relocation Analyst in Fort Smith, AR
    Former Employee - Corporate Relocation Analyst in Fort Smith, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ArcBest full-time (More than a year)

    Pros

    Like like like like like like the people. Pay is competitive for the area, large, professional company to work for

    Cons

    Some weekend work is necessary which was a pain, and no overtime for this... The building was a little loud and no windows.


  7. "PRICING ANALYST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at ArcBest full-time (More than 3 years)

    Pros

    Salary is a bit above average

    Cons

    Horrible working environment with too much of "my team, your team, their teams" attitude.
    There is no middle management level. If you have 3 direct reports, you can be a Director
    Director shows no respect to one another
    Too many frequent big changes
    The entire department was gone that was created only 2 months ago

    Advice to Management

    Too many changes. NO clear directions. No testing phases, no implementation phases. Employees aren't guinea pig. you can't continue to implement changes upon your employees without careful consideration and planning.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ArcBest full-time (More than 5 years)

    Pros

    This is a really great company with a family oriented culture.

    Cons

    May be difficult to get in the door without connections.


  9. Helpful (1)

    "Analyst, Customer Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Fort Smith, AR
    Current Employee - Analyst in Fort Smith, AR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Small town with minimal traffic. Nice new building with a lot of natural light. Small gym. Lots of places to sit and read.

    Cons

    No upward movement, lack of leadership and direction, lack of recognition, over-worked and underpaid. Too many company changes at once.


  10. "A company that really cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Memphis, TN
    Current Employee - Account Manager in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ArcBest full-time (More than 5 years)

    Pros

    Great people
    Caring Management
    Great Benefits
    Fair Wages
    Many Services to Sell
    Many Opportunities to Move Upwards

    Cons

    Speed of Contract/Pricing Work
    Internal Communications Response Time
    Pricing of Services Compared to Competition

    Advice to Management

    From the top down promote a culture of 15 minute response times to e-mails/phone calls/any communication. This will help us become better and more competitive moving forward. Promoting a sense of urgency in all that we do will make us better than the rest.


Showing 49 of 49 reviews
Reset Filters