ArcBest Reviews | Glassdoor

ArcBest Reviews

Updated March 9, 2017
34 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
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Judy McReynolds
1 Rating

34 Employee Reviews

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  1. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Fort Smith, AR
    Current Employee - Account Manager in Fort Smith, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ArcBest full-time (More than a year)

    Pros

    Great co-workers. Growing supply chain business solutions. Chances for advancement. Very strong and stable company despite the woes of the recession on the freight business.

    Cons

    Nothing really to bring to attention


  2. "People are the company's greatest asset."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Fort Smith, AR
    Current Employee - Systems Analyst in Fort Smith, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ArcBest full-time (More than 5 years)

    Pros

    Lower management really respects employees. It is a very friendly work environment. Would recommend this place to anyone.

    Cons

    Not many cons. There is a lot expected of you. Very few layoffs because there is such high need for employees.


  3. Helpful (2)

    "The environment is inspiring, the people and practices are ethical and there are always opportunities to grow."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Manager in Fort Smith, AR
    Current Employee - Customer Manager in Fort Smith, AR
    Recommends
    Positive Outlook

    I have been working at ArcBest full-time (More than 3 years)

    Pros

    New experiences, outstanding values, high integrity, good salary, appreciation of personal insight/opinions, opportunities for advancement

    Cons

    Employee insurance cost is based upon your salary which is a disadvantage.

    Advice to Management

    Sometimes the best employees are the ones without the degree because they work harder to prove their self value to you. If there is an issue with only one employee in regards to behavior or work ethics, it should be addressed on a one-on-one basis and corrected as opposed to penalizing a whole department.


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  5. "Best job ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lot of work, but great hours, training, respect, and wage

    Cons

    No cons that I can think of. But I have to type 20 words, so.


  6. "Very exciting time with the recent changes"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Fort Smith, AR
    Current Employee - Anonymous Employee in Fort Smith, AR
    Recommends
    Positive Outlook

    I have been working at ArcBest full-time (More than 10 years)

    Pros

    They have recently expanded the upper management positions and they're promoting people into new positions. It is an exciting time to say the least.

    Cons

    The Fort Smith area is not a booming metropolis, but if you like the outdoors then there is plenty to do.


  7. Helpful (1)

    "One of the best!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Fort Smith, AR
    Current Employee - Anonymous in Fort Smith, AR
    Recommends
    Positive Outlook

    I have been working at ArcBest full-time

    Pros

    Friendly, family oriented environment. Incredibly bright future with exciting things to be a part of. Plenty of opportunity for someone who works hard.

    Cons

    Training and development opportunities are focused on leadership or brand new employees.

    Advice to Management

    Provide more training opportunities for those who are not new, but have not progressed past Management level.


  8. "Systems Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people and culture are really helpful.

    Cons

    There are absolutely no cons. This company has treated me extremely well.


  9. Helpful (1)

    "Great people, solid work/life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Fort Smith, AR
    Former Employee - Systems Analyst in Fort Smith, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ArcBest full-time (More than a year)

    Pros

    * So many *good* people at ABT
    * Managers are reasonable and caring people
    * Flexible work hours
    * Daily catering avaiable
    * Excellent pay
    * Stable employment, low turnover
    * Interesting projects, lots of new code to write
    * Mile-long walking trail is beautiful and a great way to make friends at work. Many people take a lap in the morning and a lap in the afternoon.
    * Corporation is constantly introducing healthy living initiatives. Very cool!
    * Private family doctor within walking distance from the office - extremely convenient.
    * ABT has many *expert* software developers. You are guaranteed to grow as a programmer.
    * Top-notch, well-funded, extensive training program for new employees. Lots of valuable skills to learn.
    * The trucking industry is NOT boring. Lots of interesting problems to solve!

    Cons

    * Relatively stingy with vacation
    * Cubicle farm
    * Legacy software is a harsh reality for tech companies that have been around for this long
    * Management is effecient and stable, so promotions can be slow
    * Heavily invested in proprietary software (WIndows + IBM, virtually no Linux)


  10. "Great!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great culture
    Competitive salary
    Room for growth

    Cons

    minimal vacation time
    Corporate-y but culture is changing


  11. Helpful (2)

    "A good place to work but not a great place to advance up the ladder..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Analyst in Fort Smith, AR
    Current Employee - Project Analyst in Fort Smith, AR
    Approves of CEO

    Pros

    Very consistent and fair. Base salary is great, work environment is pretty good, etc. Job stability is great as well. I do think that management is concerned about the employees but are unable to recognize or reward them appropriately because of the state of the trucking industry and ABF profit issues.

    Cons

    Extra compensation is nearly nonexistent, business is directly tied to trucking industry, many levels of analysts but very very few will ever actually make it to the higher levels and even less will make it to management... and if you do it'll take 20 years. Last complaint is that its very difficult to get recognized or move ahead of less-skilled workers. It gets a little frustrating knowing that you can do a job literally 10 times faster than someone else but you get paid the same or less. I can't tell if management notices it at all.

    Advice to Management

    It would be nice to be rewarded for above and beyond performance or at least be recognized for doing more work than other employees. There are guys working there that are so terrible at the technical aspects of their job yet they get compensated signifantly better because they have 10 years more tenure. I know that compensation has decreased lately so other things should be changed to offset it to keep employees... more flexible work times, remote access, dress code (casual friday), etc.



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