Arcadia Healthcare Solutions Reviews | Glassdoor

Arcadia Healthcare Solutions Reviews

Updated May 25, 2017
60 reviews

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3.1
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Arcadia Healthcare Solutions Chief Executive Officer Sean Carroll
Sean Carroll
19 Ratings

60 Employee Reviews

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Pros
  • Hard working, intelligent and driven colleagues (in 4 reviews)

  • Ability to advance to management roles quickly by going "above & beyond" entry level roles (in 3 reviews)

Cons
  • If you like that, its a plus, but for many young people its a minus (in 3 reviews)

  • Management has no clear vision and change objectives on a whim (in 2 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great trajectory, best in the market!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arcadia Healthcare Solutions full-time

    Pros

    Arcadians are some of the smartest and most driven people I've had the please to work with. The company is constantly working to improve, expand it's offerings in the market and become more operationally efficient. What's great about this, is that the changes aren't always from the top up, but all employees are encouraged to improve and innovate.

    There's very little red tape and if you're willing, it's easy to make an impact early on and be recognized for it. The culture is generally laid back, and your work and work ethic is valued much greater than superficial office place formalities.

    A top-notch place to if you love healthcare tech and data!

    Cons

    If you don't like working in a challenging, dynamic environment and just want a "9-5" this is not the place for you.

    Formal training has greatly improved, but you need to be prepared to learn a great deal on the job.

    The company has transformed over the past years and has come out with a better, clearer message and position in the market. The period of change was unsettling for many employees. But now that the coarse has been set and has stayed consistent, and are beginning to see this pay off in huge ways.

    Advice to Management

    Continue open communication and dialogue and keep consistent messaging both internally and externally.

    Expand budgets for team outings for employees of all levels, which seem to have been reduced as of late. The warm and tight-knit Arcadian community has been one of the best things about Arcadia and the culture and we don't want to lose that with new employees.


  2. Helpful (7)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Burlington, MA
    Former Employee - Consultant in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arcadia Healthcare Solutions full-time (More than 3 years)

    Pros

    Working in healthcare data aggregation sounds great, but the work gets old fast. Great place to work for if you are in the engineering team, front-end only. There are a handful of genuinely nice people who are simply amazing. Snacks are free and pets are welcome.

    Cons

    Company takes advantage of international workers and belittles everyone that's not part of the "Tufts" crew. You will never see a bonus, raise, and company culture is at an all time low. They've shaved all benefits and have gone into a cost savings mode either by terminating senior members or restructuring their titles to force the employee out. Some teams have had several hires and each one has been fired or just walked out. Recently promoted employees who were properly trained are not required to train new employees and will keep all of their knowledge to themselves. Most of the recent hires just train themselves. Tech and QA teams are overburdened and bludgeoned with work.

    Advice to Management

    Please steer the ship around. About 6 months ago I would have told you I was proud to be an Arcadian, but it's truly sad to see an organization that was so exhilarating flat line. At least give your employees a yearly salary increase to match inflation. I hope someone from the board realizes that an organization is strengthened by the people within not by those who act with bravado. It's also apparent that the company has reached a saturation point in terms of development and now looks like eye candy for a larger group to acquire.

  3. Helpful (3)

    "Good while it lasts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Arcadia Healthcare Solutions full-time (More than a year)

    Pros

    Good job. Lots of work to do. feel like I made a difference.

    Cons

    Micromanager as supervisor who was "always right--if you don't agree you are written up so you quickly learn to agree Lost one contract and lost job, no warning job was in jeopardy.

    Advice to Management

    Follow seniority guidelines


  4. Helpful (2)

    "Dispersonal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Burlington, MA
    Former Employee - Senior Consultant in Burlington, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Very smart people. Great industry, huge potential.

    Cons

    No compassion, no respect for commitment to the company. You give, they take. End of story.

    Advice to Management

    Value your current employees, grow with new hires but remember who got you there.


  5. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Burlington, MA
    Current Employee - Senior Consultant in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arcadia Healthcare Solutions full-time (More than a year)

    Pros

    Awesome data warehouse and stable processes in place for extracting from hundreds of EHRs. People are great - really engaged and enthusiastic, a lot of talent and passion.

    Cons

    Some of the day-to-day tasks can be tedious and mind-numbing. Career advancement is not clear cut or well-defined.


  6. Helpful (1)

    "Great Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Boston, MA
    Former Employee - Senior Consultant in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Arcadia Healthcare Solutions (More than 3 years)

    Pros

    Arcadia will give you plenty of opportunities to grow and learn new things within the health care space. You will be challenged.

    Cons

    It can be tough to move through the ranks, and the time it takes does not always have a relationship to the quality of your work.

    Advice to Management

    More transparency and more information about the direction the company is going. Everyone must be on the same page if the company is going to keep growing.


  7. Helpful (1)

    "Mixed Feelings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Consultant in Burlington, MA
    Former Employee - Principal Consultant in Burlington, MA
    Disapproves of CEO

    I worked at Arcadia Healthcare Solutions full-time (More than 5 years)

    Pros

    Had the pleasure of working with some really great, hardworking, smart folks doing their best to fulfill contract obligations.

    Cons

    Lacking in growth opportunity for folks unless you have a manager that strongly advocates for you with upper management.

    Advice to Management

    Implement a solid process for career paths!

  8. "Great Culture, Management Could be Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Burlington, MA
    Former Employee - Senior Consultant in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Arcadia Healthcare Solutions full-time

    Pros

    amazing people, great opportunities for young professionals, awesome opportunity in healthcare IT!

    Cons

    lack of transparency from management on company status and finance made it difficult to really understand direction of the company

    Advice to Management

    there is a real opportunity to enhance the relationship between employees and management! make it happen!


  9. Helpful (2)

    "Apathy need not apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Practice Consultant in Burlington, MA
    Current Employee - Practice Consultant in Burlington, MA
    Recommends
    Positive Outlook

    I have been working at Arcadia Healthcare Solutions full-time (Less than a year)

    Pros

    People here are brilliant and know what they're doing. This isn't a company that teaches you how to be an employee - this is a company that expects you to come in knowing your stuff. This is not an entry-level company. People are committed to getting a job done and doing it better than anyone else in the industry. You'll hit the ground running and you won't stop, and if you're a competent person, you'll like it. This place is perfect for me.

    Cons

    Sometimes management is TOO hands off. People who are not properly managed will take advantage of the laid back atmosphere. For those that are dedicated, it's can be a challenge to seek direction or structure. Too much structure is miserable, too little is risky.

    Advice to Management

    Make it clear what an employee will be doing when working at Arcadia. The company culture and office is great, but if you're spending most of your time at a client, you're going to have to deal with the client work environment more-so than Arcadia's/


  10. Helpful (1)

    "Excellent company with lots to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Burlington, MA
    Former Employee - Consultant in Burlington, MA
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Arcadia was my first job and had tons to teach me. Aside from the amazing benefits, great culture, and tons of learning opportunities, I was able to form a real connection with the members on the team. Experimentation is encouraged on Innovation Days, and are a real opportunity to bring your personal project to the table.

    Cons

    Some teams work different hours due to different workloads, in particular some of the analytics teams. Having more equitable hours would be better.


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