Arch Health Partners Reviews | Glassdoor

Arch Health Partners Reviews

Updated July 28, 2017
18 reviews

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18 Employee Reviews

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  1. Helpful (2)

    "Pros & Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Nice office setting. Many very dedicated physicians, staff and employees.

    Cons

    All of executive management. A revolving door of people who have no business being in those jobs.

    Advice to Management

    It starts at the very top. Evaluate and change the attitude and culture that drives the high turn-over rate at Arch. Do strategic planning annually and don't let any one executive/manager sway from the projects, items and issues that support the annual plan. Hold people accountable in the executive suite!


  2. "Not a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Worked with some of the nicest people!

    Cons

    Upper management was always changing the workflow of clinic even though they have no idea what really goes on in the clinic

    Advice to Management

    Listen to the doctors and employees who work in the clinic. They are the ones who know how to run a clinic.

  3. "CEO is killing the organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Arch Health Partners full-time (More than 3 years)

    Pros

    Employees and MDs are hard working and dedicated to their patients.

    Cons

    CEO is not competent . She is also dictatorial and doesn't care about the employees, doctors or the patients. I don't think she cares about the long term future of Arch either. I think she is a detriment to the organization. Huge turnover in management. Physicians at her last job in New Mexico felt the same way. They were happy to see her leave. I don't think she was vetted very well here before she was hired.

    Advice to Management

    You need a new CEO


  4. Helpful (1)

    "Dont care about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Arch Health Partners full-time (More than 5 years)

    Pros

    None at this time now

    Cons

    The entire organization has changed - poor pay rates (poverty level) senior staff turnover layoff firings paycuts its endless

    Advice to Management

    Stop taking all the profit for yourself - itz the little oeople who do the actual work


  5. "Fire Drill Central"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Poway, CA
    Former Employee - Anonymous Employee in Poway, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Arch Health Partners (More than a year)

    Pros

    Experienced physicians
    Nice facilities
    Multi-specialties in one location

    Cons

    Executive leadership
    Physician leadership
    Employee satisfaction
    High turnover
    Understaffed
    Reactive instead of Proactive

    Advice to Management

    Do more listening rather than dictating. Prioritize projects and plan more effectively. Constant fire drills doesn't allow anyone to do best work. Develop a culture of pro-activity instead of reacting.


  6. "Patient Service Representative"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Patient Service Specialist in Poway, CA
    Former Employee - Patient Service Specialist in Poway, CA

    I worked at Arch Health Partners (More than 5 years)

    Pros

    co workers...we help each other out every day like family and what benefits our patients

    Cons

    Training is always an issue.

    Advice to Management

    Listen to the employees that works with the patient and what their needs are.


  7. "Unstable environment, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    locations, several available. Lots of open jobs at any given time. You can do things that aren't your job if you want to learn them.

    Cons

    Manager not available most days, non-responsive, no review process ever applied for goals, objectives or performance. Many employees leaving or laid off each month. Uniforms required for employees who don't interact with patients (not public-facing). CEO never interacts or speaks with employees, time off denied repeatedly. Director and C-levels are unresponsive even to basic email questions or requests. Workplace culture is very poor-to-extremely negative. No benefits offered if part-time, even though this is a healthcare company. Lighting is harsh so that employees must wear glasses or visors.

  8. "PSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Great environment to work in with plenty of opportunity to grow within the company.

    Cons

    While working at AHP I witnessed no negatives about the company.

    Advice to Management

    NA


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Refund Reimbursement in San Diego, CA
    Former Employee - Refund Reimbursement in San Diego, CA
    Recommends
    Positive Outlook

    I worked at Arch Health Partners (Less than a year)

    Pros

    Arch business office is a great place to work for with helpful and nice employees

    Cons

    No complaints about this company

    Advice to Management

    Make sure employees are getting the best support to do their job very well.


  10. Helpful (1)

    "Peel back the layers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSR in Poway, CA
    Current Employee - PSR in Poway, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Arch Health Partners full-time (More than 8 years)

    Pros

    Laid back environment. Close to home. Nice doctors. Not much experience needed.
    Age is no factor. UrgCare on grounds. All departments in the same building.

    Cons

    Low pay/cliques/complaints when wanting time off. Weak management. Keeps troublesome employees. All about numbers.
    Uncaring/zero advancement/constant changes. High turnover. Need better training.
    Need updated computers.

    Advice to Management

    PLEASE get fair managers. Improve pay scale. Good employees won't stay in a sweatshop environment! Stop making everything a contest and reward ALL employees because Arch profits happen because of TEAMWORK.


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