Ardene Reviews

Updated Jan 11, 2021

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3.2
55%
Recommend to a Friend
61%
Approve of CEO
Ardene Owner Arden Dervishian (no image)
Arden Dervishian
98 Ratings
Pros
Cons
  • "Not enough staff to cover the store, dress code was an issue(in 30 reviews)

  • "Too much stock, we were a liquidation location, so it was crazy sometimes(in 20 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (4)

    "O.K. For a Student Job but not Forever"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Associate in Ontario, CA
    Recommends
    Neutral Outlook

    I have been working at Ardene

    Pros

    - good hours - not stressful - able to socialize if you get along with your coworkers - generous employee discount after working there for 1 month... 50% off of accessories, 30% off of clothing/shoes/swimwear, and 15% off of any clothing reduced by 50% off or more - reasonable break times - kept busy throughout shift - always get time off as needed [with the exception of the blackout periods] - very technologically advanced in terms of everything being online for your schedule/booking time off and there is an app you can download to your phone, it also shows your pay stubs - the company is getting rid of ear piercing [good because piercing guns are not sterile, employees are not piercing professionals or trained properly, and they jam a hole through an ear whereas a needle actually pierces a hole]

    Cons

    - The dress code can be difficult to dress for. You are understandably not allowed to wear anything with logos/slogans representing other companies. You are not allowed to wear hoodies, anything that doesn't cover your shoulders entirely, leggings with a top that doesn't entirely cover your bottom and in the front, no ripped jeans, and no light wash jeans. Skirts and shorts have to be a certain length. No cleavage or low cut shirts. - You are not allowed to have duel toned hair or unnatural hair colours. You are limited to 2 piercings on your ear lobes and 1 other visible piercing. - You are not allowed to work at another workplace that sells any of the products that Ardene sells as it is considered a conflict of interest. So, since Ardene sells bags, you couldn't work at a place such as Bentley. Or because Ardene sells shoes, you couldn't work at Famous Footwear. - The rules about footwear suck. You have to wear impractical "fashionable footwear". You are not allowed to wear sneakers, open toe shoes, winter boots, heels, moccasins, UGG style boots, flip flops, or anything with a white sole. They strongly encourage you to wear their footwear... which is very cheaply made, poor fitting, and provide no foot support. Wearing ballet flats for an 8 hour shift is just HORRIBLE for your feet... can lead to foot pain, bunions, hammertoes, etc. - The company seems more concerned with internal theft than they do external theft. There are mandatory bag checks every time you both enter and leave the workplace. If you spend too much time near the tills when there are no customers [even if you're using the counter to fold clothing] red flags go up. You can only make purchases if your store manager is present [even if you aren't getting your discount] to sell you the items... the SKU number of each item is written down and you must sign your receipts and one copy of your receipts goes on your file. If you shop at another location, you are required to bring in your receipt for your store manager. All of which seems a tad too invasive... they need to trust their employees and not make them feel like criminals. - As with all retail/sales jobs, there is always miserable customers that can ruin a good mood. - The return policy isn't the best and leads to a lot of complaints from customers. - Sore back and feet after a long shift of standing. - Depending on who you're working with, you could be dealing with some drama. - Very tiring to continuously refold/straighten up things. - Blackout periods for booking time off happen... there is one from halfway through November to halfway through January for the holiday season. So you are not able to book time off during this period even if you're a part time employee where you wouldn't be working all available shifts anyhow. - Stock day sucks. You end up sorting through a mountain of boxes and hauling them around the store. Unpackaging shoes is a whole other chore. - The company seems to be awfully picky on who they hire.

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  2. Helpful (1)

    "Poorly Run"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Keyholder in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Ardene full-time for more than a year

    Pros

    Store discount, coworkers, not much else

    Cons

    Inconsistent management, unorganized, staff shortages.


  3. Helpful (2)

    "Not what I expected"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ardene full-time for more than a year

    Pros

    Generous discount Ardene foundation Some of the product is great

    Cons

    Benefits are extremely expensive Only get paid holidays if you don’t work them—if you work the holiday you forfeit the extra 8 hours Mistakes with pay take far too long to resolve Pay is not competitive Bonus program is not motivating Allocation is a joke—you can sell out of dressy tops and get replenished with flannel Everything is intensely micro-managed—no need for an entrepreneurial mindset here! Communication is terrible Getting what you need is nearly impossible—you want HR forms? You can google them and have them printed at Staples, no printers in store. Need supplies? You can go buy them yourself. They reimburse you. No matter how well you understand your business needs and how well you communicate them they can’t seem to figure out how to get the right product to you. They make it. You just can’t have it. Marketing campaigns like banners and bag stuffers almost always feature product that you won’t get so get used to disappointing your customers. No reporting ever. All you have access to is your own store’s LY numbers. Want to know how you compare to the district? Too bad! Want to know how the company is performing as a whole? Sorry!

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  4. Helpful (1)

    "Sales Associate Staten Island"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Staten Island, NY
    Doesn't Recommend
    No opinion of CEO

    I have been working at Ardene part-time for less than a year

    Pros

    Great enviornment and employees to work with.

    Cons

    Ardene has a limited budget that they are explaining to each employee. Their limited budget and lack of sales is not the reflection of the employees, it is the reflection in marketing and advertising. Well a variety of departments. Anyway, you have limited hours, and you hire more people. Not smart. People are leaving due to lack of hours and these are dedicated people who were there for the opening. Wheb the holday season picks up, they will need more people and while others are in school, this store will be stuck.

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  5. "Fun at times"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ardene for more than a year

    Pros

    fun cool co workers employee discount

    Cons

    low pay rude manager hard hours

  6. "Sales Associate/ Former Third Key"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Ontario, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ardene full-time for more than a year

    Pros

    Manager and Co-workers, very chill location, good with schedules! Hella good discounts. 30% off for foot wear and clothing, 50% off accessories, jewellery, and 70% off items we give an extra 15% I'm pretty sure idk how I forget rn. So since theres always good deals on in the store, the store discounts are crazy. The work is not hard once you get the hang of it. District manager is super nice, is ALL about customer service! must be on top of it at all times

    Cons

    As of recently, the stock loads have been insane where they have sent 80-100 boxes of stock not even during holiday season and because we are such a small location we have NO room for these boxes to go so it gets very stressful when the average boxes were supposed to get is about half and even less than half if anything I feel as though the location I am in, head office just pretends it doesn't exist considering the amount of complaints we give saying to not send so many friggen boxes and that were most likely the only store with the very old ardene sign. Very very unorganized when it comes to stock placement when given a huge overload, and just unorganized in general. Not managers fault, just the way that ardene runs things is bad. People get hella mad over our store policy. In saying this, head office has tried to change around the store policy in a way. Example: they said when something is final sale but if the customer is still in the store and changes their mind on the item we can actually do a refund??? when were not even supposed to do refunds especially on final sale items?? I feel like they're not solid at all on their store policy. I doubt that is still a thing, but they're very scattered about the policy in general, as an employee being there for more than a year even I don't know what the heck is going on in head offices mind when they say stuff like that about the policy. Just make a store policy thats reasonable and stick to it??

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  7. "Sales"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Neutral Outlook

    I worked at Ardene full-time

    Pros

    There is a small family style environment

    Cons

    At times they are understaffed

  8. Helpful (2)

    "Terrible Company."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Ontario, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ardene part-time for more than a year

    Pros

    One of the only ways to follow the dress code is by wearing jeans and a t-shirt, which at least is comfortable for me. There's a fair employee discount, and somewhat flexible hours.

    Cons

    There are more cons than I can count. First of all, their product is terrible and breaks in a couple washes. The piles on every table are often a foot high, which looks terrible and customers inevitable create a mess when finding something. We get too much stock, so our change rooms are always full of boxes, as well as our backroom. You'll be expected to do a million things at once. Typically I have to keep half of a massive store clean, be on till within seconds of someone going there, merchandise (a few boxes of stock an hour), and greet every customer that comes into my area of the store. In most stores, you'll have someone doing one or two of these things at once. I often feel very overwhelmed and unable to do anything properly. Of course, I do all of this for a few cents above minimum wage. I've seen so much drama and illegal treatment of workers, and there is nobody to talk to. I was sexually harassed by a coworker, and my manager knew but did nothing about it. I've seen several girls be bullied and threatened by 19 year-old managers, and quit suddenly because of it. I was so uncomfortable that I had to transfer stores, where I got a hefty cut to my hourly wage. I've worked there for almost 2 years, and have never had an opportunity for a raise. There are so many ridiculous policies (no photos in store, no holds, no returns, etc) so inevitably the low-class clientele throw tantrums at you several times a day. I've been threatened by grown men. If you can work somewhere else, choose that.

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  9. Helpful (3)

    "Store Manager"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Store Manager in Ontario, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Ardene

    Pros

    Discount, merchandising, always busy, enjoyed stock day

    Cons

    Only one employee on floor most of the day, company expected the world without offering additional hours, always recovering tables and change rooms

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  10. Helpful (2)

    "Stay away unless you want to be in pain"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook

    I have been working at Ardene full-time for less than a year

    Pros

    Employee discount if you can last 3 months.

    Cons

    To pass the dress code you can only wear trendy flats, and I'm sure we all know how impossible it is to find trendy flats that you can walk around in all day. I'm shocked that this company has been operating for so long and still does not realize or care about the immediate or longterm health of their employees.

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