Ardene Reviews | Glassdoor

Ardene Reviews

Updated August 20, 2017
184 reviews

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Pros
  • amazing employee discount compared to most other clothing stores (in 23 reviews)

  • great discount benefits package after 1 month (in 17 reviews)

Cons
  • Annoying dress code that everybody hates (in 19 reviews)

  • Company sends store way too much stock (in 16 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Steinbach, MB (Canada)
    Former Employee - Sales Associate in Steinbach, MB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ardene part-time (More than a year)

    Pros

    There are no pros in working with this company

    Cons

    There is no structure or constructive criticism. The Ardene that I worked at had a manager who sat and talked to the third key holder(who was her best friend, and by Ardene policy no friendships were allowed while working with each other) all day and yelled at the rest of her employees to do all her work. We were consistently being threatened to be written up or fired. The manager took about two bathroom breaks an hour and left the store for no reason for up to 45 minutes. None of the work that was done was EVER appreciated.
    All the managers in this company that are corrupeted. The amount of work you do for the amount of money you get is not worth it.
    I would not recommend this job to anyone, no one deserves the torment that Ardene employees go through.

    Advice to Management

    There is more to life then being angry and miserable all the time and to all the people you work with. Smile once and awhile and appreciate some things.


  2. "I love my job, it's the best I ever had. So much passion, it's amazing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Montreal, QC (Canada)
    Current Employee - Sales Associate in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ardene full-time (Less than a year)

    Pros

    Working at Ardene is a real privilege for me, it's been a long time before I could finally step in full time. Everything is so much fun, it's my environment and my passion. "Fashion". Plus we get employee discounts!

    Cons

    No bad sides for me.

  3. Helpful (1)

    "It's okay.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Ardene part-time (More than a year)

    Pros

    - Decent discounts off of merchandise
    - Friendly staff and all my managers have been extremely friendly
    - Good for entry-level, first time retail workers

    Cons

    - Constant bag checks and as said in many other reviews, we are treated like potential criminals
    - Products are not always good quality. They're only good for a good handful of single uses, especially the shoes.
    - We are expected to do so much more in a small amount of time. For example, we are not given enough hours to be able to provide customer service while cleaning the store while stocking while making it out before the time we are supposed to be clocking out. It just isn't possible and we get in trouble if we don't do everything in time.
    - Understaffed because we do not get enough hours, even on our BUSIEST days!!

    Advice to Management

    It's easy for you to implement policies and expect your employees to abide by them. But when you set such high expectations for all these understaffed stores, it becomes stressful and Ardene becomes the job you don't want to go to. Learn what its like to work under your standards and change your policies to become more realistic. For example, give us more time after closing to clean and give us more hours to maintain the store and hire more employees.


  4. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ardene part-time

    Pros

    Working in a high speed environment helped improved my customer service/communication skills. Co-workers made it enjoyable to work there.

    Cons

    Keeping up with the cleanliness with only 4-5 closers each night in an 8,000 square foot store was asking for too much.

    Advice to Management

    Good management. They were understanding, approachable, kind, and easy to communicate on a daily basis.


  5. Helpful (1)

    "Awful"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ardene full-time

    Pros

    Good hours, Always able to get hours and pick up shifts

    Cons

    pretty much every thing else

    Advice to Management

    Management needs to stop acting like a clique and more like a team with the other staff


  6. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Newmarket, ON (Canada)
    Current Employee - Part Time Sales Associate in Newmarket, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ardene part-time (More than a year)

    Pros

    -Discount
    -relationship with co-workers
    -shifts can be fun
    -some customers
    -the hours when they're not cut
    -easy POS system
    -easy to clean if the store is small

    Cons

    -pay
    -head office
    -back room is small
    -too much stock, you have to squeeze into the back room from Monday- Wednesday
    -give too little time to put out stock
    -dress code is strict, basically can only wear dark jeans, leggings with a long top, t shirts, and long dresses
    -the schedule is too short notices (I get it on Thursday or Friday, for the next week which starts on Sunday)
    -under staffed, hard to book off time/ call in sick
    -never get thanked by head office
    -stop getting paid if you stay more than 15 minutes late after closing
    -rude district manager
    -constantly getting yelled at by customers for not being able to do refunds
    -employees can't return products unless they're recalled
    -if your stores sales are low, your hours get cut drastically, sometimes you don't get any shifts for a week
    -quite a bit of drama
    -they don't hire males
    -management picks favourites

    Advice to Management

    Pay more attention to your stores!! Use the words please and thank you for once!! Stop sending so much stock!! Make managers release the schedule 2 weeks early!


  7. "High expectations with low pay"

    StarStarStarStarStar
    Former Employee - Third Key Holder in Winnipeg, MB (Canada)
    Former Employee - Third Key Holder in Winnipeg, MB (Canada)
    Doesn't Recommend

    I worked at Ardene full-time (More than a year)

    Pros

    The people are why you stay
    Decent Discount

    Cons

    Low pay, no raises
    Too much stock and needs to be put out every week

  8. Helpful (1)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Ardene part-time

    Pros

    Fellow employees and flexible schedule.

    Cons

    Most horrible place to work. Employees are not treated equally. Low pay, but high expectations. You're screwed if the manager doesn't like you.


  9. "Terrible"

    StarStarStarStarStar
    Former Employee - Third Key Holder in Toronto, ON (Canada)
    Former Employee - Third Key Holder in Toronto, ON (Canada)
    Doesn't Recommend

    I worked at Ardene full-time (More than a year)

    Pros

    Discounts were decent 30% off clothing and shoes and 50% off accessories

    Cons

    They expected you to do the work of 5 people for minimum wage while the manager would stay at the computer doing nothing all day and say they were working on schedules. Too much stock would come in and had to push it out right away while doing other tasks. Management were bullies. They were constantly understaffed

    Advice to Management

    Treat your staff like actual human beings and take the time to properly train the staff


  10. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Calgary, AB (Canada)
    Former Employee - Sales Associate in Calgary, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ardene part-time (Less than a year)

    Pros

    The discounts were really good

    Cons

    people expect way to much and they don't always train you properly. when I worked there they didn't train me on cash then one day put me on main cash during seasonal hours and expected me to learn everything with just one transaction

    Advice to Management

    train the staff a bit better and set realistic goals for the employees to work on. maybe try coaching better. training videos don't always work, hands on is always the best way to train.


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