Argo Group Reviews | Glassdoor

Argo Group Reviews

Updated January 21, 2017
32 reviews

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2.0
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Argo Group President, CEO, and Director; President and CEO, Argonaut Group Mark E. Watson III
Mark E. Watson III
8 Ratings

32 Employee Reviews

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Pros
Cons
  • There is a sense of politicking and favoritism with upper management (in 9 reviews)

  • Communication and project planning are usually lacking, especially what comes from Senior Management (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "Token promotions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in San Antonio, TX
    Former Employee - Team Lead in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Variety of free coffee and soda.

    Cons

    Bad decision in promoting someone that was very good as an errand boy to a managerial position with absolutely no experience and a weak presence that instantly evaporated any respect from the team he was awarded.

    Advice to Management

    Actually interview people for positions of importance not just gift wrap it due to the fact that the individual delivers the bosses dry cleaning. Company is vastly overspending due to this incompetent compromise.


  2. Helpful (2)

    "Claims"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Argo Group full-time (More than a year)

    Pros

    Excellent benefits and great people to work with

    Cons

    Management is very poor on the executive level and way too many layers. Supervisors are very weak and act childish, and are part of the buddy system

    Advice to Management

    Eliminate your upper layers of management and take care of the people who actually do the work


  3. Helpful (1)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Antonio, TX
    Current Employee - Director in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Argo Group full-time (More than a year)

    Pros

    Good people and work environment. I like my immediate boss and one level above him.

    Cons

    Poor benefits, pay is not great, disjointed organization, senior management. Health screenings are invasive and the health benefits are expensive both premiums and employee contribution.

    Advice to Management

    Stop trying to "disrupt" and penny pinch and look at where you're really wasting money. Encourage entrepreneurial thinking instead of just focusing on ways to cut expenses. Spending money on Formula and sailing sponsorships is a huge morale kill.


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  5. Helpful (3)

    "Claims Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Manager in Portland, OR
    Former Employee - Claims Manager in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Argo Group full-time (More than 10 years)

    Pros

    Worked with a good staff, locally. Opportunity to work outside the normal job duties of the position.

    Cons

    Corporate micromanagement by people who didn't really understand or know what was going on locally. General counsel/Chief Claims Officer involved at an extreme micro management level, without any direct understanding of the local conditions. Company does not practice what it claims to be it's values.

    Advice to Management

    Change core values or live up to them. Don't tell people you want them to "have the courage to do the right thing" and then punish them when they do. Be forthright with you people - don't hide behind "restructuring" - if you have an issue with an employee, let them know what it is, provide an opportunity to correct it, then move on if it doesn't change. I've seen many people lose their job under the term reorganization or restructuring, when it was obvious that wasn't occurring, someone at the corporate office simply wanted a change.


  6. Helpful (3)

    "Claims Examiner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Good salary, benefits, and matching gift program. The last few years was very difficult after a good first 2 years.

    Cons

    When quarterly company meetings start with the question, "Do you really fit in here?", you know that employees are not appreciated. No real PTO, you can take it but since you have no one to back you up in your position, you are expected to be on phone and computer handling your work load. Zero work life balance. Zero positive feed back, management quick to degrade effort.

    Advice to Management

    Companies need to make a profit, but it's cruel to do it at the expense for employees. It would be great to see a cessation of negativity and grading employees. Set realistic expectations, "stretch goals" is a term used to justify management's reasoning for lack of bonuses or even just positive feedback. Senior management makes this company a miserable place to work.


  7. Helpful (6)

    "Great Starting Point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant
    Former Employee - Accountant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Argo Group full-time (More than 3 years)

    Pros

    It's a good place to get started, you will learn a lot about the industry by being thrown in and expected to get the work done with little training.

    Cons

    lack of communication, lack of respect lower than management level, you are constantly being watched, standing up is frowned upon, recognition is nearly non-existent

    Advice to Management

    Give more recognition, don't make employees feel bad for using earned time off


  8. Helpful (6)

    "Good Benefits however... very little advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster
    Current Employee - Claims Adjuster
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Argo Group full-time (More than 5 years)

    Pros

    The benefits are in line with most company's, great time off benefits and health insurance very good and lower cost than most employers. There are exceptional employees that are always willing to help co-workers which provides for a great work setting.

    Cons

    Work load expanding monthly. Expectations from management unreasonable and some management personnel are demeaning. Very little opportunities to advance within the company. Reduced walls cubical make us sound like telemarketers


  9. Helpful (5)

    "Typical Corporate Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Portland, OR
    Current Employee - Claims Adjuster in Portland, OR
    Doesn't Recommend
    Neutral Outlook

    I have been working at Argo Group (More than 8 years)

    Pros

    The local office is great. Great people, great environment.

    Cons

    Been with the company for about 10 years and the direction of the company is all over the place. New faces have been in and out all with different ideas and then they leave. Not much of an identity. Reactionary company, not pro-active. Lots of window dressing, but substance lacking. Par for the course for a large corporate entity though.


  10. Helpful (4)

    "Valuing Employees or Not"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Argo Group (More than 10 years)

    Pros

    Reasonable work/life balance
    Talented front line managers

    Cons

    Culture does not foster an environment of collaboration
    Fails to value the contributions of its employees

    Advice to Management

    Practice what you preach!!! If the organization's employees really are it's biggest asset, operate in a fashion that demonstrates that this is the case. Adopt a culture of collaboration.


  11. Helpful (3)

    "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriter
    Former Employee - Underwriter
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Argo Group full-time (More than 10 years)

    Pros

    Good co-workers and nice management. Continuing education supported.

    Cons

    Systems need some work for consistent functionality.

    Advice to Management

    Support better systems.



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