Argus Information & Advisory Services Reviews | Glassdoor

Argus Information & Advisory Services Reviews

16 reviews

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Nana Banerjee
2 Ratings

16 Employee Reviews

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Pros
  • Good exposure to data analysis and the credit card industry (in 16 reviews)

  • You have the chance to learn a lot about the banking industry (if that is your aim you can do it here) (in 9 reviews)

Cons
  • The concept of work/life balance absolutely does not exist here (in 17 reviews)

  • Extremely long hours almost on a daily basis especially for the analysts and senior analysts (in 22 reviews)

More Pros and Cons

  1. Helpful (3)

    "Glad that I'm not working here anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in White Plains, NY
    Former Employee - Analyst in White Plains, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Salary was OK. Can easily get promoted to a manager.

    Cons

    Terrible work environment. Managers up to the CEO have no idea how to interact or respect other employees. They pretend like, none of their employee have a family. The HR department is among the worst, they don't even reply to your emails.

    IT department has no idea how to do their job. Fog, e.g., you don't have administrator privilege to your laptop.

    The work is never ending. Since managers don't know how to stand-up, they accept whatever the clients ask. And dump all those work on his team members. For the same reason, the requirement changes every day.

    Advice to Management

    Train all your managers. Have better processes through out. Like, for, e.g., get a source control system to manage the SQL codes. Have a ticket/case management system to distribute work among the team.


  2. Helpful (3)

    "senior analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in White Plains, NY
    Current Employee - Anonymous Employee in White Plains, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Argus Information & Advisory Services full-time (More than a year)

    Pros

    good location, only 3 minutes from White Plains train station.

    Cons

    a lot of H1 employees; manager does poor job and always asks for over time.

    Advice to Management

    respect employees; do your job and really manage the team.

  3. Helpful (1)

    "Data Ops Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Jersey City, NJ
    Current Employee - Intern in Jersey City, NJ
    Approves of CEO

    I have been working at Argus Information & Advisory Services (Less than a year)

    Pros

    Get to work with raw as well as production data.
    Have access to the code and will get lots of experience with SQL Server 2012.
    Business casual atmosphere and most people are very approachable and helpful.

    Cons

    Although most people are approachable, it might take time to find the one you actually want to talk to. Don't be surprised if you get totally contradictory responses from people about something important.
    Evaluation / feedback can be unfair because the manager is unaware of your performance and doesn't take time to review your work carefully before evaluation.
    Very high attrition rate as you see someone leaving the company almost every other week.

    Advice to Management

    Regular feedback is necessary. Expectations must be set in advance and you cannot evaluate people based on expectations which they are not aware of especially when they have worked very hard and especially when they have communicated to you regularly and professionally.


  4. Helpful (4)

    "Mundane unintelligent work but good comp."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consulting Analyst in White Plains, NY
    Former Employee - Consulting Analyst in White Plains, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good compensation, growth, intelligent coworkers

    Cons

    Work hours (exceeds 70 hrs most weeks!), work is mundane and repetitive (don't be fooled by the job description).

    Advice to Management

    Find new ways to engage workers and keep them interested


  5. Helpful (6)

    "Treated like slaves!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in White Plains, NY
    Current Employee - Analyst in White Plains, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Argus Information & Advisory Services full-time (More than a year)

    Pros

    Good exposure to credit card industry. Good Bonus. Too many projects are coming in, company is expanding but then there are negatives as well.

    Cons

    Company is very laid back. Attrition rate is so high and the management still doesn't care. Employees are paid less than the average market rate and are treated like slaves. Work! Work! Work! Long hours, no perks, no community activities, basically the company doesn't care about the employees. Whether they are satisfied with work or not. Very difficult to move across the teams. No diversity.

    Advice to Management

    it high time that you care about the employees.
    Technologies are so outdated.
    Managers, VP are inexperienced. They cannot handle pressure from clients and keep seeking for Principal to help.
    Very difficult to collaborate between the teams. Too much of politics. I literally had to beg to get a work laptop.


  6. Helpful (3)

    "Argus' work culture leaves a lot to be desired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in White Plains, NY
    Former Employee - Senior Analyst in White Plains, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Argus Information & Advisory Services full-time (More than a year)

    Pros

    You get to say you work as a consultant (although its somewhat misleading). There is room for rapid advancement and the ability to take on responsibility of managing a team a little bit more quickly than at other places.

    Cons

    Argus has a work culture that is very unkind to its employees. They treat new analysts without respect and do not 'trust' them with internet access until you become a manager which is 2-3 years out. As others have mentioned, employees are treated like replaceable factory line workers and doesn't really show any appreciation for their hard work.

    Advice to Management

    Start respecting your employees and care about their professional growth. After about 6 months, the learning curve falls off and analysts do not continue to develop useful skills. At this point employees are seen as commodities. It is very unfortunate that analysts (and senior analysts) are not allowed internet access in order to squeeze every ounce of productivity out of them.


  7. Helpful (4)

    "Senior management is desperately in need of improvements"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in White Plains, NY
    Current Employee - Senior Manager in White Plains, NY
    Disapproves of CEO

    Pros

    A. Great peers and co-workers
    B. Fair salary
    C. Projects resulting and involving great understanding of credit card industry and data management
    D. Fast-paced environment

    Cons

    A. Senior management (I cant think of any exceptions) shows no respect for juniors and other team members
    B. Senior management does no planning whatsoever. Due to a non-existence of planning, you are constantly managing "fire-drills" or emergency situations and playing catch-up
    C. Senior management desperately needs management training (especially people management skills and retention skills)
    D. Most of the senior management micro-manages to the core (There are a few exceptions)
    E. Senior management does not have trust in their people

    Advice to Management

    Please realize and believe "People are very critical to your success and they are your real strength"

  8. Helpful (1)

    "Lots of opportunity because everyone leaves"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in White Plains, NY
    Current Employee - Anonymous Employee in White Plains, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    -Fast environment
    -Lots of exposure to high-level and mid-level executives
    -Lots of opportunity to move up quickly since most people don't stay for very long

    Cons

    -Upper management has a hard time connecting with staff
    -Huge representational risks since not all relevant problems are communicated
    -HR department is clueless and is not an advocate for the employee
    -High turn over so you have a lot of young managers that are only experienced with Argus. Managers have very little experience in managing/growing people
    -Expect to work min of 50+ hr weeks
    -Management is interested in growing the company as fast as it can in order to sell the company off and cash out


  9. Helpful (1)

    "Good "Only" if you want to be in the Credit Card Industry. IF you don't, then just avoid it like the plague"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in White Plains, NY
    Former Employee - Senior Analyst in White Plains, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you are smart and get the job done, you get promoted
    You learn a lot about the Credit Card industry
    Company supports H1B visa
    Generally smart/hard working people at entry/mid level

    Cons

    Work hours are terrible. You are treated like a commodity, you will be pushed to the max. Expected to work on weekends and until 3 am on weekdays. Having a family does not make senior management lenient about this requirement.

    If you don't want to work in the CC industry for the rest of your life DO NOT JOIN this company as the skills you will pick up are very hard to transfer. What is called "Consulting" is actually data supply, you will not be doing any "serious analysis". You will learn about general trends which could help you succeed in an interview with other credit card issuers.

    If you are a US citizen, just dont join this company (unless you really want to be in the CC industry and have been rejected by Amex, BofA and the rest....)
    If you are on a student visa, dont join unless it is your only option....

    P.S. All this review is for Client delivery and Consulting part of the company not the systems/developpers jobs

    Advice to Management

    there has been an average of 50% of turnovers in the past 4 years....i am sure they know what needs to be done.....


  10. Helpful (1)

    "Dont join unless you have to"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in White Plains, NY
    Current Employee - Anonymous Employee in White Plains, NY
    Doesn't Recommend

    Pros

    -Above average compensation
    -Close to New York City
    -Get to work with knowledgeable people in the finance domain

    Cons

    -No work life balance. All work and no life
    -Unrealistic deadlines
    -Have to Work on many of the weekends
    -Have to do 2 persons of work

    Advice to Management

    -Treat employees like humans not machines
    -Have More fairness and transparency on promotions
    -Disclose the structure used to award bonuses
    -Revamp the time logging system


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