Arhaus Furniture Reviews | Glassdoor

Arhaus Furniture Reviews

Updated May 5, 2017
278 reviews

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278 Employee Reviews

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  1. Helpful (5)

    "Could Be Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Walton Hills, OH
    Current Employee - Anonymous Employee in Walton Hills, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Arhaus Furniture full-time (Less than a year)

    Pros

    Beautiful Furniture, Great for creative people

    Cons

    Delivery Issues daily, Immature salespeople, horrible pay

    Advice to Management

    More Training, better pay so you won't lose the good ones....


  2. Helpful (5)

    "Poor leadership on all levels"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston Heights, OH
    Current Employee - Anonymous Employee in Boston Heights, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Arhaus Furniture full-time

    Pros

    Nice new building and good location. Everyone is in the same building now. Benefits are ok and people are nice enough to your face.

    Cons

    C level management has changed multiple times which affects all levels of the organization - changing direction every time a new one comes in. Lay offs (sometimes of complete departments) happen more frequently than most companies.

    Advice to Management

    Make a decision and stick with it.


  3. Helpful (14)

    "Run, just run."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Arhaus Furniture full-time (Less than a year)

    Pros

    Beautiful furniture. I worked with some lovely people. I hope that the majority of those people have moved on to greener pastures.

    Cons

    It actually has been many years since I worked for Arhaus and I am back to right this review . That is how much I disliked working at this company. They lie right to your face during the interview in regards to compensation. You are treated like a peasant by management who couldn't care less about you. Let me get back to the pay for a moment, it is utterly embarrassing . You are paid just enough to get to and from work , that is all.

    As a new employee I was berated by some lunatic shipping coordinator. Last I remember you only have to sell something like 50k worth of furniture before you start making any 1% commission. I can go all day. Also, every good review on Glassdoor from this company is written by management . They are forced to do so. So thank you Arhaus for all the memories , ta ta.

    Advice to Management

    Yuck.


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  5. Helpful (1)

    "Current employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sterling Heights, MI
    Current Employee - Anonymous Employee in Sterling Heights, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arhaus Furniture (More than 3 years)

    Pros

    Amazing company with tons of opportunities for the right person willing to work hard.

    Cons

    Working through the growing pains.


  6. Helpful (2)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at Arhaus Furniture full-time (Less than a year)

    Pros

    Amazing company! Loved everything about working here. Had an amazing store manager and rsm.

    Cons

    Retail hours can be difficult, but made worth it by pay.

    Advice to Management

    I was very impressed by how much support came from the management. The training was amazing also!


  7. Helpful (3)

    "None"

    Star Star Star Star Star
    Former Employee - Warehouse Worker in Akron, OH
    Former Employee - Warehouse Worker in Akron, OH

    I worked at Arhaus Furniture (Less than a year)

    Pros

    Great benefit package for new employees

    Cons

    Management did not give employees room to grow within the company, and they did not allow employees to voice their opinions and/or objections about anything without consequences.


  8. Helpful (5)

    "Fairly new employee, product is great. Better follow through needed with corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interior Specialist in Los Angeles, CA
    Current Employee - Interior Specialist in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The furniture quality is excellent

    Cons

    Delivery availability is terrible and inconsistent

    Advice to Management

    Advertise more and rethink commission policies


  9. Helpful (5)

    "Copy and Paste Someone Else's Review! They Don't Read or Care!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design Consultant in Dayton, OH
    Former Employee - Design Consultant in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arhaus Furniture full-time

    Pros

    None that I am really aware of except the song and dance they give everyone when they hire you about how much money you'll make. Not, Not, Not, gunna happen. By the way, I wasn't fired; I QUIT.

    Cons

    First of all, they're not reading your reviews, folks. If they were, something would have changed by now because the reviews, going back years, ALL SAY THE SAME THINGS! Greed at the top. Poor communication between corporate and upper management. Poor customer service and delivery issues out the yin yang, all of which reduces the already TERRIBLE SALARY sales associates get. This is what I said three years ago when I left. We all said it, over and over. (Read back a ways; you'll see.) Stop growing so rapidly, value your employees! This company will never change. Why should they? They survive and GROW and rake in more money despite the turnover. IF THEY EVEN READ THESE--THEY DON'T LISTEN TO THEM OR TRY TO EFFECT ANY CHANGES BASED ON THE WISDOM HERE. Notice the capital letters? I'm shouting, but THEY STILL WON'T HEAR ME OR YOU. Just copy and paste another review that says what you want to say. Use the time you'll save to look for another job. I'm telling you, THEY WON'T HEAR YOU! I still read these now and then to see if there's any indication employees are any happier and that their complaints are being addressed. They're not. Hello! John Reed! Hallllllooo!???? Nope . . .not listening.

    Advice to Management

    Respond to these suggestions with positive change.


  10. Helpful (8)

    "Disappointed Opportunity with NO Values"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Arhaus Furniture full-time (Less than a year)

    Pros

    Beautiful products and showrooms. A handful of great coworkers. Good pay for management and benefits are exceptional.

    Cons

    Company does not protect employees who have HR issues with management until investigations are concluded. Common practice to terminate employees as retaliation. Will release you early if you give proper resignation. Does not support store management or any employee who do not practice their ideal of best practices. Poor initial training for operations and very poor representation of company by retaining unfavorable employees who remain employed because the cheat/lie/steal... common acceptable behavior for the company nationwide. Have witnessed inappropriate verbal conduct toward subordinates from upper management without discipline and concern from owner or investors. Supply chain and inventory issues and delivery is at times a nightmare. The list could go on and on.....

    Advice to Management

    Advice to investors and owner: Rebuild your team. A beautiful brand and many wonderful products to be represented by immature leaders in valuable positions. Work on the supply chain for a better customer experience and set realistic goals. Without intelligent leaders you might as well go out of business as you are driving away exception talent who can deliver.


  11. Helpful (3)

    "Delivery driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Buffalo, NY
    Former Employee - Delivery Driver in Buffalo, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Arhaus Furniture full-time (More than 3 years)

    Pros

    Great products, great coworkers and great pay for easy work. Three days of work four days off. Good time off

    Cons

    Poor leadership. Supervisors, managers all the way up. Promote growth, then lay offs and replacing a begin without warnings. Customers are snobs


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