Ariba Reviews | Glassdoor

Ariba Reviews

Updated August 5, 2017
56 reviews

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Alex Atzberger
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56 Employee Reviews

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Pros
  • There is great emphasis on Work/Life Balance (in 27 reviews)

  • Flexible Working hours, Supportive Management, Offsites, Free Meals & Cab facility, Medical Insurance, Work from Home Option (in 12 reviews)

Cons
  • Work / Life balance is non-existent in the customer-facing roles (in 23 reviews)

  • Another thing, if you're a field consultant, you will have a very long hours with no work life balance while you're in a project, guaranteed (in 10 reviews)

More Pros and Cons

  1. "Procurement Operation Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Learning something new about the technology everyday

    Cons

    Toxic Quality Management personnel and supervisor

    Advice to Management

    Be aware of QM taking favorites and not putting company policies and interest in assessment


  2. Helpful (12)

    "Ariba Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ariba full-time

    Pros

    SAP campus in Palo Alto is great. The location, the food and an onsite gym.

    Cons

    Ariba culture is bad. They don't seem to like each other and they definitely don't like SAP employees. Lots of overtime. They seem to think that you should live the job. There is no work/life balance. The majority of the managers are very bad.

    Advice to Management

    Realize you are no longer a startup, you are a part of SAP and employees need a life outside of the office. Working 24/7 with constant stress is not going to make the product better.

  3. Helpful (3)

    "I was not very motivated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Procurement Operations Specialist in Pittsburgh, PA
    Former Employee - Procurement Operations Specialist in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ariba full-time (More than a year)

    Pros

    Decent pay compare to other companies, good benefits, beer Friday (Although not as fun after bought by SAP)

    Cons

    Limited opportunities for growth unless you are already in a managerial position or your are an engineer. Your voice does not matter to them, all they care about are their numbers.

    Advice to Management

    Listen to the specialists more, as they are the people who hear from customers first. People are not going to stay in the company long if you do not respect their opinions.


  4. Helpful (1)

    "Long Days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at Ariba full-time (More than 3 years)

    Pros

    Flex time, energetic work environment.

    Cons

    Low Pay. Long hours. No advancement.


  5. Helpful (7)

    "Legacy code base"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Sunnyvale, CA
    Current Employee - Software Engineer in Sunnyvale, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ariba full-time (More than 3 years)

    Pros

    Reverse engineer and learn from code developed by brilliant engineers.

    Cons

    Legacy code. When Ariba started, they had high end engineers move from Apple. In the late 90's and early 2000, they created a lot of the things we take for granted today. The OR mapping layer is brilliant. Same with the UI rendering engine AribaWeb.

    The management has been reducing staff. This means that there is a lot of legacy code that hasn't been maintained. Trying to debug that is a nightmare, you try to problem 1 and create three more problems.

    Advice to Management

    Need more engineers.


  6. Helpful (10)

    "Politics and Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ariba full-time

    Pros

    - Good benefits
    - Flexible schedule
    - Some great co-workers and smart employees willing to help
    - Opportunity to learn a lot about software technology (ERP and SaaS)
    - A few good managers who actually get in the trenches with you, provide on-going training and development, and show a genuine interest in helping team members advance
    - Made some life long friends with some truly caring people with good hearts.

    Cons

    - A lot of management play favorites and senior leadership ignores this even though it is obvious to everyone that it goes on, especially in certain departments.
    - Promotions and career advancement are stalled/blocked by upper management and HR.
    - Sense of management not caring when you bring issues to them and give you a feeling that you are on your own to fight your battles.
    - Upper management is aware of cheating going on with certain individuals/teams but turn a blind eye because they want to make their monthly and quarterly numbers and bonuses.
    - Company does not take care of employees, lets them get frustrated and unwilling to fix internal issues.
    - Management gets bogged down in metrics and micro-managing.
    - God forbid you ever ask a question to a senior manager or executive that is deemed 'tough' or makes them feel uncomfortable when they ask for questions on a conference call or in a meeting. Senior leadership only want to hear positive feedback and accolades of how great they are doing.

    Advice to Management

    - Take care of your employees who have consistently worked hard and performed at the top.
    - Don't let your upper management frustrate your good employees to the point of them wanting to leave.
    - Nip the favoritism that some directors and vice presidents have been allowed to practice.
    - Communicate better with your employees.
    - Invest in your employees and help them achieve their goals.
    - Get rid of the old management style of "top down" mentality. Create a more open and collaborative atmosphere that would be more conducive to productivity and employee satisfaction.


  7. Helpful (1)

    "High Expectations delivered spinning cycles"

    StarStarStarStarStar
    Current Employee - Senior Principal Architect in Pittsburgh, PA
    Current Employee - Senior Principal Architect in Pittsburgh, PA
    Recommends
    Neutral Outlook

    I have been working at Ariba full-time (More than 5 years)

    Pros

    Great team members hoping for a miracle

    Cons

    Clueless management and wasting cycles of invention

  8. Helpful (3)

    "Customer Support Ran Like Highschool"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The employees I worked with, original "potential" of growth, "cutting edge" procurement software.

    Cons

    Where to begin... Promotions are not merit, experience or skill based, rather they are strickly based on looking or acting a certain way. When confronted about why people with lower satisfaction, less tenure and less work experience were promoted and what I can do to get the promotion they next time leadership replied "you're doing great we just decided to go in a different direction."

    After hearing that 5 times with no constructive or just flat out criticism to work with, I took my talents elsewhere. I only wish I did it sooner rather than follow the dangling carrot.

    Leadership treat the support employees as bodies to answer the phone, nothing more. Sure your team lead will appease you but its all for naught unless you look and act like the vapud drones they wish to surround themselves with.

    Advice to Management

    If you care about keeping outstanding, productive, free-thinking employees; change how you promote. If not, carry on.


  9. Helpful (5)

    "Not that great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ariba full-time (More than 5 years)

    Pros

    The benefits and vacation time are good. For some teams, it has a very flexible working hours and locations. Pays are OK as well!

    Cons

    It depends on the team you work for. For customer support organization, if you are young (fresh out of high school), and good looking (for women), you will get promoted very fast. Otherwise, you will be working at the same job forever. For the commercial team, it depends on who you know and not what you know. If you are a managers puppy, you will get promoted really fast! Overall, there is no direction with the management, no clear guidance! And half of the time, they don't even know how to do their jobs!That is why it got acquired by SAP.

    Advice to Management

    I know they don't care, so no words!


  10. Helpful (2)

    "Completely underpay internally promoted people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Growth Manager in Pittsburgh, PA
    Current Employee - Network Growth Manager in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Ariba full-time (More than 3 years)

    Pros

    easy work - and people leave you alone if you just do your job

    Cons

    pay is not comparable to other outside hires

    Advice to Management

    be honest - we are losing the culture due to SAP - it is becoming mindless and it is scary - SAP is ruining this company


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