Ariba Reviews | Glassdoor

Ariba Reviews

Updated April 20, 2017
372 reviews

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372 Employee Reviews

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Pros
  • There is great emphasis on Work/Life Balance (in 26 reviews)

  • Flexible Working hours, Supportive Management, Offsites, Free Meals & Cab facility, Medical Insurance, Work from Home Option (in 12 reviews)

Cons
  • Work / Life balance is non-existent in the customer-facing roles (in 23 reviews)

  • Another thing, if you're a field consultant, you will have a very long hours with no work life balance while you're in a project, guaranteed (in 10 reviews)

More Pros and Cons

  1. "Smart people, great flexibility, work-life balance."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Pittsburgh, PA
    Current Employee - Accountant in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ariba full-time (More than 5 years)

    Pros

    Perks, company culture, company values, comfortable environment, lot's of young people.

    Cons

    Long hours, high turnover, sluggish corporate decision making processes.

    Advice to Management

    Management is great! Keep it up.


  2. Helpful (10)

    "Politics and Favoritism"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ariba full-time

    Pros

    - Good benefits
    - Flexible schedule
    - Some great co-workers and smart employees willing to help
    - Opportunity to learn a lot about software technology (ERP and SaaS)
    - A few good managers who actually get in the trenches with you, provide on-going training and development, and show a genuine interest in helping team members advance
    - Made some life long friends with some truly caring people with good hearts.

    Cons

    - A lot of management play favorites and senior leadership ignores this even though it is obvious to everyone that it goes on, especially in certain departments.
    - Promotions and career advancement are stalled/blocked by upper management and HR.
    - Sense of management not caring when you bring issues to them and give you a feeling that you are on your own to fight your battles.
    - Upper management is aware of cheating going on with certain individuals/teams but turn a blind eye because they want to make their monthly and quarterly numbers and bonuses.
    - Company does not take care of employees, lets them get frustrated and unwilling to fix internal issues.
    - Management gets bogged down in metrics and micro-managing.
    - God forbid you ever ask a question to a senior manager or executive that is deemed 'tough' or makes them feel uncomfortable when they ask for questions on a conference call or in a meeting. Senior leadership only want to hear positive feedback and accolades of how great they are doing.

    Advice to Management

    - Take care of your employees who have consistently worked hard and performed at the top.
    - Don't let your upper management frustrate your good employees to the point of them wanting to leave.
    - Nip the favoritism that some directors and vice presidents have been allowed to practice.
    - Communicate better with your employees.
    - Invest in your employees and help them achieve their goals.
    - Get rid of the old management style of "top down" mentality. Create a more open and collaborative atmosphere that would be more conducive to productivity and employee satisfaction.


  3. "Good Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Sunnyvale, CA
    Current Employee - Technical Support Engineer in Sunnyvale, CA
    Recommends

    I have been working at Ariba full-time (More than 5 years)

    Pros

    Good people, great technical strength, and working environment

    Cons

    There was always a worry about lay offs, may have changed now since it is an SAP company.


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  5. Helpful (5)

    "Good company, but avoid Customer Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Pittsburgh, PA
    Current Employee - Project Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ariba full-time (More than 5 years)

    Pros

    - Good pay when coming from another company
    - Nice benefits, including free lunch on Wednesday, beer on Friday, and near European-style maternity/paternity leave
    - Lots of opportunity for growth & advancement
    - Fast-paced environment - never a shortage of work that needs to be done

    Cons

    - Weak merit increases (though at least they have them) and pay bumps when changing positions internally
    - Rampant nepotism/favoritism in Customer Support
    - Performance goals for different teams are in direct opposition to each other (very little "for the customer" mentality despite management's insistence)

    Advice to Management

    Are we trying to do what's best for the customer or what's best for SAP and the Sales team's commissions? You can't ask everyone to work together but at the same time have everyone's bonus goals in direct opposition to each other.


  6. Helpful (2)

    "A great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Sunnyvale, CA
    Current Employee - Senior Software Engineer in Sunnyvale, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ariba full-time (More than 5 years)

    Pros

    Company that takes care of its people. Opportunity to work on variety of things in the procurement space. If you like to see your work used by customers quickly this is the place to be

    Cons

    For senior management there may not be much of work-life balance. But in general you keep normal work hours


  7. Helpful (5)

    "I would give 2.5 stars if I could"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supplier Program Associate in Pittsburgh, PA
    Current Employee - Supplier Program Associate in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ariba full-time (More than a year)

    Pros

    Vacation days, sick time, beer Fridays, free lunch Wednesdays.
    I like my coworkers for the most part.

    Cons

    The workload is highly unmanageable. I realize that certain quarters are busier than others, however we are constantly short staffed and are currently in a hiring freeze, while the network ramps up and we have more work to do than ever. So i guess a plus from this is job security, but personally, it has been at the expense of my health and well being. My stress level has been through the roof.

    There is really no training, you are just thrown in with the sharks. Most people in my department (billing-collections) are too busy to train. Some people here literally do the bare minimum all day and my department is working non-stop for 45+ hours/week.

    The pay is pretty good but for the amount of work and responsibilities, I honestly would expect more.

    If you want to move up in your career here , you have to get on someone's good side and stay there. Good luck doing that when you are drowning in work.

    Advice to Management

    Talk to your teams. Take employee feedback and put it to good use when evaluating your departments.


  8. Helpful (2)

    "Modern workplace, relaxed environment,"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pricing Analyst in Pittsburgh, PA
    Former Employee - Pricing Analyst in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ariba full-time (More than a year)

    Pros

    Easy to reach ceo. Beer fridays, great pay and bonuses. Work from home flexibility, cool boss, clean environment

    Cons

    Late conference calls, not enough diversity, high work volume, unrealistic time management expectations, group work evaluations weekly so your mistakes are seen by everyone. Salesmen constantly calling and emailing expecting miracles. constant policy changes

    Advice to Management

    Need more realistic expectations regarding work balance


  9. Helpful (1)

    "Not an efficient sales-enabling company after the acquisition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Account Executive in Alpharetta, GA
    Former Employee - Enterprise Account Executive in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at Ariba full-time (Less than a year)

    Pros

    Great counterparts who want to succeed
    Good benefits and 401k match
    Decent salary and great compensation for making your number

    Cons

    Change messaging annually, hard to hit a groove with the different information. Required an annual certification, but no guidance on the information, you were expected to understand it with no questions.
    Management team was highly stressed and that rolled down hill, making the sales pressure high.
    Didn't get a good direction for where the company was headed with solutions and customer offerings.

    Advice to Management

    Mentor the sales teams in how to best partner with SAP AE's and deliver solutions that customers need. The semi-annual performance reviews should be more interactive and helpful for professional development for each employee.


  10. "Ariba - A Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Demand Management Executive in Alpharetta, GA
    Former Employee - Demand Management Executive in Alpharetta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ariba full-time (More than 3 years)

    Pros

    Work hard play hard
    Results driven environment
    Great work/life balance

    Cons

    Somewhat micro managed/metrics driven environment

    Advice to Management

    Dont lose your values with the SAP aquisition


  11. Helpful (2)

    "Was a good place - before SAP purchase"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ariba full-time (More than 3 years)

    Pros

    The best reason to work at Ariba is the proven market solution, with a well known brand in a competitive market.

    Cons

    In the SAP sales model, business unit sales reps are essentially in overlay roles. The SAP Core reps are the account owners, and the BU reps are solution specialists. Another con is the mega bureaucracy with a long line of approvals for even the smallest of contracts.

    Advice to Management

    Consider returning to the original account ownership structure.


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