Ariba Reviews | Glassdoor

Ariba Reviews

Updated July 10, 2017
382 reviews

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382 Employee Reviews

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Pros
  • There is great emphasis on Work/Life Balance (in 27 reviews)

  • Flexible Working hours, Supportive Management, Offsites, Free Meals & Cab facility, Medical Insurance, Work from Home Option (in 12 reviews)

Cons
  • Work / Life balance is non-existent in the customer-facing roles (in 23 reviews)

  • Another thing, if you're a field consultant, you will have a very long hours with no work life balance while you're in a project, guaranteed (in 10 reviews)

More Pros and Cons

  1. Helpful (2)

    "Was a good place - before SAP purchase"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ariba full-time (More than 3 years)

    Pros

    The best reason to work at Ariba is the proven market solution, with a well known brand in a competitive market.

    Cons

    In the SAP sales model, business unit sales reps are essentially in overlay roles. The SAP Core reps are the account owners, and the BU reps are solution specialists. Another con is the mega bureaucracy with a long line of approvals for even the smallest of contracts.

    Advice to Management

    Consider returning to the original account ownership structure.


  2. Helpful (3)

    "Ehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Pittsburgh, PA
    Current Employee - Technical Support Engineer in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ariba full-time (More than 3 years)

    Pros

    Good people who are fun to work with.
    Good Office Culture.
    Young Company

    Cons

    To many managers, not enough workers.
    Very Micro-managed
    EVERYTHING is metric driven

    Advice to Management

    Remember what it was like to actually work.

  3. Helpful (1)

    "High Expectations delivered spinning cycles"

    StarStarStarStarStar
    Current Employee - Senior Principal Architect in Pittsburgh, PA
    Current Employee - Senior Principal Architect in Pittsburgh, PA
    Recommends
    Neutral Outlook

    I have been working at Ariba full-time (More than 5 years)

    Pros

    Great team members hoping for a miracle

    Cons

    Clueless management and wasting cycles of invention


  4. Helpful (1)

    "An awesome culture with talented employees willing to share their knowledge."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Seller Account Manager in Pittsburgh, PA
    Current Employee - Strategic Seller Account Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ariba full-time (Less than a year)

    Pros

    For the first time in my career I am treated as an adult who can manage my time and projects without being micromanaged. The culture is one where you are given the ability to obtain your goals on your own schedule whether that be 8am or 8pm it's up to you. This concept actually makes you more productive as you chose the best time to optimize your time.

    Cons

    Due to the size and complexity of the various departments you have to be someone who is willing to reach out to others for guidance and product knowledge.

    Advice to Management

    Continue promoting the culture, never allow it to die!


  5. Helpful (3)

    "Poor Technology Stack , Away from Modern World..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Sunnyvale, CA
    Former Employee - Principal Software Engineer in Sunnyvale, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ariba full-time (Less than a year)

    Pros

    The people are nice and warm. People are willing to help and spend time with you.

    Cons

    - slow and averse of change
    - not aware of latest trend of industry
    - risk of failure supersedes willingness to change

    Advice to Management

    - bring change agents and give them authority to make changes
    - let technology leaders to go to technology conferences and learn new thing


  6. Helpful (5)

    "High pressure, poor work-life balance, upper mgmt priorities skewed by SAP acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Manager in Sunnyvale, CA
    Current Employee - Engineering Manager in Sunnyvale, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ariba full-time (More than 3 years)

    Pros

    Strength of the people in general. Pay is good.

    Cons

    Unrealistic dreams, insufficient funding to actually deliver. Many projects have gotten killed as a result.
    Really heavy process creates too much friction. Lack of willingness to prioritize and really fix things.
    Things now worse with the SAP acquisition. Is quite political.


  7. Helpful (4)

    "Still feel the pain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Sunnyvale, CA
    Former Employee - Software Engineer in Sunnyvale, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ariba full-time (More than 5 years)

    Pros

    Pay and benefits are decent.

    Cons

    Still feel the pain of working here after bailing out months ago. And its not just for me but a lot of folks who have worked there. You would think that there would be some fond memories. The deterioration started with tagging people as "resources", putting them on a spreadsheet, and allocation them to random projects without any training or ramp up time as a 100% resource. The company should realize that skills are not interchangeable, a good app engineer may not be a good infrastructure engineer or a UI engineer. Let people do the jobs that they are good at and give them choices - it will benefit both the people and the company.

    Advice to Management

    There is no management only mismanagement.

  8. Helpful (5)

    "Not that great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ariba full-time (More than 5 years)

    Pros

    The benefits and vacation time are good. For some teams, it has a very flexible working hours and locations. Pays are OK as well!

    Cons

    It depends on the team you work for. For customer support organization, if you are young (fresh out of high school), and good looking (for women), you will get promoted very fast. Otherwise, you will be working at the same job forever. For the commercial team, it depends on who you know and not what you know. If you are a managers puppy, you will get promoted really fast! Overall, there is no direction with the management, no clear guidance! And half of the time, they don't even know how to do their jobs!That is why it got acquired by SAP.

    Advice to Management

    I know they don't care, so no words!


  9. Helpful (5)

    "Overall Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Engineer in Pittsburgh, PA
    Current Employee - Support Engineer in Pittsburgh, PA
    Recommends
    Positive Outlook

    I have been working at Ariba full-time (More than 3 years)

    Pros

    Lot of smart people to learn from, cutting age cloud technology- Can't get any better

    Cons

    In technical Support, Company does not hire fast to back fill positions, therefore ignoring quality of life for employees who are crushed with double time workload.

    Company mostly goes for inexperience at first line management level which creates tons of wrong intricate situations and high employees turn over.
    The scary thing is to know that they seem to feel every thing is fine.


  10. "Great company with a start up feel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ariba full-time (More than 8 years)

    Pros

    very intrepreneural and has great vision

    Cons

    bought by SAP, which will have the effect of causing inertia

    Advice to Management

    Keep small company feel and keep employees satisfies


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