Aricent Reviews | Glassdoor

Aricent Reviews

Updated March 10, 2017
138 reviews

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US - All Cities Full-time Part-time

3.4
Star Star Star Star Star
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Aricent CEO Frank Kern
Frank Kern
58 Ratings

138 Employee Reviews

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  1. "Worst company ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palo Alto, CA
    Former Employee - Anonymous Employee in Palo Alto, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Decent pay
    -Good vacation/holidays
    -Decent time/off

    Cons

    -working with incompetent teams overseas
    -horrible management
    -horrible politics
    -cheap, cheap, cheap

    Advice to Management

    Change the culture in India so that people are actually accountable for their work.


  2. "Awful! Don't let the fact that it is a KKR company fool you..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palo Alto, CA
    Former Employee - Anonymous Employee in Palo Alto, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Decent benefits
    Good Holiday schedule
    Vacation time is comparable
    Decent bonus structure
    Differentiation through its design firm (frog design)

    Cons

    Upper management is severely incompetent. There is constant in-fighting among the executive team. Most are too concerned with making money by bringing the company public, despite the fact that it is not ready.

    Finger-pointing is the name of the game here. The concept of ACCOUNTABILITY is absent among 80% of the company. Highly political - incompetent employees get promoted if aligned with the 'right' manager.

    Internal communication is dismal. Morale is very low. Work/life balance is non-existent. Cheap doesn't even begin to describe it.

    Processes are old and a nightmare to change. Real talent, when hired, tends to burn out quickly.

    Even KKR makes mistakes, and Aricent is one of them.

    Advice to Management

    Make ACCOUNTABILITY & INTEGRITY your priority.


  3. Helpful (1)

    "will not provide projects when you are out of project--worst managemnet"

    Star Star Star Star Star
    Current Employee - Senior QA Engineer in Tampa, FL
    Current Employee - Senior QA Engineer in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Aricent full-time (Less than a year)

    Pros

    there is no pro to this junk company

    Cons

    they use you from morning 8 to night 12 including saturdays and sundays and thay dont pay
    will leave you when project is done.
    no support when you are incrisis.
    they are not aricent aricent bought this junk company call datalynx
    worst managament.

    Advice to Management

    they never change..


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  5. Helpful (1)

    "A mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aricent full-time (More than a year)

    Pros

    None that I can think of t
    At all

    Cons

    Total disrespect or people's contributions

    Advice to Management

    Quit


  6. Helpful (2)

    "Very bad experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Sales in New Brunswick, NJ
    Former Employee - Director of Sales in New Brunswick, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Aricent full-time (Less than a year)

    Pros

    Aricent is a global company. It has a pretty decent product engineering division that has been supporting the company P&L for years.

    Cons

    The carrier support services devision is now abandoned (this is the one I used to work for). Supposedly, a new management team was going to get the division back in track, but what they did is just close the business.

    Advice to Management

    Go away. Definitely your IBM experience did not applied here.


  7. Helpful (1)

    "Went down hill after being acquired by KKR. Former Datalinkx all but gutted. Stay away from this mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in East Brunswick, NJ
    Former Employee - Senior Consultant in East Brunswick, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aricent full-time (More than 5 years)

    Pros

    None any more since carrier services div gutted out. Just a body shop now.

    Cons

    Little value here; just a body shop for those who don't need any career path.

    Advice to Management

    Divest it off and put it out of its misery.


  8. "One of the worst jobs I have ever had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Writer in Ashburn, VA
    Former Employee - Senior Technical Writer in Ashburn, VA
    Doesn't Recommend

    I worked at Aricent full-time (Less than a year)

    Pros

    I had plenty of time to pursue other interests.

    Cons

    No communication, no direction, nothing to do


  9. Helpful (1)

    "Great company if you live and work in India"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New Brunswick, NJ
    Current Employee - Anonymous Employee in New Brunswick, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Aricent full-time (More than a year)

    Pros

    Before the US corp office was closed, US employees enjoyed a great 401K match and good salaries.

    Cons

    Company moved corporate functions to the Indian based business units.
    US leaders were / are not valued and are resented by legacy Aricent peers.

    Advice to Management

    Slip it up and sell it off.


  10. Helpful (1)

    "Sales Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales & Business Development in New York, NY
    Former Employee - Sales & Business Development in New York, NY
    Doesn't Recommend
    Negative Outlook

    Pros

    Very good software vision, good customer testimonials and modest customer base (a few marquee names).

    Cons

    Poor management. Leadership lacks discipline and changes direction every two weeks. Unstable work environment for Sales, Management, Technology and Accounting.

    Advice to Management

    Hire the right talent, agree on a direction, provide a reasonable budget and then let the Management Team you've selected do their jobs without constant interference and knit picking from ownership and investors.


  11. "Work Load"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They had so called flexible timings

    Cons

    Employees are treated like machines

    Advice to Management

    Either increase the salary of reduce the work load



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