Arise Reviews | Glassdoor

Arise Reviews

Updated January 23, 2018
94 reviews

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4.1
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Arise Co-Chairman and CEO John A. Meyer
John A. Meyer
58 Ratings

94 Employee Reviews

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Pros
  • I also love that all opportunities are work from home (in 216 reviews)

  • Working from Home & flexible schedule options (in 32 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Amazing Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Code Coordinator in Miramar, FL
    Current Employee - Code Coordinator in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arise full-time (Less than a year)

    Pros

    I love the flexibility of my job. I also love that I have such understanding leaders who trust me and allow me to be creative.

    Cons

    I do not have any cons. I love my job.


  2. "Its Good for stay at home Moms or those who cant get out to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Arise part-time

    Pros

    Co-workers are outstanding! talking to customers from all over the United States, I enjoy some discussions since Im a stay at home Mom homeschooling my children it's nice to have adults to provide customer service too. arise? Im fairly new to Arise, I do see a lot of Need for Improvements as well. but I love the flexibility of the contracts to work around my household schedule

    Cons

    Many, The platform needs better servers for sure, personnaly I dont think their servers right now can hold the compasity of all, at this point, I know they are aware of this but they need to do something intested of fiddling around about it or they will Lose more clients and also more contractors as well...a lot of issues there., seems we spend a lot of time in Tech for Arise Issues as-as stated before NO PAY for us wasting our time to get a pardon due to contract when it actually is their Issue, not ours. I have better things to do than wait around for a waiver my whole shift, I could be making money somewhere else at least. also we workers need more uplifting from the client as well we see remarks of errors from the client but no good marks only bad. it would be good that the actual client as well not only acknowledges the Error made but as well the Good that was accomplished in there corrections. I wonder if the Clients Of Arise ever actually listened to how some customers talk to CSR? maybe that would help them better understand why we need the Good with the bad...

    Advice to Management

    Get Better Servers for each platform of each client, More positive reinforcement from Clients along with the negative, like the QA's we get those have good and bad, balance is the Key to happy people! SMILE!

  3. Helpful (3)

    "Sourcing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sourcing Specialist in Miramar, FL
    Current Employee - Sourcing Specialist in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arise full-time (Less than a year)

    Pros

    Peaceful environment to work in

    Cons

    Use or lose PTO. Pto not rolled over to the next year.


  4. Helpful (3)

    "Best Job Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical SupportSpecaist Tier II in Fort Washington, MD
    Current Employee - Technical SupportSpecaist Tier II in Fort Washington, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arise full-time (Less than a year)

    Pros

    I really love the fact that I am able to work remotely. On top of that, they provided the equipment I would need to be efficient at my job.

    Cons

    There aren't any bad downsides that would prevent me from staying. No job is 100% perfect. If you look for the bad then you clearly aren't focused on being productive.

    Advice to Management

    Continue to motivate and lead.


  5. Helpful (8)

    "low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Arise part-time

    Pros

    working from home, selecting your own schedule,

    Cons

    You have to pay for your own training, bonuses promised but not delivered, never a pay increase even though they add responsibility, QA scores never hit 100% or rarely do no matter what. Higher QA scores allow a first pick at schedule releases, but really nothing more.

    Advice to Management

    Give pay raises like all companies do especially for long term employees, its incentive to work, otherwise its easy to loose interest in a client.

    Arise Response

    Dec 14, 2017 – CEO

    I hope it is clear that you are an Independent Business owner (not an employee) and you have the freedom to select other clients to support within the Arise Network. Each client has specific needs... More


  6. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arise full-time

    Pros

    Great team members, everyone is nice and they are willing to help you when you need guidance. Fast pace but you learn a lot during the process. Growing company. Great client. Company really focus in great personal/work balance .

    Cons

    Nothing to say at this time.

    Advice to Management

    Just keep the focus on your employees as good as you do in the customers. (you do it now, just keep doing it)

    Arise Response

    Nov 8, 2017 – Acting Director, Human Resources

    Thank you for your positive feedback! We are so glad that you enjoy working at Arise.


  7. Helpful (1)

    "Amazing culture, amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Development Manager in Miramar, FL
    Current Employee - Senior Product Development Manager in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arise full-time (Less than a year)

    Pros

    Meaningful work, amazing culture, flexibility, work-life balance, communication with senior leadership, no "office politics" just a culture of departments working together to deliver great results, unmatched professionalism at all levels of the company from individual contributors to the CEO.

    Cons

    Tight timelines to deliver big results

    Advice to Management

    Continue living the company values. We practice what we preach to our IBOs and customers, which is a great motivator to employees.

  8. "Reservaction"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arise part-time

    Pros

    I love talking on the phone and I love to help others

    Cons

    I don't have any cons about working for Arise. I have love working with every one there


  9. "Customer Service Rep"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Arise part-time

    Pros

    Being able to work from home when you want to. Good work-life Balance

    Cons

    Unrealistic call handling time metrics

    Arise Response

    Nov 6, 2017 – CEO

    I am sorry you feel the metrics are tough. We are compared with the in-house solutions and I know they have more experience. You will improve with time. Give it a chance.

    John@Arise.com


  10. "Arise is Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Miramar, FL
    Current Employee - Software Developer in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arise full-time (Less than a year)

    Pros

    Great People, Quarterly Events, Merit Based Rewards, Work-At-Home Options

    Cons

    Seems like it can be a blame game in other departments, not sure.

    Advice to Management

    Nothing in particular, already a pretty nice place.


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