Aritzia Reviews | Glassdoor

Aritzia Reviews

Updated December 7, 2018
582 reviews

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3.0
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Aritzia CEO Brian Hill
Brian Hill
241 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance during holiday" (in 64 reviews)

  • "Competitive between sales associates depending on store" (in 42 reviews)

More Pros and Cons

  1. "Style Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Chicago, IL
    Current Employee - N/A in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Aritzia full-time (Less than a year)

    Pros

    fun team, fun environment, good pay, nice discount

    Cons

    better management, more side by side, get to know your team, trainings

    Advice to Management

    be more serious


  2. "Senior Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aritzia full-time (More than 3 years)

    Pros

    Began my career at Aritzia. If you are driven and ambitious, you this is the place for you. I met some amazing people, had incredible experiences, and learned a lot during my time with this company. Travel with the company is a possibility, if you’ve done the work and are established in your store. Dynamic and passionate leaders and team mates. It takes a lot out of you, but it’s an unforgettable experience, and I still value and apply it to my current career.

    Cons

    Little work/life balance if you are FT. Cattiness within teams in some markets as the emphasis on selling and commission is the driving incentive in sales associates. Prepare to work your a** off. Some are cut out for that, others aren’t.

  3. Helpful (1)

    "Not worth it"

    StarStarStarStarStar
    Current Employee - Boutique Associate
    Current Employee - Boutique Associate
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Aritzia part-time

    Pros

    The people are nice.

    Cons

    The discount for seasonal sucks (only 30%), the clothes are still really expensive even with the discount. SAs get 40% and was kind of expecting that. Nothing is communicated to you. It took me 2 months to know if I was hired (another BA I talked to had a similar experience). Expected to flex between different roles but provides minimal to no training. Lastly, shifts are ad-hoc. You may not be scheduled at all for weeks on end until they need you on short noticed.

    Advice to Management

    Better accountability and stronger communication from the store managers. Also, I know BAs are there for a limited amount of time, but it would be beneficial to train them. The 1-hr training that was provided didn't even cover how to ring a customer up or how to clock in/out.


  4. "Great People, Awful Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Style Advisor in New York, NY
    Former Employee - Style Advisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Aritzia full-time (Less than a year)

    Pros

    Aritzia hires great people
    Discount
    Higher pay than other retail jobs

    Cons

    Favoritism
    Cutthroat Environment
    Extreme micromanaging
    High stress
    No work/life balance
    Senior team is an "in crowd" that thinks extremely highly of themselves

    Advice to Management

    Stop micromanaging, get organized, have empathy and understanding for employees, get off your high horse


  5. "Unhealthy competitive environment due to systematic issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Seattle, WA
    Former Employee - Sales Associate in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aritzia part-time (More than a year)

    Pros

    The pay was alright, and it seemed like there is opportunity to be quite nicely paid. Their employee turnover is pretty low, so obviously they're doing something to keep people on that long.

    Cons

    This company produces an unhealthy competitive environment for making sales that is also a bad experience for customers. As a former customer, I always hated how aggressive the salespeople were to get me into a dressing room. As an employee, I found out this is because your number of hours is determined by your sales numbers and can vary wildly depending on how you do the week before. This creates an aggressive environment where employees are fighting over customers so they can get enough hours to make ends meat. This is a systematic problem that needs to change.


  6. "ARITZIA"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aritzia part-time

    Pros

    They had a good discount

    Cons

    There was a very competitive atmosphere


  7. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aritzia full-time

    Pros

    40% discount
    Room for Growth

    Cons

    Management and Team Development needs work

  8. Helpful (1)

    "Terribly Judgmental and Uncomfortable atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Style Advisor in New York, NY
    Current Employee - Style Advisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Aritzia part-time

    Pros

    high pay, discount is good

    Cons

    rude and unresponsive managers, you will not be scheduled unless you are top seller, no one will tell you if you are doing something wrong, but they will treat you as if you are incompetent, expectations are unreal


  9. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Chicago, IL
    Current Employee - Retail Store Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aritzia full-time (More than a year)

    Pros

    Aritzia is by far the best of the best in terms of retail. It is so inspiring to work alongside such an amazing group of strong, beautiful, and tenacious ladies. It is nice to know your voice is heard here, and you can truly have the ability to run your own business.

    Cons

    Not applicable at this time.


  10. "Nice people, poor structure"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people are nice and hardworking, good pay, nice clothes. Discount is 40% which is nice, 50% off every brand twice a year.

    Cons

    In comparison to my other retails jobs, being a “style advisor” at Aritzia (a salesperson) is very odd. The managers push for genuineness to the point where it’s insincere. They have me repeat back to them what they want me to say to the client, and yet wants it to be “natural”. Want to you spend time to get to know the client, but when there’s a rush, don’t take time at the register or on the floor. They expect you to know a persons whole life in the span of 10-15 minutes. I was in the middle of a conversation when one of the “SSA’s” (basically special name for a salesperson who sells a lot) closed my sale and told my customer to have a good day. A SAM (senior salesperson, you have to be with the company for more than 5 yrs) asked a woman “omg you live there? There’s so many homeless people and junkies!” How does a senior salesperson feel comfortable asking that question? Do go backs, but also check on your customer, and the one minute that you leave to do go backs, your customer asks someone else for something and they decide to take that client because you weren’t there or “not checking up on her”. They’re very anal about small things, it’s almost unproductive.

    Advice to Management

    “It’s a woman’s prerogative to change her mind” sounds really strange. Also, let us close the ******* doors, your patrons are freezing their butts off to the point where they don’t want to try anything on because it’s too cold to get undressed.