Aritzia Reviews | Glassdoor

Aritzia Reviews

Updated February 25, 2017
355 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Brian Hill
140 Ratings

355 Employee Reviews

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Pros
  • obviously a great discount on clothes (in 17 reviews)

  • Great working environment, good discount of clothing, and liked my coworkers (in 32 reviews)

Cons
  • Work life balance isn't the best especially around Christmas time - typical for retail (in 38 reviews)

  • Sales associates fight with each other to 'dibs' customers coming into the store (in 30 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (10)

    "Growing and Successful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Office in Vancouver, BC (Canada)
    Current Employee - Support Office in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunities to learn and grow - philosophy around remuneration is that training, education and experience (exposure in other areas) is all part of the package. Company makes an effort to support your career path and even creates positions that may not exist. This helps to keep people motivated and engaged. Company values performance so they go out of their way to ensure that great people are recognized and rewarded. You are treated as an individual. The company cares about results - not about what time you clock in/out so they empower you to get the joy done. Thus providing flexibility with where and when you complete your work.
    It is Inspiring to work with so many smart, talented and passionate people!

    Cons

    The expectations are high - and many work long hours. (Is that because of the company demands or because of the hard working, passionate individuals that make the company a success?) It is a growing fast-paced business - with remote offices (New York, Toronto and Calgary) so staying connected with everyone is an ongoing challenge. Though they implemented an engagement survey and are working towards improving this area and have seen results already...

    Advice to Management

    Continue to focus on providing leadership training and recognizing and rewarding based on performance. Keep up the efforts to unite the people and share the success as we continue to grow.


  2. "part time sales associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aritzia part-time

    Pros

    community, great employee discount, client relationships

    Cons

    fast paced, competitive, dramatic collegues


  3. Helpful (2)

    "Don't do it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipper/Receiver in Garden City, NY
    Former Employee - Shipper/Receiver in Garden City, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - the pay is good

    Cons

    -no communication
    -schedule comes out day before week
    -rude to employees
    -FAKE

    Advice to Management

    Be kinder to your employees. I've never been so miserable at a job and it was because you treated me like garbage.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great for retail"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aritzia full-time

    Pros

    The pay potential is pretty great and it's not based upon years of service but based upon your performance. If you are sales driven its great.

    Cons

    It's a big corporate company and you definitely feel that in everything. Lots of scrutiny and opinions floating around.


  6. Helpful (1)

    "ASM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Aritzia full-time

    Pros

    Good clothing discount, good learning experience in people development and sales management

    Cons

    Little to no growth past the store level. Little investment from regional/district managers if you're not a top performing store. Scheduling based on individual sales performance, even for managers. They prioritize style over smarts and reward petty, selfish behavior among sales associates.


  7. Helpful (4)

    "Where Do I Even Begin."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aritzia full-time

    Pros

    There is a 20 word minimum so I suppose the only pro is that I got extremely lucky in the sense that MOST (definitely not all) of the other SA's in my store were really nice girls. This made working here tolerable. The clothes are nice and the discount is good.

    Cons

    There are so many cons I have to use bullet points to keep myself organized.

    - Do not expect this to be a full time job. They say that in the beginning they will max you out on hours so that you have a fighting chance against the more seasoned SA's to get your SPH up. This is a boldface lie and when I inquired about the recruiter telling me this the regional director acted as if she had no idea what I was talking about.

    - You will, at some point, receive 9 hours or less a week. Even if you were hired as "full time". They expect you to be able to pay your bills and survive on this. It is insane. Do not expect to be full time, I promise you.

    - Some SA's will receive special treatment. You will be told that there are no set hours or set schedules and that it will vary week to week based on needs of the business, and then some SA's will receive the same set hours every week.

    - Expect to feel really bad about selling people clothes they didn't ask for. One of Aritzia's selling methods is to add a bunch of stuff on to their fitting room. Even when people didn't ask for help or give any inclination that they were interested. So awkward.

    - The managers expect you to physically RUN around the store. RUN UP TO THE CUSTOMERS WITH NOTHING IN THEIR HANDS AND HARASS THEM.

    - Virtually impossible to get a hold of HR and they never return your calls or emails.

    - Had issues with my benefits for MONTHS on end.

    - Work here if you are in high school and have no life, don't play any sports, and want to waste your youth at Aritzia. DO NOT WORK HERE if you are an adult with bills, family, a life, responsibilites.....It just doesn't work.

    Advice to Management

    You need to step down from your high horse. At the end of the day, you create a toxic work environment. You put unnecessary stress on your employees because we feel like we have to fight for our jobs. You preach all of these values to work together as a team, but how can you work as a team when you're fighting for your livelihood?


  8. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    Pros

    some of the people are very nice, and of course the discount helps a lot. there are opportunities to switch between different store locations

    Cons

    Management was horrible, they are very fake to you. Majority of the sales team are extremely rude and make working their uncomfortable.

    Advice to Management

    at least pretend like you care about your employees. and respond to emails. they need more charismatic managers who make coming to work enjoyable.


  9. Helpful (1)

    "salesperson"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aritzia (More than a year)

    Pros

    good atmosphere, people are fun to work with. nice locations in midtown and soho so it's easy to get to and hours are decent

    Cons

    overbearing managers who complain about minor matters like dress and attitude. poor pay structure and inflexibility with respect to time off. difficult to communicate grievances


  10. Helpful (2)

    "Style Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Aritzia part-time

    Pros

    Meet great people, managers are understanding about your life.

    Cons

    SALES PER HOUR GOALS, competition between staff, stealing of sales, awkward hours, expected to do so much

    Advice to Management

    Change the sales per hour goals and competition among staff to reduce pressure


  11. Helpful (1)

    "Style specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Pretty good discount. Fun music/atmosphere. Usually doesn't get boring. Talking to people/meeting different people

    Cons

    Stressful especially in the beginning. Schedules weekly so hard to plan. Feel bad for people who can't make the minimum hourly because they get treated like crap

    Advice to Management

    Put more training into low performers instead of just cycling through them.



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