Aritzia Reviews | Glassdoor

Aritzia Reviews

Updated October 16, 2018
560 reviews

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3.0
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Aritzia CEO Brian Hill
Brian Hill
227 Ratings

560 Employee Reviews

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Pros
Cons
  • "You will need a strong ability to manage your work / life balance" (in 59 reviews)

  • "Competitive between sales associates depending on store" (in 41 reviews)

More Pros and Cons

  1. "ARITZIA"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aritzia part-time

    Pros

    They had a good discount

    Cons

    There was a very competitive atmosphere


  2. "Unhealthy competitive environment due to systematic issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Seattle, WA
    Former Employee - Sales Associate in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aritzia part-time (More than a year)

    Pros

    The pay was alright, and it seemed like there is opportunity to be quite nicely paid. Their employee turnover is pretty low, so obviously they're doing something to keep people on that long.

    Cons

    This company produces an unhealthy competitive environment for making sales that is also a bad experience for customers. As a former customer, I always hated how aggressive the salespeople were to get me into a dressing room. As an employee, I found out this is because your number of hours is determined by your sales numbers and can vary wildly depending on how you do the week before. This creates an aggressive environment where employees are fighting over customers so they can get enough hours to make ends meat. This is a systematic problem that needs to change.

  3. "Sales Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aritzia full-time

    Pros

    40% discount
    Room for Growth

    Cons

    Management and Team Development needs work


  4. "Terribly Judgmental and Uncomfortable atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Style Advisor in New York, NY
    Current Employee - Style Advisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Aritzia part-time

    Pros

    high pay, discount is good

    Cons

    rude and unresponsive managers, you will not be scheduled unless you are top seller, no one will tell you if you are doing something wrong, but they will treat you as if you are incompetent, expectations are unreal


  5. "Nice people, poor structure"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people are nice and hardworking, good pay, nice clothes. Discount is 40% which is nice, 50% off every brand twice a year.

    Cons

    In comparison to my other retails jobs, being a “style advisor” at Aritzia (a salesperson) is very odd. The managers push for genuineness to the point where it’s insincere. They have me repeat back to them what they want me to say to the client, and yet wants it to be “natural”. Want to you spend time to get to know the client, but when there’s a rush, don’t take time at the register or on the floor. They expect you to know a persons whole life in the span of 10-15 minutes. I was in the middle of a conversation when one of the “SSA’s” (basically special name for a salesperson who sells a lot) closed my sale and told my customer to have a good day. A SAM (senior salesperson, you have to be with the company for more than 5 yrs) asked a woman “omg you live there? There’s so many homeless people and junkies!” How does a senior salesperson feel comfortable asking that question? Do go backs, but also check on your customer, and the one minute that you leave to do go backs, your customer asks someone else for something and they decide to take that client because you weren’t there or “not checking up on her”. They’re very anal about small things, it’s almost unproductive.

    Advice to Management

    “It’s a woman’s prerogative to change her mind” sounds really strange. Also, let us close the ******* doors, your patrons are freezing their butts off to the point where they don’t want to try anything on because it’s too cold to get undressed.


  6. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Chicago, IL
    Current Employee - Retail Store Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aritzia full-time (More than a year)

    Pros

    Aritzia is by far the best of the best in terms of retail. It is so inspiring to work alongside such an amazing group of strong, beautiful, and tenacious ladies. It is nice to know your voice is heard here, and you can truly have the ability to run your own business.

    Cons

    Not applicable at this time.


  7. "Cash Desk Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aritzia full-time

    Pros

    Easy interview, was hired on the spot. Tight group of gals/guys, they hire good personable people with similar personalities so everyone gets along. Most managers are professional and affirming, great discount and pay is good.

    Cons

    No formal training, you're just thrown into the force and expected to learn fast. Some of the managers live on a high horse, feel as if they can talk down to you. Very cut throat environment, especially for the sales associates, can be catty and high stress. Organization at management level is poor, communication also poor with hours and scheduling and help etc. Lots of issues with scheduling that are difficult to get addressed. Never get out of your shift on time, especially when its busy.

  8. Helpful (2)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Style Advisor in New York, NY
    Former Employee - Style Advisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Aritzia full-time (Less than a year)

    Pros

    Discounts on clothing, ability to flex between different stores

    Cons

    Disorganized, Management displays favoritism, unpredictable hours, condescending co-workers, unrealistic expectations

    Advice to Management

    Train newbies, provide more incentives, appreciate your style advisors instead of pitting against each other


  9. "Pretty bad experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Discount and pretty good pay for retail

    Cons

    Too sales focused- there should be no need to feel the need compete with coworkers. Every move is constantly being watched. Little to no training, was told on the first day to just get on the floor and pick up a client. Never had basic trainings like register training but was expected to learn it myself.

    Advice to Management

    Be more clear about expectations with sales at the beginning. A full training should be done before a new hire steps foot on the floor.


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aritzia part-time

    Pros

    Pay pretty well for retail

    Cons

    very competitive and no social life


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