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Arizona Financial Credit Union

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Arizona Financial Credit Union

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Arizona Financial Credit Union Reviews

Updated Oct 16, 2022

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Found 71 of over 71 reviews
3.7
64% Recommend to a Friend
91% Approve of CEO

Found 71 of over 71 reviews

3.7
64%
Recommend to a Friend
91%
Approve of CEO
Arizona Financial Credit Union President Ronald Westad (no image)
Ronald Westad
48 Ratings

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Finance

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Finance

109.4K Members 

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Top Review Highlights by Sentiment

Pros
  • "They have good benefits and promote from within.(in 8 reviews)
  • "Good pay and good opportunity(in 6 reviews)
  • "Although the credit union is going through a rough patch they still offer a competitive benefits package and decent salary.(in 4 reviews)
  • "Time off and staff and people(in 4 reviews)
  • "There are some truly awesome people working there.(in 4 reviews)
Cons
  • "Some bad management, lack of trust, no HR support.(in 7 reviews)
  • "Leadership in the branches can be a letdown, I worked here for three years and had five different managers.(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, less than 1 year

    Best job I’ve ever had!

    Oct 16, 2022 - Bank Teller in Scottsdale, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone that works there feels like a family — like, actually. The culture is the best I could ask for. Great benefits, including generous PTO and free health/vision/dental insurance from day one. Lots of room for growth, and prioritizes internal promoting than outsourcing.

    Cons

    Biggest downside for me, is the strict tardy policy. You accrue points whenever you’re late to clock in - whether for the work day or for lunch. One minute late counts as a tardy.

    Be the first to find this review helpful
  2. 2.0
    Former Employee

    Mediocre at best

    Jul 9, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, time off, some co workers

    Cons

    Management, attendance, technology, training, turnover

    Continue reading
    Be the first to find this review helpful
  3. Join the Arizona Financial Credit Union team
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  4. 4.0
    Current Employee

    Good Employer

    Jul 13, 2022 - Portfolio Manager in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They have great benefits package. Flexible work options.

    Cons

    Growing pains from various mergers as they look to expand into the commercial space.

    Be the first to find this review helpful
  5. 2.0
    Former Employee, less than 1 year

    Good, the bad and ugly

    Jul 11, 2022 - Teller 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good training, decent pay, some amazing coworkers

    Cons

    Some bad management, lack of trust, no HR support. Write up escalation for literally being 1 minute late punching in and being called a liar due to not recalling things at 100%.

    Continue reading
    Be the first to find this review helpful
  6. 2.0
    Current Employee, more than 10 years

    No room for promotion

    Jul 3, 2022 - Branch Support Specialist in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy busy work that doesn’t require prior experience.

    Cons

    LOTS of busy work. No room for promotion.

    Continue reading
    Be the first to find this review helpful
  7. 5.0
    Current Employee, more than 10 years

    Good Diversity

    Jun 9, 2022 - Senior Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The work culture is diverse.

    Cons

    The absence policy needs an overhaul.

    Be the first to find this review helpful
  8. 5.0
    Current Employee, more than 3 years

    Great company to grow in

    May 16, 2022 - Training Mentor in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    CEO Work/Life balance PTO Sundays off Lots of advancement opportunities.

    Cons

    High turn over rate in branches. Most associates want to work from home which makes branch life difficult.

    Be the first to find this review helpful
  9. 5.0
    Current Employee, less than 1 year

    Fantastic Leadership

    Apr 4, 2022 - Commercial Credit Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Being new to the world of finance, I could not be more grateful for the competent and encouraging team of leadership at AZFCU.

    Cons

    Software transition has been somewhat challenging.

    Be the first to find this review helpful
  10. 1.0
    Former Employee, less than 1 year

    Stay far away from here

    Jul 17, 2021 - Personal Banker in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The only pros were the co workers were nice.

    Cons

    There is so many horrible things about working here , I can start by saying the technology is so behind and outdated it’s really sad honestly. The new account opening process is like pulling teeth , the say their loan processing is so straight forward when in reality it’s all over the place and needs an update as well. The manager at my location was targeting me from day one and I could feel her negative energy every time she was in. They also will write down everything you have to say in a one on one meeting and turn your words against you , they also don’t ask if it’s okay to record / write down everything you say , making you feel extremely uncomfortable. The clientele that I had to work with at the colonnade was disturbing and they were the rudest people I’ve ever had to interact with in my career in the financial industry. Also your work life balance is non existent , the early morning meetings to the doors not being locked until 6:05pm and you having to help people who continue to walk in after 6:00pm which is closing time. It’s asinine, nobody should be able to get serviced after 6:00 we have been there for 9 hours and don’t appreciate having to bend over backwards for clients who don’t treat you with respect.

    Continue reading
    1 person found this review helpful
  11. 5.0
    Current Employee

    Awesome Place to Work

    Mar 10, 2022 - General Counsel in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great employees, great culture, great benefits!

    Cons

    Only operate in Arizona and limited field of membership

    1 person found this review helpful
Viewing 1 - 10 of 71 Reviews
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Arizona Financial Credit Union Reviews FAQs

Arizona Financial Credit Union has an overall rating of 3.7 out of 5, based on over 71 reviews left anonymously by employees. 64% of employees would recommend working at Arizona Financial Credit Union to a friend and 65% have a positive outlook for the business. This rating has improved by 7% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Arizona Financial Credit Union employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Arizona Financial Credit Union. This rating has improved by 9% over the last 12 months.

64% of Arizona Financial Credit Union employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Arizona Financial Credit Union 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Arizona Financial Credit Union to be senior leadership, career development, benefits and the cons to be management .

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Glassdoor has 71 Arizona Financial Credit Union reviews submitted anonymously by Arizona Financial Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Arizona Financial Credit Union is right for you.