Arkadin Reviews | Glassdoor

Arkadin Reviews

Updated July 2, 2017
101 reviews

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3.7
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Arkadin President, CEO & Founder Olivier de Puymorin
Olivier de Puymorin
66 Ratings

101 Employee Reviews

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Pros
  • Good people and excellent career progression (in 7 reviews)

  • great place to work - flexible working - fast moving company - great people (in 7 reviews)

Cons
  • The biggest challenge would be internal processes (in 4 reviews)

  • Upper management goes around firing people at random without performance improvement plans or any investment in helping their employees to succeed (in 4 reviews)

More Pros and Cons

  1. Featured Review

    "New employee insight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arkadin full-time

    Pros

    It is a team atmosphere. As a new employee, I felt supported in my role and knew who to go to for what I needed. What I like most is the employee success team, who helps with the onboarding of employees. Right away, you are given a great snapshot into the inner workings of Arkadin, the history, culture and where the brand is wants to go in the future. You are made aware of how each employee is needed to make the company as a whole successful.

    Cons

    There isn't a structured training program for new employees, but Arkadin HR is aware of it and are working on fixing that.

    Advice to Management

    Don't fix what isn't broken. You got a great thing going here.

    Arkadin Response

    Jan 11, 2017 – Director of Human Resources

    Thank you for your feedback. We strive to make Arkadin an employer of choice and show our employees that they are valued. We are so happy you enjoy the culture and that you got a great start in your... More


  2. Helpful (1)

    "Client Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great culture, entrepreneur spirit, work life balance

    Cons

    lack of process, lack of clear business direction

    Arkadin Response

    May 24, 2017 – Director of Human Resources

    Thank you for your feedback. We strive to make Arkadin an employer of choice. We are in the process of a lot of change, in fact our whole industry is advancing. It is an exciting time and we hope you... More

  3. Helpful (1)

    "Clueless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arkadin full-time (More than a year)

    Pros

    Extremely easy to look good in a technical position.

    Cons

    Technology company run by a "bro sales team"
    Horribly maintained technology and very unreliable network AND systems
    Lazy and incompetent engineers
    Lazy and incompetent HR
    Lazy and incompetent Finance

    Advice to Management

    You're a technical company, act like it and hire some decent technical people! If you put half the effort into hiring technical people as you do sales people you might be able to fix your products and keep customers.

    Arkadin Response

    Jun 23, 2017 – Director of Human Resources

    Thank you for your feedback. We strive to make Arkadin an employer of choice and show our employees that they are valued. We are proud to have a very diverse employee population, which includes our... More


  4. "Lots of Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arkadin full-time

    Pros

    Lots of opportunities in lateral moves and advancements.

    Cons

    Benefits and yearly increases not as competitive as other companies.

    Arkadin Response

    May 4, 2017 – Director of Human Resources

    Thank you for your feedback. We strive to make Arkadin an employer of choice and show our employees that they are valued. We are glad you are seeing opportunities for growth and advancement.


  5. "Work can be fun, too."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Receivable in Schaumburg, IL
    Current Employee - Accounts Receivable in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arkadin full-time (More than a year)

    Pros

    Good Management, Relaxed dress code, great team environment. The company culture is great, if you work hard you can play hard. Accomplishments do not go un-noticed. The office is pretty diverse but is mostly a younger work force. Monthly events keep the morale up and are always fun to attend. The office is very involved with activities like Halloween and Customer Service week, where there is a theme and you get to play dress up for adults! I enjoy coming to work and the people I work with. Depending on your department, time off is flexible.

    Cons

    Pay rate isn't all that great and insurance is very expensive. 401k is matched though so that's a perk. Depending on department, you only get a half hour lunch break.

    Advice to Management

    Find better benefit package for employees or give us all pay raises to cover the ridiculous deductible amounts.

    Arkadin Response

    Apr 10, 2017 – Director of Human Resources

    Thank you for your feedback. We strive to make Arkadin an employer of choice.


  6. "Customer Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Specialist in Schaumburg, IL
    Current Employee - Customer Support Specialist in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arkadin full-time (Less than a year)

    Pros

    The people, the culture, the training,and the technology. Arkadin is one of the most rewarding companies I have ever experienced !

    Cons

    Arkadin sets the precedence on the corporate structure.

    Advice to Management

    I love the time spent on the development and success of the employees!

    Arkadin Response

    Apr 3, 2017 – Director of Human Resources

    Thank you for your feedback. We strive to make Arkadin an employer of choice and show our employees that they are valued. We are thrilled that your experience so far has been so positive. We try... More


  7. Helpful (3)

    "Beware of company reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Well there are some if your willing to bend the facts - especially as exhibited in the review by an alleged employee of 3 years. Not much fact in that obvious company planted review.

    Cons

    Cons? Cheap, cheap, cheap - although they try and put up s front of generosity and camaraderie. Try condescending, arrogant and disingenuous. Let a lot of good people go for no good reason.

    Advice to Management

    Keep doing what you're doing and everything will be fine!

    Arkadin Response

    Mar 13, 2017 – Director of Human Resources

    Thank you for your feedback. We strive to make Arkadin an employer of choice and show our employees that they are valued. I can assure you that in no way do we plant reviews. All reviews on Glassdoor... More

  8. "Service Assurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arkadin full-time

    Pros

    Great place to work with a great culture

    Cons

    None that I can think of

    Advice to Management

    Great Place to work

    Arkadin Response

    Feb 2, 2017 – Director of Human Resources

    Thank you for your feedback. We strive to make Arkadin an employer of choice and show our employees that they are valued. We are thrilled that you enjoy your role and are part of the Arkadin family.


  9. "Contract to hire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arkadin full-time

    Pros

    Generally nice co workers, consistent structure in day-to-day work

    Cons

    Room for growth limited to management roles (during my time there)

    Arkadin Response

    Feb 16, 2017 – Director of Human Resources

    Thank you for your feedback. We strive to make Arkadin an employer of choice and show our employees that they are valued. We strive to provide opportunities for growth and do a lot of promoting from... More


  10. Helpful (1)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Arkadin full-time

    Pros

    Great People. Company does a lot of nice things for their employees

    Cons

    Management needs management training. They are bosses not leaders.

    Advice to Management

    You have a great work force….let them know !

    Arkadin Response

    Jan 9, 2017 – Director of Human Resources

    Thank you for your feedback. We strive to make Arkadin an employer of choice and show our employees that they are valued. We are so pleased that you enjoyed your time with us. We have implemented a... More


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