Arkansas DHS Reviews | Glassdoor

Arkansas DHS Reviews

Updated Jul 13, 2019

To filter reviews, or .

Found 68 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
65%
Approve of CEO
Jerry Berry
18 Ratings
Pros
  • "Good benefits, lots of time off(in 8 reviews)

  • "Great benefits, friendly co-workers, work hours are great(in 5 reviews)

Cons
  • "No support from upper managment(in 5 reviews)

  • "(in 4 reviews)

More Pros and Cons
  1. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Arkansas DHS full-time for more than 3 years

    Pros

    pay and work hours, vacation time

    Cons

    I did not experience any negative aspects of the job

    Arkansas DHS2019-06-13
  2. "Love my job, but not the pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Eligibility Specialist in Lonoke, AR

    I have been working at Arkansas DHS full-time for more than 3 years

    Pros

    Great benefits & it is easy to request time off when needed. There is a lot of support for moving up the ladder.

    Cons

    Pay is not worth the workload or the stress that some clients/managers put on you. I've worked in 2 different county offices. Sometimes it feels like you're just another cog in the wheel..I feel exhausted every day when I get off work. Every county office has different preferences on certain things even if it says the right thing in policy or if a clarification has been sent out by the higher ups. There is no set universal...

    Show More

    Advice to Management

    Listen to your workers. They know better than anyone what is & isn't working. 99% of the management is wonderful. There need to be better systems in place to catch the bad apples that are control hungry.

    Arkansas DHS2019-07-14
  3. "Fast Pace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Eligibility Specialist in Little Rock, AR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Arkansas DHS full-time for more than 3 years

    Pros

    Easy techniques to grasp, small teams under supervisor

    Cons

    Stuck in their ways supervisors, no positive incentives

    Advice to Management

    Relax, fix your attitudes

    Arkansas DHS2019-06-27
  4. "Great Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Eligibility Specialist in Fayetteville, AR
    Recommends
    Neutral Outlook

    I worked at Arkansas DHS full-time for more than a year

    Pros

    Helpful supervisors and friendly staff

    Cons

    System issues made solutions difficult, system is outdated, not much room for advancement unless someone retires.

    Arkansas DHS2019-06-05
  5. "Behavior health"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Arkansas DHS full-time for more than 5 years

    Pros

    Interactive with clients and self achievement

    Cons

    Self defense and self control

    Advice to Management

    None

    Arkansas DHS2019-05-17
  6. "Interview"

    StarStarStarStarStar
      Former Employee - Family Service Worker in Conway, AR
      Doesn't Recommend
      Negative Outlook

      I worked at Arkansas DHS full-time for more than a year

      Pros

      You get to work with children and families

      Cons

      Lack of support from supervisors

      Advice to Management

      Be more encouraging

      Arkansas DHS2019-05-09
    • "It's a Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Program Eligibility Specialist in Morrilton, AR
      No opinion of CEO

      I have been working at Arkansas DHS full-time for more than 5 years

      Pros

      Generous sick and leave time Helping the community achieve self-sufficiency

      Cons

      Very high stress Unrealistic expectations and standards for caseload Inadequate training Compensation inadequate when weighed against stress level Occasional unprofessionalism from management due to high stress and mistakes from workers Inconsistent staff meetings which are necessary to perform tasks to meet quality assurance

      Advice to Management

      Maintain consistency for employees by sticking to weekly staff meetings. Management is way more decent here than Management in Faulkner or Pulaski County. They are not perfect but their hearts are in the right place.

      Arkansas DHS2019-03-29
    • "Good career for the patient."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Program Eligibility Specialist in Little Rock, AR
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Arkansas DHS full-time for more than 5 years

      Pros

      Job security, good pay for the area, decent atmosphere.

      Cons

      Medical, Dental and Vision benefits are poor. Some of the people you work with in other locations are unprofessional and unhelpful. Takes forever to move up in the organization and some never do.

      Advice to Management

      Create more opportunities

      Arkansas DHS2019-03-30
    • "It takes a strong special kind of person!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Program Eligibility Specialist 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Arkansas DHS full-time for more than 5 years

      Pros

      Co-workers are like family Good health insurance Recently increased wages

      Cons

      Management doesn’t care about the people under them High turnover Harassment/bullying allowed Emotionally draining

      Advice to Management

      Take care of your staff and they will take care of you. Your clients are more than a number and if it wasn’t for your staff you wouldn’t get anything done. A stricter harassment policy needs to be put in place. And your veteran workers need to be recognized more. All counties should matter..there more workers than just Little Rock at the main office.

      Arkansas DHS2019-04-02
    • "Good job if you really need one."

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Arkansas DHS

        Pros

        Lots of overtime opportunity Decent part Lots of benefits

        Cons

        Can get crappy workers Turnover rate is too high at times Can get stuck doing a lot of work

        Arkansas DHS2019-03-18
      Found 68 reviews