Arlington Community Federal Credit Union Reviews | Glassdoor

Arlington Community Federal Credit Union Reviews

Updated May 10, 2019

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Found 17 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
100%
Approve of CEO
Arlington Community Federal Credit Union CEO Karen Rosales
Karen Rosales
12 Ratings
  1. "Great Company and Great People!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arlington Community Federal Credit Union full-time for more than a year

    Pros

    Arlington Community FCU was my first "big girl job" and I couldn't ask to be accepted into a more loving culture. ACFCU provides so many opportunities to learn and grow. I started as a part time teller, moved to full time and then took a position in the back office. Each time I had an opportunity to grow, my management team was always so encouraging and helpful. Couldn't ask for a better work family.

    Cons

    Technology can sometimes be a pain, but it has improved a lot since I started.

    Arlington Community Federal Credit Union2019-05-10
  2. "Work in progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Arlington Community Federal Credit Union part-time

    Pros

    If you’re not used to larger corporate settings and prefer smaller companies this might be a right fit for you Andres Mints every Thursday Scheduling is flexible Offer Gym membership discounts

    Cons

    Not a lot of room for growth, if you aren’t “liked” very difficult to succeed, ignored by management my schedule excluded me from all meetings and training days, if you wanted to be ambitious and move into another department management will get upset. Technology issues almost everyday. Coaching not to a professional level management cancelled one on ones every month. Benefits are non existent for part-timers

    Advice to Management

    Provide more training for management roles to guide them in time management and coaching skills. Train assistant managers into taking on more responsibilities in bettering the overall goals of the teams. Practice transparency, openess and communication. Work on communication between employees and upper management.

    Arlington Community Federal Credit Union2019-04-23
  3. Helpful (3)

    "Overworked and underpaid. Always short staffed and unable to retain employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Arlington Community Federal Credit Union full-time for more than a year

    Pros

    Andes mints every Thursday from the CFO!

    Cons

    No growth opportunity, pay is substantially under market, benefit cuts (if you leave the credit union on good terms the credit union will only pay out your leave at 50% and if you leave on negative terms you are paid nothing), manufactured promotions on the management and executive level to justify promotions and pay increases without additional job responsibilities, antiquated and broken technology, every department...

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    Advice to Management

    Mid management has their hands tied by upper management. Upper management is out of touch with credit union needs and is only focused on their individual bottom line. Employee satisfaction is plummeting and you need to include employees at multiple levels in a round table to improve the current status quo.

    Arlington Community Federal Credit Union2019-02-07

    Arlington Community Federal Credit Union Response

    February 18, 2019VP of People and Culture

    Thanks for your feedback! We want all employees to have a positive experience here at ACFCU and are disappointed that you aren't. Because you are a current employee, we'd like to hear more to have a better understanding and perhaps even offer perspective if we can. Our People and ...

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  4. Helpful (1)

    "The Best Culture Ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arlington Community Federal Credit Union full-time for more than 5 years

    Pros

    I have been with the credit union for almost 7 years. During my tenure, I have held 4 different positions. I like the growth opportunities throughout the organization. If you work hard, it definitely gets recognized. I also enjoy the ability to work from home some days throughout the week; I can also create a flex schedule. ACFCU is the only employer I have ever worked for that has genuinely invested in my development....

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    Cons

    I think we could continue to work on our communication skills between the different departments. We've come a long way since I've started, but we still have quite a bit of a way to go. Technology is still sometimes an issue, but it's a lot better than when I first started.

    Advice to Management

    Stay on the upward trajectory. This organization has transformed so much in the last couple of years. Let's stick to the momentum.

    Arlington Community Federal Credit Union2018-05-30
  5. "Found my dream job and dream company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arlington Community Federal Credit Union full-time for less than a year

    Pros

    The culture here is amazing. It's warm, welcoming, friendly, and I feel like my supervisor, team members, and even the senior leadership are giving me all of the tools I need to succeed and really trust me to work well in my position. I started working here recently and have felt like the team has been really supportive and helpful. The staff attitudes are so positive and I feel like the senior leadership works really...

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    Cons

    I haven't found any yet.

    Advice to Management

    Keep doing what you're doing!

    Arlington Community Federal Credit Union2018-01-08

    Arlington Community Federal Credit Union Response

    January 11, 2018VP of People and Culture

    Thanks for your review! At ACFCU we want the employee experience to be top notch. Our leadership team prides itself on being transparent, approachable, and available to our team. We welcome collaboration across all levels in the organization and strive to be REMARKABLE to not only ...

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  6. "It's Like Coming Home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arlington Community Federal Credit Union full-time for more than 5 years

    Pros

    This is an organization who knows who they are and lives their values. They focus on people first and members and employees are the highest priority. It is a fun organization, but they also know how to work hard and aim high.

    Cons

    Just want to see the organization continue to grow and expand its reach.

    Advice to Management

    Keep up the good work!

    Arlington Community Federal Credit Union2017-09-15
  7. Helpful (1)

    "Great place and great people to work with!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arlington Community Federal Credit Union full-time

    Pros

    love the environment and the people I work with, love we always have events or other things going on within the credit union. I also like how your voice can be heard on an issue if voiced.

    Cons

    since we are a small organization this isn't much room to advance unless something opens up.

    Advice to Management

    keep doing what you are doing and thank you for listening to us.

    Arlington Community Federal Credit Union2017-05-09
  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Learning and Development Specialist in Falls Church, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arlington Community Federal Credit Union full-time for more than 5 years

    Pros

    Organization lives by their values. Lots of room for growth and opportunity. It is nice to work for at an organization where everyone is genuinely happy to be there.

    Cons

    Lots of technological systems to learn and manage which is common for smaller organizations.

    Arlington Community Federal Credit Union2017-05-09
  9. "Overall a great place to start your banking career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Arlington Community Federal Credit Union

    Pros

    Great co-workers Work life balance- depending on the department you work in Great work culture. Really takes the core values seriously and seeks employees who embodies them

    Cons

    Compensation is not the greatest

    Advice to Management

    More training for lower level management employees

    Arlington Community Federal Credit Union2017-05-09
  10. "Lots of pluses and appeared to be going somewhere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Arlington Community Federal Credit Union full-time for more than a year

    Pros

    Solutions oriented, in change mode for growth, positive people, has values in how it operates, good benefits, celebrates birthdays monthly with food!

    Cons

    Small so limited growth opportunities but great place to learn, training could have been better, seemed to do things at last minute

    Advice to Management

    Spend mor time with employees, seem to just hang with themselves. Practice what u preach all the time. Staff is watching.

    Arlington Community Federal Credit Union2017-05-08
Found 17 reviews