Armstrong Cable Reviews
Updated Dec 28, 2020
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Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Intern
- Full-time
- Part-time
- Contract
- Freelance
Location
- Worldwide
- United States - All Cities
- - Pennsylvania
- - Pittsburgh, PA Area
- - Meadville, PA Area
- - Maryland
- - Philadelphia, PA Area
- - Ohio
- - Akron, OH Area
English
- English
- French
- German
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- Spanish
- Italian
"Good place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Armstrong Cable full-time for more than a year
Pros
Stable hours, Good pay, and friendly co workers
Cons
Stressful goals, dealing with angry people
"Review"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendApproves of CEOI have been working at Armstrong Cable full-time for more than a year
Pros
+benefits Free wifi and cable Pay for cdl
Cons
Foreman’s Harassment Travel Does not follow company policies
"Nepotism and harassment"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookI worked at Armstrong Cable full-time
Pros
Cool coworkers for the post part
Cons
Literally everything else. Unless you're someone's kid or a brown nose, you won't get anywhere. Talking to HR is a risky move and I do not recommend.
"Overworked, under paid,"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Armstrong Cable full-time for more than 5 years
Pros
Many long term loyal employees with hearts of gold are quite helpful and friendly.
Cons
Very poor leadership at the corporate level. Reports to HR for inappropriate/illegal behavior of call center supervisors is ignored and employees that bring issues forward are retaliated against on a regular and repeated basis.
Continue reading- Helpful (2)
"Decent company to work for, but don't expect Full-Time"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Neutral OutlookNo opinion of CEOI worked at Armstrong Cable part-time for less than a year
Pros
Everyone working there was really nice, and managers were approachable Training was detailed Free internet/cable for employees, even part-time Pay was pretty good They understand if you're not feeling well and need to visit the bathroom often (you'd be surprised how many call centers have strict rules about this) They were pretty up-front about how often full-time positions open up, and that honesty was refreshing
Cons
Everyone starts off part-time (unless maybe management), and full-time positions don't open up very often; expect to work there more than a year on average before getting full-time (not a terrible thing if you can afford it, but know what you're getting into) Parking isn't always the greatest (but you can still usually find a spot, you just might have to walk a block) They will correct you if you mention their data caps, which they refer to as "data allowances", and insist that you not use the term "data caps", even though that's exactly what it is (they just fine you if you exceed the cap); this can come across as condescending, and an attempt to justify a poor business practice
"Financial Analyst II"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Armstrong Cable full-time for more than 3 years
Pros
Free Cable/Internet. Decent Pay. no formal training.
Cons
No 401K match, pension after 1 year. They like to see over 10% overtime and force you to complete a time sheet even though you are salary.
Continue reading"People good, management not so mucj"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendApproves of CEOI worked at Armstrong Cable full-time
Pros
Good people to work with. Coworkers always willing to help.
Cons
Management and the dispatching.
"Technical Support Representative"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I have been working at Armstrong Cable part-time for less than a year
Pros
They really make sure your confident on the phones before sending you off on your own. A lot of training, good benefits. Great job if you have the patience to learn.
Cons
Started out part-time, pay could be much better for the work you're required to do. A lot of learning.
Continue reading- Helpful (4)
"Not for the Career-minded."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Armstrong Cable
Pros
In a town with no jobs, it is an easy one. Basically keep telling people to power cycle their routers throughout your shift. Free internet is useful.
Cons
Due to unprofessional behavior, you cant search the internet to find information necessary to do your job better. Very juvenile things happen there, like you are with middle-school perverts. If you complain to your supervisor, they say "boys will be boys." Also, if you go to the toilet, they time you. You will not be treated well there if you don't go drinking with the in crowd, or play football with them, or attend their weddings. Basically, if you want to advance within the company, you have to become part of their cultish "in-crowd." The owner is aggressively anti-liberal, and likes to send annoying emails to the entire staff telling them how to vote. There is a claim of an open door policy, that if you complain, they show you the door. Armstrong Cable rewards "irate callers." If a caller screams, rants, calls you every name in the book, they will call back and say that they were mistreated, and get something for nothing. Many employees at the call center are afraid that they will lose their jobs, and seem to have lost their dignity and hope. The turn-over rate is extremely high.
Continue reading "A++ experience working for an A++ company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Armstrong Cable full-time for more than 5 years
Pros
A Self disciplined, motivated employee will never have an issue. Excellent company, excellent job, decent pay, must enjoy working with the public, an employee's customer service skills need to be as good as technical job skills.
Cons
Working in all Weather conditions, -30 to 120 degrees, rain, thunderstorms, blizzards, high winds, employees must enjoy working outside and be able to cope with the elements
Continue reading
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