Armstrong Garden Centers Reviews | Glassdoor

Armstrong Garden Centers Reviews

Updated October 4, 2016
6 reviews

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4.0
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Michael Kunce
3 Ratings

6 Employee Reviews

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  1. "Nicest co-workers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Some of of the nicest people I've ever worked with.

    Cons

    Low pay wage for huge work load. Unrealistic expectations of customer service and daily work load.

    Advice to Management

    Offer higher wages!!! The employee's deserve it!!

    Armstrong Garden Centers Response

    Oct 24, 2016 – Director of Human Resources

    We value your feedback and appreciate you taking the time to express your opinion on your work experience with us at Armstrong. We are proud of our staff and contend that we have the best ... More


  2. "Visual Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Armstrong Garden Centers (Less than a year)

    Pros

    Great job with nice people

    Cons

    working outside or in wide open hall

    Armstrong Garden Centers Response

    Oct 24, 2016 – Director of Human Resources

    Thank you for your feedback and input. We value all of the comments made on this site and use this to make our team better. For specific comments, questions or feedback, I am certainly available ... More


  3. "Visual Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Las Vegas, NV
    Former Employee - Visual Merchandiser in Las Vegas, NV
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Armstrong Garden Centers full-time (More than 3 years)

    Pros

    A peaceful place to work. Great work environment. Work outside 60% 40% inside.

    Cons

    Get stuck at register. No team work, on your own to finish projects.

    Armstrong Garden Centers Response

    Dec 3, 2015 – Director of Human Resources

    At Armstrong Garden Centers, we pride ourselves on the best associates in retail. Each day is as diverse as the next and offers a dynamic and engaging environment for associates to learn and grow ... More


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  5. Helpful (8)

    "Overall, Armstrong Garden Center was a great experience that offered me a platform to jump start my career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Landscape Designer
    Former Employee - Landscape Designer
    No opinion of CEO

    I worked at Armstrong Garden Centers full-time

    Pros

    Overall, I loved working outdoors, and being with plants. I was a Landscape Designer and enjoyed the flexible schedule. Raises were offered with each promotion, but you definitely have to hold firm for what you feel you are worth. They're going to low-ball you initially, so you need to be able to negotiate.

    Being a Landscape Designer overall was a great experience. I was there from the inception of the LD program and saw many changes over the course of a few years. Sean Rand (LD manager) is a great person and great manager. Never do you feel micromanaged, but he is always there for you when you need him. He allows you to do your job and give your clients the best experience possible. If it weren't for Sean being the backbone of the program, I feel that it would have been a totally different experience.

    It enabled me to create a wonderful portfolio and work with some really great clients, creating beautiful designs. I was ultimately picked-up by another company where I was compensated double right off the bat and could be a true designer, not a "Salesman" with a "Designer" Title.

    Cons

    I feel that Corporate does not fully understand what a Landscape Designer does, because none of them are Landscape Designers and/or Architects. They try to put what we do for residential clients into a box. i.e. "it should only take you 6 total hours to do a 5000SF design for a client (including meeting times, measuring, drive-time, and any changes to the plan). If more time is needed you are to sell clients extra hours" I was constantly having to tell the customer onsite that I could not perform "what they paid for" for $325. The price of the program set up a false expectation that the homeowner was able to do this project on the cheap. Also, a $100 gift card is not enough to keep the customer loyal to Armstrong. Once the design is done, they have the ability to take your design and plant list to a wholesaler or box store and purchase the plants for a fraction of the cost. Because most of your living wage is commission, it is discouraging, frustrating, and happens a lot more than corporate realizes.

    During Spring it is borderline chaotic. Imagine getting 10-12 new Landscape Design clients a week and having to get their designs out in 14 days. This is pretty much steady from Feb/March - June/July, so be prepared to be working around the clock (much like a realtor). Because AGC does not provide you with a phone, you will be using your personal phone and receiving calls around the clock and at crazy times (i.e. 9PM on a Sunday). Their solution was to send an email out saying "I can be reached via email" This is not a solution. Clients want to talk to you, and some do not use email effectively. I was told at one point I could drive to one of the retail locations to use their phone. Absolutely ludicrous.

    We had 3-4 meetings a year for all Landscape Designers and were supposed to bring our thoughts/concerns/comments to the open forum. If anyone said anything that was overly negative, seemed like a complaint, or deemed inappropriate by management, they were reprimanded. I know several associates that were called back to the Corporate office to be lectured. It was unprofessional and unworthy. Don't tell your people to come with concerns and then slap them on the wrist when they do.

    Compensation. Of course, I believe that everyone feels they are making less than what they should be, but AGC is notorious for under-paying their employees. If we're going to be the Nordstrom of the plant world, then store managers, landscape designers, etc should be making more than 30-40K. We live in Southern California, not Nebraska. We charge the clients top dollar for our plants, so why are employees barely scraping by? If I was on my own and didn't have a spouse to support me there is no way I could have made it at AGC. They don't pay for your car, your phone, your computer, scanner, fax, printer, printer ink, so keep that in mind when budgeting for a career here. It's well below industry-standard, and this is evident in the turn-around of the LD program.

    Advice to Management

    On average we had about 30-40% Landscape Designers turnover per year. That says volumes. If they compensated at industry-standard and provided a living wage for SoCal I would probably still be with the company. Ultimately I was offered a position I couldn't refuse.


  6. Helpful (1)

    "Long Time Armstrong Employee"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Work with great people, great plant material, great customers. Employee owned. Good benefits (health, dental, 401k, shares in the company, paid vacation and holidays). I love that I can work outside and help people with their gardens.

    Cons

    Need to work weekends, but this can be flexible for special occasions. There is a decent amount of physical work, so you need to be prepared for that.

    Advice to Management

    Keep positive and listen to what your employees have to offer.


  7. Helpful (1)

    "Armstrong treats people well"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Newport Beach, CA
    Former Employee - Cashier in Newport Beach, CA
    Recommends
    Approves of CEO

    Pros

    They pay you a little bit over minimum wage, they care about customer service, and treat their employees pretty well.

    Cons

    Feels limited - not a whole a lot of room to move up.

    Advice to Management

    They are doing well.



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