Armstrong World Industries Reviews | Glassdoor

Armstrong World Industries Reviews

Updated July 19, 2017
127 reviews

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2.9
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Armstrong World Industries CEO Victor Grizzle
Victor Grizzle
15 Ratings

127 Employee Reviews

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Pros
Cons
  • Management has no clue how to motivate or compensate (in 5 reviews)

  • Recent upper management has run this company into the ground and allowed it to be robbed by TPG (in 7 reviews)

More Pros and Cons

  1. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grader in Beverly, WV
    Former Employee - Grader in Beverly, WV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Armstrong World Industries full-time (More than 3 years)

    Pros

    Great Pay, Good Benefits, Good Insurance

    Cons

    Lots of Overtime, Have to be able to put up with a lot of different attitudes and opinions

    Advice to Management

    None


  2. Helpful (4)

    "Ups and downs like any employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lancaster, PA
    Former Employee - Customer Service Representative in Lancaster, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Armstrong World Industries (More than 3 years)

    Pros

    I LOVED my job and most of my co-workers. The hours were great.

    Cons

    Management is top heavy and there is a toxic atmosphere.

    Advice to Management

    Stop promoting unqualified people to manage teams. Encourage genuine feedback and then actually listen to it. Also pay better. It's well known Armstrong is below average regarding salaries.

  3. "Senior Consultant/Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant/Project Manager in Lancaster, PA
    Former Employee - Senior Consultant/Project Manager in Lancaster, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Armstrong World Industries (Less than a year)

    Pros

    Receptive to new ideas and focused on eliminating status quo within the department leadership and business processes to ensure continued growth and competitive advantage.

    Cons

    Use of accronyms to describe meetings which impacts understanding during conversations with other departments and leadership team members not familiar with the term.

    Advice to Management

    Continue focus on Change Management as a way to instill drive toward quality production and asset integrity throughout the organization and critical suppliers.


  4. "Leadership Needs to Communicate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Lancaster, PA
    Former Employee - Marketing in Lancaster, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Armstrong World Industries full-time (More than a year)

    Pros

    Employment and a nice salary in little old Lancaster, Smankaster, PA.

    Cons

    Everyone knows the salaries of some of folks who have been here for a while, and it's quite maddening. This is very discouraging to other employees, who have also been here for a bit, but not in the "pre-retirement" category. There is a wonderful leadership team, but, at the moment (since the company split), they are silent, and creating a very stressful, and questionable climate for employees. As a result, many employees are searching for other employment opportunities.

    Advice to Management

    Please communicate. It's now about what the shareholders want, but, for the love of God, don't let employees in the dark. Your lack of communication is upsetting many employees.


  5. Helpful (4)

    "Sexism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advanced Fab I in Saint Helens, OR
    Former Employee - Advanced Fab I in Saint Helens, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Armstrong has good core values and provides great benefits. Paints a pretty picture.

    Cons

    Women out on the work floor are still treated as inferior and grossly disrespected.

    Advice to Management

    The corrupt without much core values are now in charge. Management is modeling disrespectful inappropriate behavior which has now set the standard of what is grossly now accepted.


  6. Helpful (2)

    "Exhausting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Final Inspector in West Plains, MO
    Current Employee - Final Inspector in West Plains, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Armstrong World Industries full-time (More than 3 years)

    Pros

    Weekends off, Holiday Pay, Highest paying job in the area that doesn't require much education, decent Benefits.

    Cons

    Mandatory over time, drafting, Graveyard shift, physically exhausting as there are often too many workers missing so you're expected to work harder to keep up with production.

    Advice to Management

    Raise the minimum amount of workers required for production requirements


  7. "Feeding Machine"

    StarStarStarStarStar
    Current Employee - Feeding Machine in Vicksburg, MS
    Current Employee - Feeding Machine in Vicksburg, MS

    I have been working at Armstrong World Industries part-time (More than 10 years)

    Pros

    Its close to my home and the evening shift is awesome for me because I have my daughter seven days own and 7 days off and i am painter in the day time

    Cons

    I have a Painting Business that is growing

  8. Helpful (4)

    "Corporate values fail to reach the Plant level- Pensacola plant will be closing soon."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Supervisor in Pensacola, FL
    Former Employee - Production Supervisor in Pensacola, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Armstrong World Industries full-time (More than a year)

    Pros

    Good Corporate values, long time company, large part of ceiling tile market.

    Cons

    Plant management could be a case study in bad leadership and leadership failure. If you are on the golf team you can do no wrong. Management goes with whatever good idea they have at the time which is normal at the expense of everyone else. The plant has failed to innovate in the past 3 years, Corporate is looking for lower cost production. The failure to innovate has left Pensacola plant with few options and has set the stage for the plant to “bleed to death”. I give it 5 year or less till the plant shuts down.
    If you like a lack of respect by management and love to hate your job, then Armstrong Pensacola is for you!

    Advice to Management

    Leadership is not a speech. You must inspire the people that work for you, be consistent. Stating because I’m your boss will not motivate your people. Work on your communication. Ensure you are clear about you expectations. Stop trying to feed you ego and Lead. Have some humility.


  9. Helpful (1)

    "MarCom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lancaster, PA
    Former Employee - Anonymous Employee in Lancaster, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Armstrong World Industries (More than 5 years)

    Pros

    Pays above average for the geographic area, in the mid-range of competitive companies

    Cons

    Constant churning of employees, multiple reorgs and divestitures, location is a backwater, outside hires do not assimilate well

    Advice to Management

    Sharpen business strategy, invest in R&D, refocus product lines, get serious about green products, provide an ethical and supportive work environment


  10. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lancaster, PA
    Former Employee - Customer Service Representative in Lancaster, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Armstrong World Industries full-time (More than 3 years)

    Pros

    Fun crew friendly environment it's like working with a family , lots to learning with room for advancing into the next step in your desired field

    Cons

    Clocking in and out as far as time clocks , sometimes the job is the same over and over unless you are looking to advance


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