Armstrong World Industries Reviews | Glassdoor

Armstrong World Industries Reviews

Updated February 8, 2017
13 reviews

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Armstrong World Industries CEO Victor Grizzle
Victor Grizzle
1 Rating

13 Employee Reviews

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Pros
Cons
  • Upper management has no clear direction (in 5 reviews)

  • No recognition environment upper management (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "it"s a lousy place to work"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Armstrong World Industries full-time

    Pros

    filthy under paid poorly run

    Cons

    poorly run, filthy, bad management

    Advice to Management

    drop dead


  2. Helpful (3)

    "Corporate values fail to reach the Plant level- Pensacola plant will be closing soon."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Supervisor in Pensacola, FL
    Former Employee - Production Supervisor in Pensacola, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Armstrong World Industries full-time (More than a year)

    Pros

    Good Corporate values, long time company, large part of ceiling tile market.

    Cons

    Plant management could be a case study in bad leadership and leadership failure. If you are on the golf team you can do no wrong. Management goes with whatever good idea they have at the time which is normal at the expense of everyone else. The plant has failed to innovate in the past 3 years, Corporate is looking for lower cost production. The failure to innovate has left Pensacola plant with few options and has set the stage for the plant to “bleed to death”. I give it 5 year or less till the plant shuts down.
    If you like a lack of respect by management and love to hate your job, then Armstrong Pensacola is for you!

    Advice to Management

    Leadership is not a speech. You must inspire the people that work for you, be consistent. Stating because I’m your boss will not motivate your people. Work on your communication. Ensure you are clear about you expectations. Stop trying to feed you ego and Lead. Have some humility.


  3. Helpful (1)

    "MarCom"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lancaster, PA
    Former Employee - Anonymous Employee in Lancaster, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Armstrong World Industries (More than 5 years)

    Pros

    Pays above average for the geographic area, in the mid-range of competitive companies

    Cons

    Constant churning of employees, multiple reorgs and divestitures, location is a backwater, outside hires do not assimilate well

    Advice to Management

    Sharpen business strategy, invest in R&D, refocus product lines, get serious about green products, provide an ethical and supportive work environment


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  5. Helpful (3)

    "Incompetent leadership...death by a 000 cuts!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Manager in Detroit, MI
    Current Employee - Territory Sales Manager in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Armstrong World Industries full-time (More than 5 years)

    Pros

    Some really nice people working hard to earn a living and support each other. However leadership hasn't grasped that you cannot continue to survive as a commodity distributor business with 19th century marketing!

    Cons

    Splitting flooring & ceilings will only expose what poor shape this business is really in. You can't call yourself a successful "global" company when the European and Asian business are a mess and being propped up by NA.
    Senior leadership are a "network" of idiots, driving numbers and giving lip service to cultural values! Leaders in this company do the sound bites but have nothing between their ears that suggests they actually have a clue how to run a business. I fear complete meltdown once Rockwool establish a real presence in NA.
    Management will only groom yes men, so when you surround yourself with yes men the writing is on the wall (shame you don't do walls, there might be profit in it).

    Advice to Management

    As many have already said, this is a great company destroyed by senior executives who are out of their depth. When are companies going to realise that the GE style of leadership works only at GE. Armstrongs culture or product is NOT GE so why focus on decks and numbers when trends are clearly showing you are killing the business by your consistent cost cutting initiatives. You've probably already completed the 1000th cut and will soon bleed out. RIP


  6. Helpful (3)

    "Good Company, Terrible Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Lancaster, PA
    Former Employee - Project Coordinator in Lancaster, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Armstrong World Industries full-time (More than a year)

    Pros

    The company as a whole is impressive, always work to do, fast paced environment, good employees to work with. Happy hours are a plus.

    Cons

    Management oversees, but does not help.
    Little to no training in the Architectural Specialties department.
    Gives no verbal or written warnings prior to termination.

    Advice to Management

    Treat your employees with respect. Help them if they ask. Give them feedback, both positive and negative. Provide more training.


  7. Helpful (2)

    "HR Manager"

    Star Star Star Star Star
    Former Employee - Human Resources Manager in Prattville, AL
    Former Employee - Human Resources Manager in Prattville, AL

    I worked at Armstrong World Industries full-time (Less than a year)

    Pros

    Years of experience and manufacturing.

    Cons

    Company splitting into two separate companies.

    Advice to Management

    Golden rule


  8. Helpful (2)

    "communication breakdown"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Elwood, IL
    Current Employee - Anonymous Employee in Elwood, IL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Armstrong World Industries (More than a year)

    Pros

    pays well if you want to work 7 days week, 12hrs a day

    Cons

    shell of its former self, lack of direction, dirty, hot, lack of communication, needs to get up with the current times, building and equipment falling apart.

    Advice to Management

    there is no management there


  9. Helpful (5)

    "Upper Management is Clueless"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Lancaster, PA
    Former Employee - Manager in Lancaster, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Paying upper level management big bonuses for not achieving their goals

    Cons

    Upper management only understands financial engineering. They know how to cut costs, but they do not know how to grow revenue. During my tenure, the company only reduced their costs to make their EBITDA goals. They did not know how to create new products or grow new sources of revenue. Hence, company is in a vicious cycle to expense reduction with no revenue growth.

    Advice to Management

    Grow revenue and stop paying yourself bonuses in the millions without achieving revenue goals. You are more interested in retention bonus than improving the company. Stop wasting money on new branding and colors or factories in Russia that have no chance of returning their investment.


  10. Helpful (5)

    "Management Has to many heads! No room for growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Helens, OR
    Former Employee - Anonymous Employee in Saint Helens, OR
    Doesn't Recommend
    Negative Outlook

    I worked at Armstrong World Industries full-time (More than 8 years)

    Pros

    Decent Pay, but health care takes its share. Production Crews are great people.

    Cons

    Management has almost no idea what to do. While I worked there I had six different people give me orders and didn't comprehend how to talk with each other first. Management really drags their feet. No one wants to make a decision, because decisions can cost you. So nothing really gets done. Morale is the lowest I have EVER seen anywhere. It wasn't too bad before the previous plant manager left. Everyone is on the chopping block except for the real problem management. Most of managements fault essentially leads back to the plant managers inability to lead. HR is the worst giving out reprimands with very questionable policies. Also the policies can change at a moments notice to side with management. I witnessed this myself on several occasions. Peers would print out the policies, then when meeting with management suddenly they wouldn't have the "Updated Policies". Growth here is completely reliant on word of mouth and not no qualifications. I know someone who has a degree in management has worked in almost every position for over 15 years and can't even get an interview for a management role all because the interviewing manager doesn't like him. When you work here you will notice signs everywhere that promote ethical behavior, candor, values. Management doesn't follow these leads. I met on great team manager while working here and am happy to report he got a better job, so now management has no redeeming value.

    Advice to Management

    You have driven this plant into the ground. I fear working only two day weeks is a precursor to closing said plant, but go ahead and grow management to an ungodly level. Hire all the engineers you want. Gotta spread out no work to as many as possible.


  11. Helpful (3)

    "Armstrong world ins"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrical Maintenance in Marietta, PA
    Current Employee - Electrical Maintenance in Marietta, PA
    Doesn't Recommend
    Positive Outlook

    Pros

    Compensation is above average . That's all that I can say. They do offer insurance. Very profitable business should be around for a long time.

    Cons

    Benefits are less than par. Expensive insurance . High deductible on insurance Negative culture. Zero tolerance safety policy . One mistake your fired! Locked their employees out for six months in 2011 in order to eliminate pension and health care choice and to force 12 hour shifts reducing overtime. Only pay 8 hours for hoildays when your force to work 12 so you loose hours on hoildays. Frequently they remove Sunday to save money at the expense of the employees

    Advice to Management

    Be more positive, coach employees not fire them for first offense. I will say it again BE MORE POSITIVE



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