Armstrong World Industries Reviews | Glassdoor

Armstrong World Industries Reviews

24 reviews

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Armstrong World Industries CEO Victor Grizzle
Victor Grizzle
2 Ratings

24 Employee Reviews

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Pros
  • Great Benefits and very good work environment (in 8 reviews)

  • good work environment overall as of now (in 5 reviews)

Cons
  • Management has no clue how to motivate or compensate (in 5 reviews)

  • Recent upper management has run this company into the ground and allowed it to be robbed by TPG (in 7 reviews)

More Pros and Cons

  1. "Leadership Needs to Communicate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Lancaster, PA
    Former Employee - Marketing in Lancaster, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Armstrong World Industries full-time (More than a year)

    Pros

    Employment and a nice salary in little old Lancaster, Smankaster, PA.

    Cons

    Everyone knows the salaries of some of folks who have been here for a while, and it's quite maddening. This is very discouraging to other employees, who have also been here for a bit, but not in the "pre-retirement" category. There is a wonderful leadership team, but, at the moment (since the company split), they are silent, and creating a very stressful, and questionable climate for employees. As a result, many employees are searching for other employment opportunities.

    Advice to Management

    Please communicate. It's now about what the shareholders want, but, for the love of God, don't let employees in the dark. Your lack of communication is upsetting many employees.


  2. Helpful (2)

    "Company is losing its identity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Armstrong World Industries full-time (More than 10 years)

    Pros

    There are some very good people to work with...not management however!

    Cons

    Management knows all and does not listen to people they hire to do their jobs.

    Advice to Management

    Listen to people that know their jobs. You are not always the smartest person in the room

  3. Helpful (4)

    "Sexism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advanced Fab I in Saint Helens, OR
    Former Employee - Advanced Fab I in Saint Helens, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Armstrong has good core values and provides great benefits. Paints a pretty picture.

    Cons

    Women out on the work floor are still treated as inferior and grossly disrespected.

    Advice to Management

    The corrupt without much core values are now in charge. Management is modeling disrespectful inappropriate behavior which has now set the standard of what is grossly now accepted.


  4. Helpful (2)

    "Exhausting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Final Inspector in West Plains, MO
    Current Employee - Final Inspector in West Plains, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Armstrong World Industries full-time (More than 3 years)

    Pros

    Weekends off, Holiday Pay, Highest paying job in the area that doesn't require much education, decent Benefits.

    Cons

    Mandatory over time, drafting, Graveyard shift, physically exhausting as there are often too many workers missing so you're expected to work harder to keep up with production.

    Advice to Management

    Raise the minimum amount of workers required for production requirements


  5. "Senior Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Strong performers at plant level

    Cons

    Poor leadership at the Senior VP level

    Advice to Management

    Coach more


  6. Helpful (9)

    "Deceptive Company with Very Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Lancaster, PA
    Former Employee - Inside Sales in Lancaster, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great training programs, decent compensation, good campus with cafeteria, gym, trails, frisbee gold etc.

    There are a decent amount of young people and older professionals alike. Global company with opportunities for relocation.

    Cons

    Unqualified, unintelligent, inexperienced, and very inappropriate management. The company is "loyal" to its employees by keeping employees and promoting from within but they often seem to promote length rather than competence.

    This lead to one of the Sales Managers having never worked in a sales capacity and not even being fluent in english. She spoke the language at the level of a 5 year old.

    The company also deceived many hourly employees into thinking they were paid by a salary basis in order to get out of paying overtime through ignorant employees. I probably averaged 45 hours a week in work and some travel weeks were 50+ but was never paid overtime.

    Do not work here as a young professional and be careful joining the Flooring side of the company as it may go out of business soon.


  7. Helpful (3)

    "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Engineer in Pensacola, FL
    Current Employee - Staff Engineer in Pensacola, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They allow for personal time off - I had some family issues going on and they were very accomodating

    Cons

    Do not like change - Management team is not technical and do not spend time on the floor. Leadership team is a closed loop entity.

    Advice to Management

    Get to know your people - here from the floor not only from the managers

  8. Helpful (4)

    "Not the company it used to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lancaster, PA
    Current Employee - Anonymous Employee in Lancaster, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Armstrong World Industries (Less than a year)

    Pros

    Fancy corporate campus. Nice cafeteria.

    Cons

    Recent upper management has run this company into the ground and allowed it to be robbed by TPG. Armstrong used to be the place to work and raise your family by but the way thing are heading the new "Armstrong Flooring" will be sold or out of business within the decade. Management blames employees for company not making money yet all upper management are college pals ready to take what they can get and run.

    Advice to Management

    Listen to and respect your employees, it will repay itself.


  9. Helpful (2)

    "Currently Crazy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lancaster, PA
    Current Employee - Anonymous Employee in Lancaster, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Armstrong World Industries full-time (More than 10 years)

    Pros

    Great name brand and strong market position for products. Company has been around for a long time, and is well-established leader in the industry. Pay and benefits are at or above average for company size.

    Cons

    Values used to mean a lot, but politics and managing up have completely taken over the culture. Crazy times currently as the company is splitting into two separate companies - ceilings and flooring. Both "new" companies will be ripe for a takeover - either by competition or private equity. It's crazy right now with the amount of change and uncertainty going on. If you're someone who likes to shake things up and can stand chaos, then you won't mind. If you're a little more structured and like to know what you're doing, then I would avoid for the next six months to a year.

    Advice to Management

    Invite the truth from everyone in your organization. Make realistic plans and don't bet everything on a long-shot working perfectly.


  10. Helpful (2)

    "Limited Advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lancaster, PA
    Former Employee - Anonymous Employee in Lancaster, PA
    Doesn't Recommend
    Approves of CEO

    I worked at Armstrong World Industries full-time (More than 10 years)

    Pros

    The company benefits are comparable to other companies in the region. They are generally flexible with your work schedule as well if your role allows for it. Obviously a Customer Service role is a bit more demanding because of the necessity to be on the phone for customers. The corporate campus is beautiful and provides walking trails and disc golf and an onsite gym (extra fee) to stay healthy. Safety is at the forefront for their employees and anyone coming onsite -- they do not take chances. CEO, although he has had to make tough decisions, I believe is ethical and reasonable. IT department is a well oiled machine. Shared Services group is very helpful in answering employees' questions.

    Cons

    Although the company has a Women's Initiative Network, top management is filled with a less than diverse executive office suite. There are so many politics at work and that's what makes the company a difficult environment to work in. The HR department could use an overhaul. The company had a mentoring program at one time that was formal in nature, but was discontinued a long time ago. Many talented, knowledgeable people ended up being pigeon-holed into job positions. I have seen longtime employees take more than 20 years to get from an entry level position to a supervisor position. Typically what ends up happening is talented, knowledgeable employees are called by headhunters to leave Armstrong for a better career path. Problematic employees tend to move around the company oddly enough.

    Advice to Management

    Develop your mentoring program and career path for employees. Clean up your HR department.


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