Armstrong World Industries Reviews | Glassdoor

Armstrong World Industries Reviews

Updated May 21, 2017
124 reviews

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124 Employee Reviews

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Pros
Cons
  • Management has no clue how to motivate or compensate (in 5 reviews)

  • Recent upper management has run this company into the ground and allowed it to be robbed by TPG (in 7 reviews)

More Pros and Cons

  1. Helpful (3)

    "Incompetent leadership...death by a 000 cuts!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Manager in Detroit, MI
    Current Employee - Territory Sales Manager in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Armstrong World Industries full-time (More than 5 years)

    Pros

    Some really nice people working hard to earn a living and support each other. However leadership hasn't grasped that you cannot continue to survive as a commodity distributor business with 19th century marketing!

    Cons

    Splitting flooring & ceilings will only expose what poor shape this business is really in. You can't call yourself a successful "global" company when the European and Asian business are a mess and being propped up by NA.
    Senior leadership are a "network" of idiots, driving numbers and giving lip service to cultural values! Leaders in this company do the sound bites but have nothing between their ears that suggests they actually have a clue how to run a business. I fear complete meltdown once Rockwool establish a real presence in NA.
    Management will only groom yes men, so when you surround yourself with yes men the writing is on the wall (shame you don't do walls, there might be profit in it).

    Advice to Management

    As many have already said, this is a great company destroyed by senior executives who are out of their depth. When are companies going to realise that the GE style of leadership works only at GE. Armstrongs culture or product is NOT GE so why focus on decks and numbers when trends are clearly showing you are killing the business by your consistent cost cutting initiatives. You've probably already completed the 1000th cut and will soon bleed out. RIP


  2. Helpful (3)

    "Good Company, Terrible Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Lancaster, PA
    Former Employee - Project Coordinator in Lancaster, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Armstrong World Industries full-time (More than a year)

    Pros

    The company as a whole is impressive, always work to do, fast paced environment, good employees to work with. Happy hours are a plus.

    Cons

    Management oversees, but does not help.
    Little to no training in the Architectural Specialties department.
    Gives no verbal or written warnings prior to termination.

    Advice to Management

    Treat your employees with respect. Help them if they ask. Give them feedback, both positive and negative. Provide more training.

  3. Helpful (2)

    "HR Manager"

    Star Star Star Star Star
    Former Employee - Human Resources Manager in Prattville, AL
    Former Employee - Human Resources Manager in Prattville, AL

    I worked at Armstrong World Industries full-time (Less than a year)

    Pros

    Years of experience and manufacturing.

    Cons

    Company splitting into two separate companies.

    Advice to Management

    Golden rule


  4. Helpful (1)

    "Great Pay, Lots of Hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grader in Beverly, WV
    Former Employee - Grader in Beverly, WV
    Neutral Outlook
    No opinion of CEO

    I worked at Armstrong World Industries full-time (More than a year)

    Pros

    The pay is great. One of the best in the area. Nearly unlimited opportunities for over time. The job is actually pretty cool.

    Cons

    The overtime was mandatory (they've since rectified the situation to a much more tolerable over time alternative). But the people are still vultures. Get ready for high school and rumors and nastiness all over again. But, honestly, the management is what's wrong with the company.

    Advice to Management

    Really need to make sure your employees can do the job correctly. Don't listen to just the loudest complainer and assume the person being bad mouthed isn't doing their job. Do YOUR job and use your eyes and write up the ones not working properly. Everyone should be held to the same standards but that's not what's happening here.


  5. Helpful (2)

    "Don't reward loyalty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Segment Manager in Dallas, TX
    Former Employee - Segment Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Armstrong World Industries full-time (More than 5 years)

    Pros

    Big company. Great benefits. Company car, laptop, printer, credit card, gas card. Flexible schedule, pretty good pay.

    Cons

    Top heavy. Too many managers and too much red tape to get anything accomplished. Field reps are not empowered and company is run from inside out. Field reps ideas and needs fall on deaf ears. They fail to pay their loyal long standing employees average to above average for their positions. Other manufacturers trust Armstrong's training but know they can recruit because of the lack of salary they pay. So many conference calls, fire drills and scorecards!

    Advice to Management

    Empower your sales people to actually sell. Pay your loyal employees more so you can keep good people instead of bringing in new people and re-training. Stop looking at your spreadsheet and listen to the people in each region as to what they need. The channels are not working. No one knows what is going on in each and no one is working together for a common goal. Pay commissions.


  6. Helpful (2)

    "Marketing Communications"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Lancaster, PA
    Former Employee - Project Manager in Lancaster, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I actually worked at Armstrong for 28 years, moving from administrative position into Marketing and Management. It truly was a great company to work for. Good compensation and great benefits.

    Cons

    Not just Armstrong but the corporate environment across the board has evolved (in somewhat of a negative way) over the years. What once was a very employee-focused company with tangible access to leadership to voice concerns is no longer.


  7. Helpful (3)

    "good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Technician in Macon, GA
    Current Employee - Maintenance Technician in Macon, GA
    Recommends
    Neutral Outlook

    I have been working at Armstrong World Industries full-time (More than 8 years)

    Pros

    good place to work. the people are amazing. we know that we are part of a team, this helps a lot. Sometimes we all take break together and talk about our feelings

    Cons

    its too hot in the plant. we have to have lots of coolers around just to cool us down in the summer, the winters are much better but even then its still too hot

    Advice to Management

    I wish management would come around more often and listen to what is going on in the real world of workers. I do believe that the management team would lean more if they would listen

  8. Helpful (3)

    "Life at Armstrong"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Attendant in South Gate, CA
    Former Employee - Production Attendant in South Gate, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Armstrong World Industries (Less than a year)

    Pros

    Pay and benefits other than that its a good job with room for advancement.

    Cons

    Rules vary for each line. Lunch and 2 breaks. Though stressful at times and alot to learn

    Advice to Management

    None... Whats the point of advice if there not reading it.


  9. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Armstrong World Industries full-time (More than 5 years)

    Pros

    Great benefits for sale individuals (ie car, cell phone, bi-annual bonus, etc.)

    Cons

    They struggle with fair market compensation. Most of the sales people are making average or below the average salary.

    Advice to Management

    Management needs to focus on hiring the right people for each unique territory. Also, reassess compensation.


  10. Helpful (1)

    "archictural flooring representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent product line and good name in the marketplace.

    Cons

    Too much travel due to a large / customer base.


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