Army and Air Force Exchange Reviews | Glassdoor

Army and Air Force Exchange Reviews

Updated February 27, 2017
513 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Approve of CEO
Army and Air Force Exchange CEO & Director Thomas C. Shull
Thomas C. Shull
156 Ratings

513 Employee Reviews

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Pros
  • they have good benefits nice people (in 31 reviews)

  • It was a great company to work for with great benefits (in 28 reviews)

Cons
  • Low pay, Physically demanding work (in 29 reviews)

  • Cutting too many part and full time jobs for intermittent (in 25 reviews)

More Pros and Cons

  1. "Good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Selfridge Angb, MI
    Former Employee - Administrative Assistant in Selfridge Angb, MI

    I worked at Army and Air Force Exchange part-time (More than 3 years)

    Pros

    Friendly coworkers. Learn multiple areas.

    Cons

    Some customers are mean and demanding

    Advice to Management

    Contribute


  2. "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookkeeper in Pembroke, GA
    Current Employee - Bookkeeper in Pembroke, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Army and Air Force Exchange full-time (Less than a year)

    Pros

    Great opportunities, great service opportunity. Serving our Country, Service Members, Family Members and US Citizens. It's challenging, you can learn so much from the unbelievable Military and Civilians leaders, so knowledgeable and sharing.

    Cons

    No real cons, unless you have problem dealing with deadlines, some that are quick turn around,etc. schooling is available to increase your knowledge and skills


  3. "Nice Part-time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Fort Sill, OK
    Former Employee - Cashier in Fort Sill, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Army and Air Force Exchange part-time (Less than a year)

    Pros

    Hours were good, co-workers were cooperative and helpful

    Cons

    Pay was not enough for a sole provider of a family to live on


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Short title"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Army and Air Force Exchange part-time

    Pros

    Competitive pay, flexible hours, fast paced environment that helps the shifts to pass quickly.

    Cons

    Inconsistent training. Some coworkers would be trained really well, and then others would be certified by supervisors who cut corners. High employee turnover.


  6. Helpful (1)

    "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Army and Air Force Exchange full-time

    Pros

    Union based; government discount perks

    Cons

    Pay; hard to advance; management

    Advice to Management

    Favoritism shows within this company. It's about who you know, and not what you know.


  7. Helpful (1)

    "Visual Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Army and Air Force Exchange full-time (More than a year)

    Pros

    Wonderful variety of customer, Internal hiring is abundant

    Cons

    Management lack respect and maintain force to get jobs done, Under trained staff, Scarce amount of training.


  8. Helpful (1)

    "alright"

    Star Star Star Star Star
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Army and Air Force Exchange part-time

    Pros

    you get to work independently with little supervision

    Cons

    can be hard to get supervisor or manager's help sometimes


  9. Helpful (1)

    "Proud to Support the Military"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Dallas, TX
    Former Employee - Program Manager in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Army and Air Force Exchange full-time (More than 3 years)

    Pros

    Very professional and supportive management and a great sense of camaraderie with peers .

    Cons

    The grind. Heavy workload, responsibility and limited resources. No foreseeable opportunities for advancement, especially when the drawdown was happening. May change as we build up our military again.

    Advice to Management

    Can you come to my current company?! You were great!


  10. Helpful (1)

    "Sales Area Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Area Sales Manager in El Segundo, CA
    Former Employee - Senior Area Sales Manager in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Army and Air Force Exchange (More than 5 years)

    Pros

    Training and leadership, equipment upgrades

    Cons

    Limited financial and Benefits work environment

    Advice to Management

    Limited growth opportunities and financial awards


  11. "Military Style Leadership- Worked at Starbucks and Burger King"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service in Schofield Barracks, HI
    Former Employee - Food Service in Schofield Barracks, HI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Army and Air Force Exchange full-time (More than a year)

    Pros

    -Convenient to living on base
    -Decent pay
    -Flexible with schedule

    Cons

    -Supervisors overworked and too strict
    -More rules than the same companies off base, not AAFES owned

    Advice to Management

    Relax a little



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