Army and Air Force Exchange Reviews | Glassdoor

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Army and Air Force Exchange Reviews

Updated January 14, 2018
149 reviews

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4.0
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Army and Air Force Exchange CEO & Director Thomas C. Shull
Thomas C. Shull
54 Ratings

149 Employee Reviews

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Pros
  • They made holidays fun, good benefits if you were full time (in 33 reviews)

  • Worldwide Retail organization with opportunities to work all over the world and great benefits (in 32 reviews)

Cons
  • Low pay for the amount of work done (in 37 reviews)

  • Full Time positions are not readily available (in 32 reviews)

More Pros and Cons

  1. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Army and Air Force Exchange part-time

    Pros

    Wonderful perks to military facilities, great management

    Cons

    Co-workers tend to be lazy, irresponsible and poor judgement

    Advice to Management

    Hire better reliable employees, make shifts all learn to work and understand other shifts


  2. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Army and Air Force Exchange part-time

    Pros

    Supervisors and co-works there are nice to you

    Cons

    15 minutes break time to eat

  3. "Customer contact assistant"

    StarStarStarStarStar
    Current Employee - Customer Service Associate in Dallas, TX
    Current Employee - Customer Service Associate in Dallas, TX

    I have been working at Army and Air Force Exchange part-time (Less than a year)

    Pros

    Good job to work at

    Cons

    Not consistent with the schedules


  4. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Army and Air Force Exchange part-time

    Pros

    good pay
    great coworkers
    access to base facilities
    good benefits

    Cons

    management can be disorganized
    a lot of people quit and also call in sick
    usually under staffed


  5. Helpful (1)

    "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Army and Air Force Exchange full-time

    Pros

    Great benefits, great work environment, and a meaningful mission

    Cons

    Middle-low compensation ranges in general

    Advice to Management

    More competitive salary ranges would improve ability to retain the most competent and competitive employees.


  6. "Attorney"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Army and Air Force Exchange full-time

    Pros

    Retail organization providing goods and services to military members, their families, and retirees.

    Cons

    Barriers to advancement. Departments are siloed making cross-training difficult.

    Advice to Management

    More career development.


  7. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service Worker in Fort Huachuca, AZ
    Former Employee - Food Service Worker in Fort Huachuca, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Army and Air Force Exchange part-time

    Pros

    Lots of benefits, good pay

    Cons

    under trained management, it kinda sucked

    Advice to Management

    Learn how to do the job

  8. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Army and Air Force Exchange full-time

    Pros

    Opportunity to grow and advance!!

    Cons

    Lack of teamwork, favoritism, need more structured training.

    Advice to Management

    Support your employees


  9. "Good job with lots .."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Army and Air Force Exchange part-time

    Pros

    Helping the military families , discounts

    Cons

    pay is low, can be stressful

    Advice to Management

    my manager was the best , but the GM could of had better appreciation for his workers . Get to know your employees make them feel wanted


  10. "Aafes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Loss Prevention in Tacoma, WA
    Former Contractor - Loss Prevention in Tacoma, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Army and Air Force Exchange as a contractor (More than a year)

    Pros

    No state taxes taken out
    Military family
    In base benefits

    Cons

    Not competitive pay
    Limited jobs

    Advice to Management

    Provide room for promotion


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