Army and Air Force Exchange Reviews | Glassdoor

Army and Air Force Exchange Reviews

Updated May 24, 2017
546 reviews

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Full-time Part-time

546 Employee Reviews

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Pros
  • They made holidays fun, good benefits if you were full time (in 34 reviews)

  • It was a great company to work for with great benefits (in 28 reviews)

Cons
  • Low pay, Physically demanding work (in 32 reviews)

  • At the time I was working for AAFES it was hard to find any full time positions unless it was in management (in 26 reviews)

More Pros and Cons

  1. Helpful (1)

    "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Spvy Store Assistant in Phoenix, AZ
    Current Employee - Spvy Store Assistant in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Army and Air Force Exchange full-time (More than 3 years)

    Pros

    Excellent benefits, shift differential, it's a federal government job

    Cons

    No one including bad employees leaves, they always are reducing the amount of employees but expect you to continue the same level of service

    Advice to Management

    Quit reducing staff, it's hurting the employees.


  2. Helpful (1)

    "Very political"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Dallas, TX
    Current Employee - Business Analyst in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Army and Air Force Exchange full-time (More than 8 years)

    Pros

    Pension plan and allows flex scheduling and all government holidays off and support for the military. Offers 401k and van pool for those who live far away.

    Cons

    Company culture is dated and lot's of micromanagement and medical benefits are expensive and premiums are high. Takes long to move up.

    Advice to Management

    Stop micromanagement and majoring on minors and trust associates.


  3. Helpful (1)

    "Not for a serious career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Drum, NY
    Former Employee - Anonymous Employee in Fort Drum, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Army and Air Force Exchange part-time

    Pros

    - Nice co-workers and immediate supervisors
    - They relocate your job when your sponsor receives orders to relocate

    Cons

    - Atrocious pay
    - No bonuses of extras
    - Your hours get cut down whenever the store doesn't perform what the headquarters expect. which makes your income go down, making employees discontent and insecure.

    Advice to Management

    Treat your workforce better. Pay better salaries and benefits so they will stay.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Can't complain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in El Paso, TX
    Former Employee - Administrative Assistant in El Paso, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Army and Air Force Exchange part-time (More than a year)

    Pros

    Great coworkers, good hours (7-3 shift), overall good management. They made holidays fun, good benefits if you were full time. Even part time had good vacation days.

    Cons

    Most of the customers you interact with in the office is because they're already mad about something and they're looking for a manager, but seriously that's about it.

    Advice to Management

    Don't double up jobs on assistants if someone else isn't doing theirs. (This only happened like once, but still)


  6. "Good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Selfridge Angb, MI
    Former Employee - Administrative Assistant in Selfridge Angb, MI

    I worked at Army and Air Force Exchange part-time (More than 3 years)

    Pros

    Friendly coworkers. Learn multiple areas.

    Cons

    Some customers are mean and demanding

    Advice to Management

    Contribute


  7. "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookkeeper in Pembroke, GA
    Current Employee - Bookkeeper in Pembroke, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Army and Air Force Exchange full-time (Less than a year)

    Pros

    Great opportunities, great service opportunity. Serving our Country, Service Members, Family Members and US Citizens. It's challenging, you can learn so much from the unbelievable Military and Civilians leaders, so knowledgeable and sharing.

    Cons

    No real cons, unless you have problem dealing with deadlines, some that are quick turn around,etc. schooling is available to increase your knowledge and skills


  8. "Nice Part-time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Fort Sill, OK
    Former Employee - Cashier in Fort Sill, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Army and Air Force Exchange part-time (Less than a year)

    Pros

    Hours were good, co-workers were cooperative and helpful

    Cons

    Pay was not enough for a sole provider of a family to live on


  9. Helpful (1)

    "Proud to Support the Military"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Dallas, TX
    Former Employee - Program Manager in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Army and Air Force Exchange full-time (More than 3 years)

    Pros

    Very professional and supportive management and a great sense of camaraderie with peers .

    Cons

    The grind. Heavy workload, responsibility and limited resources. No foreseeable opportunities for advancement, especially when the drawdown was happening. May change as we build up our military again.

    Advice to Management

    Can you come to my current company?! You were great!


  10. Helpful (1)

    "Sales Area Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Area Sales Manager in El Segundo, CA
    Former Employee - Senior Area Sales Manager in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Army and Air Force Exchange (More than 5 years)

    Pros

    Training and leadership, equipment upgrades

    Cons

    Limited financial and Benefits work environment

    Advice to Management

    Limited growth opportunities and financial awards


  11. "Military Style Leadership- Worked at Starbucks and Burger King"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service in Schofield Barracks, HI
    Former Employee - Food Service in Schofield Barracks, HI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Army and Air Force Exchange full-time (More than a year)

    Pros

    -Convenient to living on base
    -Decent pay
    -Flexible with schedule

    Cons

    -Supervisors overworked and too strict
    -More rules than the same companies off base, not AAFES owned

    Advice to Management

    Relax a little


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