Arnold Reviews | Glassdoor

Arnold Reviews

Updated February 26, 2019
166 reviews

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2.6
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Kiran Smith
2 Ratings

Employee Reviews

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Pros
  • "Great people, awesome resume builder and you'll learn a lot" (in 20 reviews)

  • "More value on work-life balance than other agencies" (in 6 reviews)

Cons
  • "There really is no work/life balance in advertising" (in 6 reviews)

  • "They also can't win new business to save their lives" (in 4 reviews)

More Pros and Cons

  1. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Arnold full-time

    Pros

    People, Office, Work Ethic, Clients

    Cons

    Work/life balance, red tape, senior leadership.


  2. "Getting Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arnold full-time (More than a year)

    Pros

    Arnold has done a great job over the past year of diversifying their leadership positions. Arnold went through a tough year in 2017, but since then, the work has been more fun and we are winning clients again.

    Cons

    Despite the client base growing again, there have been minimal new hires or promotions within the company. They say they want to make more money to be able to do those things, but hire freelancers constantly which makes the employee turnaround even more turbulent.

    Advice to Management

    When you win new clients, start hiring and promoting to incentivize people more.

  3. "Toxic Competitive Environment, Good Cereal Selection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in Boston, MA
    Former Employee - Creative in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Arnold full-time

    Pros

    -It's a legacy name. It still has that going for it.
    -Really good shop to be at if you speak Portuguese.
    -If you're a dude, you could be an alcoholic who never showers and you could still consistently get promoted.
    -Painted portraits are cool.

    Cons

    It's a two party system: the Progressive party and the Sao Paulo party. No room for independents.
    Lots of proactive work. Very little active work.
    If you're on the right team, every meeting that should be 30 minutes will last 120 mins, so that's a thing.

    Advice to Management

    Mix it up with creative leadership. Would be nice to see someone who is not a dude.


  4. "EVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Arnold full-time

    Pros

    Arnold is a creative powerhouse when it is at its best. Some of the best creative minds I have worked with I met at Arnold

    Cons

    Financial hardships at times have tended to skew its focus on creative excellence

    Advice to Management

    Focus on Big ideas and what you do best...don’t try to be everything. Concentrate on getting all the best Boston based clients


  5. "Account Supervisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arnold full-time

    Pros

    The people, the culture, and the snacks.

    Cons

    The work / Life balance


  6. "Living in the past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Office space and location.

    Cons

    Stuck in the past. Leadership wasn't visible. Limited creative and career opportunities. They operated like a 1000 person shop when they should have operated like a 100 person shop. No Talent Development. No Human Resources.

    Advice to Management

    Throw dead weight overboard, staff and clients, and start over again.


  7. Helpful (1)

    "Don’t."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Convenient location for Soho. Um...

    Cons

    Years of terrible management. So much to say that it’s too much.

    Advice to Management

    Do some management. Some leadership would be even better.

  8. "Needs An Overhaul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arnold full-time

    Pros

    Free beer, some friendly people

    Cons

    Poor leadership but thankfully the company started to realize the holes and it working to repair them


  9. Helpful (5)

    "Would NOT recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arnold full-time (More than a year)

    Pros

    Snacks in the kitchen and being affiliated with Havas

    Cons

    Arnold is super disorganized. There is no process and operations is an absolute mess. Aside from a few genuine people, everyone else is super rude and condescending. More than half of the agency does not understand what their role is and HR is pretty much non-existent (you have to reach out to Boston HR to file any complaints/raise any issues). Leadership sets a terrible example of how to lead and treat colleagues and turnover is extremely high (even for an agency). I would never recommend any of my friends to work at Arnold because I can't imagine anyone actually being happy there.

    Advice to Management

    Be open to feedback and take the time to invest in your employees upon hiring.


  10. Helpful (5)

    "Worst ad agency in NYC for employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in New York, NY
    Former Employee - Creative in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arnold full-time (Less than a year)

    Pros

    • Creative staff has good ideas
    • (some) Nice people
    • Good location

    Cons

    • Top-heavy in ALL departments
    • Zero structure / process
    • Zero communication both inter- and intra- department
    • Very little diversity in management
    • Lack of management in general
    • Does not invest in people (would rather pay you more than listen to your needs)
    • Salaries not consistent among gender/experience/race
    • HR will NOT help you, even in cases of reported harassment
    • Not very supportive of women or minorities (lots of "bros" tbh)
    • Unprofessional; does not even invest in reception
    • Overall bad attitude--thinks they are "better" than all other agencies despite unproven track record in NYC
    • Will lie to your face about projects/brands/workload to get you in the door; once you're there, does not care about you
    • Wastes tons of money daily on freelance while not investing in staff
    • Account-driven (despite Boston's record of good creative)

    Advice to Management

    First of all, let go of the hubris. You've lost all of your major non-pharma brands and you still won't acknowledge that this means you have a lot of learning and work to do. Stop lying to potential employees about this--you are 100% pharma now, which you are still trying to navigate and are not settled in yet---be up-front. You are not " better" than other pharma agencies which you mistakenly make fun of (but whom you actually need to learn from).

    • Invest in a process that follows what established pharma agencies do---routing, fact-checking, organization, scheduling. Your system (or lack of one) is a mess, and you know it.

    • Be professional. Don't treat some employees like crap, talk behind their backs and even tell others you are going to "fire them" over the course of many months. It's not high school and the place is small, so word gets around. You might also want to check on the daily alcohol consumption of some of your star employees as well.

    • Fix your HR department. They are very hard to get a hold of. They don't even respond to letters that could literally cause serious lawsuits for the company. It's truly scary.

    • Stop being so top-heavy. You have a million CDs (all men, by the way...very interesting) that are really unnecessary for the amount of brands you have. Then you get CD freelancers on top of this and flush money down the toilet?

    If you cannot fix these things, and more, then maybe 'call it a day' and just be absorbed into HAVAS entirely, or send your 2 brands back to Boston. Because you are a mess and hiring a million new people will not fix your STRUCTURAL PROBLEMS. A few fancy new couches will not fix a burning building.