Arnot Ogden Medical Center Reviews | Glassdoor

Arnot Ogden Medical Center Reviews

Updated November 17, 2017
20 reviews

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2.7
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Arnot Ogden Medical Center President & CEO Anthony Cooper
Anthony Cooper
6 Ratings

20 Employee Reviews

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  1. "Arnot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arnot Ogden Medical Center full-time

    Pros

    Benefits are really good and accruing PTO happens quickly.

    Cons

    Rate of pay can be on the low side depending on the position.


  2. "Arnot Health, A great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Arnot Ogden Medical Center full-time (More than 3 years)

    Pros

    Great benefits package, write offs for hospital costs for employees and their families, competitive pay for the area, friendly Human Resources department (my recruiter went above and beyond), amazing orientation with Rob, strong sense of community between staff members, and good food.

    Cons

    Break down in communication from management to staff (some managers are great at communicating and others are not), some frustrated staff regarding equipment or work environment

    Advice to Management

    Moving forward focus less on the top level management and do more rounding with lower level staff. You can learn a lot from talking to the staff that do the day to day work. Show appreciation for your staff even a quick "Great Job" or "Great Idea" goes a long way.

  3. "Too Top Heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Staff Nurse
    Current Employee - RN Staff Nurse
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Arnot Ogden Medical Center full-time (More than a year)

    Pros

    Some great nurses, physicians, assistants and great learning experiences.

    Cons

    Administration is a joke, too many hands in the pot has led to extreme lack of communication, lack of staff, resources and ultimately bad outcomes with patients. Vital equipment to patient care doesn't work, outdated facilities put patients in danger, little to no communication between departments, nurse to patient ratio's are awful and do not take acuity into account. Patient satisfaction is down, employee morale is non existent, and nobody listens to the nursing staff when concerns are brought up. Many are even punished when they express their concerns or try to give new ideas.

    Advice to Management

    Total restructuring needs to be done. This hospital was at one time the best in the area both for our patients and staff. Not anymore. People are afraid to come there when sick but don't have many choices, staff are embarrassed to say where they work. Biggest mistake ever was buying out St. Joseph and Ira Davenport hospitals without fixing Arnot first.


  4. "Was Nice, Until Destination Excellence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Elmira, NY
    Former Employee - Field Service Technician in Elmira, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arnot Ogden Medical Center (More than 3 years)

    Pros

    -Depending upon where you work, your coworkers and management can be great.
    -Food at St. Josephs is pretty darn good.
    -Benefits aren't too bad.

    Cons

    -Far too much management in some places, and far too little in others. I had 3 managers (there were 12 of us) and there are Managers that manage several floors at multiple hospitals and dozens of employees.
    - Administration numbers are staggering. Elimination of jobs seems to be commonplace, while administrative positions magically appear out of nowhere.
    -Nepotism is obscene, evident, and used to deny many workers opportunities they deserve.
    -Continual bleeding of income has provoked budget cuts across the organization, but organization will continue to blow money when it doesn't need to do so. A recent purchase of a plot of land in Corning in 2015 which was followed by a hiring and wage freeze, that still is unplanned in how it will be used over a year later is a great example.
    -Continual use of consultants to in essence, blame the floor workers for everything.
    -Consistent inability to be responsive to products or policies that are financially detrimental to the organization, and end ties with those things.
    -Back deal contracts and hires cost money and cause widespread changes on whims, without input from departments they will effect, directly effecting productivity of those places.
    -Destination Excellence, a program designed to elevate customer service is being utilized to weed out "problematic employees" by singling out and attacking employees who are "damaging to employee morale" by not being positive, or providing input and feedback where it is unwanted.
    -Extremely low morale workforce.
    -Consistent lying done by management to "brainwash" employees into capitulation.
    -Poor prospects of moving up in the company, unless of course you're related to someone in management.
    -Will give you less than market value, you cannot ask for a raise from your boss. No incentives like bonuses either.
    -Stress can make your home life difficult.

    Advice to Management

    At this point, I am unsure if the situation could be salvaged. The culture is toxic to such an extent, it manages to irreparably damage anything it has the opportunity to influence. A good starting point would be a massive drop in administration presence, and a strong focus on lean usage of administrative personnel to achieve as much as possible, while expanding workforce on floors to allow the customer service required to actually occur.

    Listen to your employees, they know a lot.


  5. "Changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Technician in Elmira, NY
    Former Employee - Patient Care Technician in Elmira, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Was great
    Decent pay
    Great place to start

    Cons

    Employer morale down greatly
    Er wait ridiculously long
    Rude employees (sometimes)
    No longer seems to care about the thoughts of the employees

    Advice to Management

    Arnot went from being #1 to being a hospital people don't want to go to but have to because of location. They used to care about their employees but now employees leave and quickly as they come in. And unfortunately I can't personally say I'd go to that er ever they are horrible with the wait time for things that should be priority. And depending on what staff is there the redness is at an all time high.


  6. Helpful (1)

    "Good workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits co workers pay

    Cons

    None really just a long waiting game for them to call

    Advice to Management

    None


  7. "There are better employers in the area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The Medical Center is being taken over by the University of Rochester, so this is a HUGE upside. maybe the U of R will get rid of all of the C-suite staff, Sr Directors and Directors; start again with people that are actually 'qualified' to do their jobs rather than be friends of friends or family members. That's the difficulty of being in a small town area, the pool of talent is rather dismal and insular. The U of R hopefully will bring their own C-suite staff and Directors to turn this place around

    Cons

    As stated above, the people hired aren't always qualified to do their jobs. ABN as a cleaning service MUST GO. The hospital is filthy and the manager is less than adequate. Again, maybe the U of R will bring in their own, trained, Environmental services staff and get rid of ABN

    Advice to Management

    Clean your facility! get rid of ABN and let the U of R show you how it's done. Take a good look at your recent hires for Director level and above. Were they hired because they were the best candidate, or because they were someone's friend or relative? Police yourselves before the U of R polices YOU!

  8. Helpful (1)

    "Poorly Run Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Administrative Assistant in Elmira, NY
    Former Employee - Executive Administrative Assistant in Elmira, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arnot Ogden Medical Center (More than a year)

    Pros

    The staff is great to work with, the physicians, nurses and graduate medical education staff is great to deal with

    Cons

    There is no direction with this organization. The departments do not work well together, it always seems as though everyone is doing their own thing. When you have department heads that only have their position because a friend hired them and they are not capable of running a department you are in big trouble.

    Advice to Management

    Get rid of the "Good Ole Boys Club"


  9. "med tek"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    nice people but very vlunt

    Cons

    low salary and evver changing bosses

    Advice to Management

    keep current with new ways


  10. "Caring Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Arnot Ogden Medical Center full-time

    Pros

    Worked in bigger cities and this hospital rates fair to high next to them.

    Cons

    Could use more administrative associations with high powered local hospital, Univer. Rochester Strong Medicine


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