Arnot Ogden Medical Center Reviews | Glassdoor

Arnot Ogden Medical Center Reviews

Updated June 15, 2018
24 reviews

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2.8
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Arnot Ogden Medical Center President & CEO Anthony Cooper
Anthony Cooper
6 Ratings

24 Employee Reviews

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  1. "Awesome place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Practice Medical Office Licensed Practical Nurse in Elmira, NY
    Former Employee - Family Practice Medical Office Licensed Practical Nurse in Elmira, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Arnot Ogden Medical Center full-time (More than a year)

    Pros

    Great place to work! Best benefits for the area and the office I worked for was absolutely the best! The physicians were top notch and down to earth. The staff was like a big family and supported each other. One physician overall has been the best physician I've ever worked with to this day in my nursing career. He truly is an asset to this group. As his nurse he treated me with the upmost respect and explained exactly what he wanted so I could anticipate what he would want or need to ensure the patients received the best care. He spent time talking and explaining things to his patients and ensured their needs were met. Generous PTO as well.

    Cons

    Pay could be better and is the reason I left...if I had be able to make at least $5 more an hour I would have stayed.

    Advice to Management

    Pay the staff what they are worth and what they put into their jobs. Pay the office nursing staff a bit more!


  2. "Up & Coming Healthcare Organization!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Arnot Ogden Medical Center full-time (More than 3 years)

    Pros

    Great Hospital & Provider System that is trying extremely hard to improve and provide the best possible care for the Elmira, Corning and Bath communities. Recently hired a new COO , CIO and other leaders who are making very progressive and needed changes.
    Great health and PTO benefits. As well as convenient and easy parking for employees. Very friendly and cordial leadership who ask for input from the staff.
    Organization has begun to show signs that they are moving salaries closer to market value for highly competitive positions and skills.

    Cons

    Facilities are old, but organization is constantly renovating and improving floors and units.
    Too many individual provider (doctor) offices. Need to consolidate services in key areas within the region.

    Advice to Management

    Continue to move salaries close to market value. Build on the strengths of successful specialties like Orthopedic surgery and Oncology. Continue to grow the relationship with the University of Rochester Medical Center.

  3. "Great people to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Arnot Ogden Medical Center full-time

    Pros

    Accommodating when necessary such as last minute family issues.

    Cons

    Some issues with communication. Finding out there had been a change after the fact rather than before it.


  4. "Arnot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Arnot Ogden Medical Center full-time

    Pros

    Benefits are really good and accruing PTO happens quickly.

    Cons

    Rate of pay can be on the low side depending on the position.


  5. "Arnot Health, A great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Arnot Ogden Medical Center full-time (More than 3 years)

    Pros

    Great benefits package, write offs for hospital costs for employees and their families, competitive pay for the area, friendly Human Resources department (my recruiter went above and beyond), amazing orientation with Rob, strong sense of community between staff members, and good food.

    Cons

    Break down in communication from management to staff (some managers are great at communicating and others are not), some frustrated staff regarding equipment or work environment

    Advice to Management

    Moving forward focus less on the top level management and do more rounding with lower level staff. You can learn a lot from talking to the staff that do the day to day work. Show appreciation for your staff even a quick "Great Job" or "Great Idea" goes a long way.


  6. "Sterile Processing Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sterile Processing Technician in Elmira, NY
    Current Employee - Sterile Processing Technician in Elmira, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Arnot Ogden Medical Center full-time (More than 10 years)

    Pros

    They offer benefits. Health insurance with eye and dental. On major medical all bills that are not fully paid by insurance is written off. You earn benefit time off.

    Cons

    We need a boss educated in sterile processing. Things are not done properly or fairly.

    Advice to Management

    Get someone who is educated.


  7. "Too Top Heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Staff Nurse
    Current Employee - RN Staff Nurse
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Arnot Ogden Medical Center full-time (More than a year)

    Pros

    Some great nurses, physicians, assistants and great learning experiences.

    Cons

    Administration is a joke, too many hands in the pot has led to extreme lack of communication, lack of staff, resources and ultimately bad outcomes with patients. Vital equipment to patient care doesn't work, outdated facilities put patients in danger, little to no communication between departments, nurse to patient ratio's are awful and do not take acuity into account. Patient satisfaction is down, employee morale is non existent, and nobody listens to the nursing staff when concerns are brought up. Many are even punished when they express their concerns or try to give new ideas.

    Advice to Management

    Total restructuring needs to be done. This hospital was at one time the best in the area both for our patients and staff. Not anymore. People are afraid to come there when sick but don't have many choices, staff are embarrassed to say where they work. Biggest mistake ever was buying out St. Joseph and Ira Davenport hospitals without fixing Arnot first.

  8. Helpful (1)

    "Was Nice, Until Destination Excellence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Elmira, NY
    Former Employee - Field Service Technician in Elmira, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arnot Ogden Medical Center (More than 3 years)

    Pros

    -Depending upon where you work, your coworkers and management can be great.
    -Food at St. Josephs is pretty darn good.
    -Benefits aren't too bad.

    Cons

    -Far too much management in some places, and far too little in others. I had 3 managers (there were 12 of us) and there are Managers that manage several floors at multiple hospitals and dozens of employees.
    - Administration numbers are staggering. Elimination of jobs seems to be commonplace, while administrative positions magically appear out of nowhere.
    -Nepotism is obscene, evident, and used to deny many workers opportunities they deserve.
    -Continual bleeding of income has provoked budget cuts across the organization, but organization will continue to blow money when it doesn't need to do so. A recent purchase of a plot of land in Corning in 2015 which was followed by a hiring and wage freeze, that still is unplanned in how it will be used over a year later is a great example.
    -Continual use of consultants to in essence, blame the floor workers for everything.
    -Consistent inability to be responsive to products or policies that are financially detrimental to the organization, and end ties with those things.
    -Back deal contracts and hires cost money and cause widespread changes on whims, without input from departments they will effect, directly effecting productivity of those places.
    -Destination Excellence, a program designed to elevate customer service is being utilized to weed out "problematic employees" by singling out and attacking employees who are "damaging to employee morale" by not being positive, or providing input and feedback where it is unwanted.
    -Extremely low morale workforce.
    -Consistent lying done by management to "brainwash" employees into capitulation.
    -Poor prospects of moving up in the company, unless of course you're related to someone in management.
    -Will give you less than market value, you cannot ask for a raise from your boss. No incentives like bonuses either.
    -Stress can make your home life difficult.

    Advice to Management

    At this point, I am unsure if the situation could be salvaged. The culture is toxic to such an extent, it manages to irreparably damage anything it has the opportunity to influence. A good starting point would be a massive drop in administration presence, and a strong focus on lean usage of administrative personnel to achieve as much as possible, while expanding workforce on floors to allow the customer service required to actually occur.

    Listen to your employees, they know a lot.


  9. "Changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Technician in Elmira, NY
    Former Employee - Patient Care Technician in Elmira, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Was great
    Decent pay
    Great place to start

    Cons

    Employer morale down greatly
    Er wait ridiculously long
    Rude employees (sometimes)
    No longer seems to care about the thoughts of the employees

    Advice to Management

    Arnot went from being #1 to being a hospital people don't want to go to but have to because of location. They used to care about their employees but now employees leave and quickly as they come in. And unfortunately I can't personally say I'd go to that er ever they are horrible with the wait time for things that should be priority. And depending on what staff is there the redness is at an all time high.


  10. Helpful (1)

    "Good workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits co workers pay

    Cons

    None really just a long waiting game for them to call

    Advice to Management

    None


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