Arriva Reviews | Glassdoor

Arriva Reviews

Updated September 24, 2017
40 reviews

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Current Employees

2.9
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Arriva CEO David R. Martin
David R. Martin
21 Ratings

40 Employee Reviews

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  1. "Slingshot start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Bus Driver in London, England (UK)
    Current Employee - Professional Bus Driver in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Arriva full-time (More than a year)

    Pros

    Gives paid training, including licence; progression available; lots of overtime.

    Cons

    Controllers are rude; there is a chaos sometimes

    Advice to Management

    London bus drivers get a lot, go easy on them:)


  2. "Bus driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Bus Driver in London, England (UK)
    Current Employee - Professional Bus Driver in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Arriva full-time (More than a year)

    Pros

    Good training if you need it

    Cons

    Tell lies about salary , you don't earn the wages it says in the advert , much less

    Advice to Management

    Be honest with employees and don't pull the wool over people's eyes

  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Arriva as a contractor

    Pros

    Flexibility, freedom, great location, good facilities

    Cons

    Short term contracts, communication from the top management

    Advice to Management

    Retain and re-use staff.


  4. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Arriva full-time

    Pros

    friendly, high energy, forward thinking

    Cons

    Now catching up with technology, for the management of its people

    Advice to Management

    work hard and play hard


  5. Helpful (2)

    "Avoid Arriva Buses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Rhyl, Wales (UK)
    Current Employee - Driver in Rhyl, Wales (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Arriva full-time (More than 3 years)

    Pros

    Pay is good but that's as far as it goes

    Cons

    No support from management, always out to get drivers whether it's accidents or covert inspections they get you in the end.
    Each depot manager has there favourites and no matter how hard you work you will never get promotion unless you are one of them!!
    Very stressful working environment and no support from management. If a customer complains no matter what happened you get the blame and the customer gets a free weekly pass for making there complaint!!!!!!!

    Advice to Management

    Support your drivers as they are the ones who make the profits.
    Promote staff on ability and not the ones who make you coffee and buy your lunch!!!!


  6. Helpful (1)

    "Internal Audit Senior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arriva full-time

    Pros

    Great values, flexible work, excellent team spirit

    Cons

    the talent management is weak


  7. Helpful (2)

    "nasty place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Driver in Brixton, London, England (UK)
    Current Employee - Bus Driver in Brixton, London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Arriva full-time (Less than a year)

    Pros

    The driver are friendly and supportive.

    Cons

    management are bully. sick place to work for. cantine is close most of the time. Money is rubbish and they are slave labour. Never again.

    Advice to Management

    Sack the all lot in office and start fresh. No happy driver = poor service.

  8. Helpful (3)

    "Managers focused only on their careers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Arriva full-time (More than 8 years)

    Pros

    YOU CAN DO LOTS OF OVERTIME,

    Cons

    being harassed by customers on a daily basis,
    lack of support from management, they only there to criticize you,
    stressful environment


  9. Helpful (2)

    "Focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    Pros

    Good team of people, professional

    Cons

    Bonus scheme poor, muddled direction on occasion

    Advice to Management

    Clearer strategic direction needed on occasion


  10. Helpful (1)

    "Better than you would expect for a transport operator, worse than it could be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Arriva full-time (Less than a year)

    Pros

    Small organisation where most people know each other, even if spred to 14 countries. Nice offices. Close relationship with management.

    Cons

    Small chances of promotion. A little bit boring work. No real purpose behind most tasks.


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