Arriva Reviews | Glassdoor

Arriva Reviews

Updated April 7, 2017
11 reviews

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3.0
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Arriva CEO David R. Martin
David R. Martin
4 Ratings

11 Employee Reviews

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  1. "Focused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    Pros

    Good team of people, professional

    Cons

    Bonus scheme poor, muddled direction on occasion

    Advice to Management

    Clearer strategic direction needed on occasion


  2. "Better than you would expect for a transport operator, worse than it could be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Arriva full-time (Less than a year)

    Pros

    Small organisation where most people know each other, even if spred to 14 countries. Nice offices. Close relationship with management.

    Cons

    Small chances of promotion. A little bit boring work. No real purpose behind most tasks.

  3. "Bus Driver"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    weekly pay. pension. training before job and pay whilst taking theory tests etc.

    Cons

    confusing pay. i was sent t be trained by a private company whereas my colleagues trained with arriva first then got sent to the private company to take test. long process after application.


  4. Helpful (4)

    "Bus Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional Bus Driver in Tottenham, England (UK)
    Former Employee - Professional Bus Driver in Tottenham, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arriva full-time (More than 5 years)

    Pros

    If money is the solely the reason and if you're from outside the UK then this is a great stepping stone. a very good mixture of diversity and nobody in my eyes felt awkward about age sex race belief orientation. so in that respect it's good, so join as a driver but as soon as you can go for promotion to a non driving role, then I think Arriva is a fantastic place to work.

    Cons

    progression only if your face fits and the manager actually likes you regardless of whatever you can offer the company, whatever you do don't have an accident because you'll will be made to take the blame favourite questions asked by mangment "Could it have been avoided" yeah now that you look back on it it probably could have been but when you're caught up in the heat of the moment you've got a million and one things going on in your mind so deal with the situation as it occurs not what could of or should of happened after the incident, hindsight is a glorious thing but if you're not there you don't have a right to comment. each year Arrival get rid of some of the best drivers out there because they can't follow the highway code that every other driver is meant to adhere too but drive to code made up by the company. as soon as you pass probation you'll spend the rest of your year's worrying about when you gonna get sacked. don't get me wrong there are some great reasons to become a driver, however if you love driving stay away as you hate it after. the psychological abuse and the lack of appreciation you get from some controllers and management is far worst than dealing with the general public. just ask about the results of the 2015 employees survey and see what drivers really think of the company.

    Advice to Management

    Stop Sacking good people just to replace them with monkeys so you can pay peanuts, for what is meant to be a skilled job.


  5. "None"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    None so far everything looked fine for all that time

    Cons

    Nothing wrong witnessed during my time with them. Well pleased with management


  6. Helpful (2)

    "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Arriva full-time

    Pros

    Friendly people at team level

    Cons

    Poor leadership
    Does not value employees


  7. Helpful (3)

    "Bus driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Driver 9 Years in Jesmond, England (UK)
    Current Employee - Bus Driver 9 Years in Jesmond, England (UK)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Arriva full-time (More than 8 years)

    Pros

    Almost Decent pay
    Work with great lads n lasses

    Cons

    Shifts are too long / driving hrs are far too long should be four and a half hrs max not 5 to 5 and a half. / Rotas change far too often. / Some supervisors are way over zealous / Communication is from the dark ages. Need to keep up with other bus companies ie have radio contact from within the bus and bnot depend on drivers to use their own mobile phones for which they can get reprimanded for. / driving clapped out buses /. Get bollocked for the trivialist of things / Management will take the side of the customer everytime.

    Advice to Management

    Get a grip. get real. wake up. Look after your staff. Start respecting your staff. Put ridiculous complaints in the bin and stop wasting our time and yours. get out of your office more. Look at whats really going on. Come into our world. Some of you have been there but once promoted you quickly forget what we have to deal with day in day out. Step back into our shoes for 1 week.

  8. Helpful (1)

    "Very old fashioned and wandering round in circles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook

    I worked at Arriva as a contractor (More than a year)

    Pros

    Nice folk in the regional offices

    Cons

    Strategically confused, composed of lots of different little acquired companies, very old fashioned leadership, UK dominated which upsets the EU companies

    Advice to Management

    Time for some retirements at the top.


  9. Helpful (1)

    "has been an enjoyable one. has its ups and downs. needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pcv Driver in Middlesbrough, England (UK)
    Current Employee - Pcv Driver in Middlesbrough, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Arriva full-time (More than 10 years)

    Pros

    meeting different members of the public, job security, love driving. being out and about rather then stuck in doors.

    Cons

    have no social life. find it hard to balance work life and family life. feel you dont have much support from management, you are just a number to them. no job safety (meaning you are left on your own, if you encounter someone violent there are no inspectors about in the evening to help you out.

    Advice to Management

    think should get more benefits when working weekends and bank holidays. would like to be appriciated more. would like more training so if wish to pursue into management would have neccesary experience for the role.


  10. "Good opportunities for people willing to work hard only in the UK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Arriva full-time (More than 8 years)

    Pros

    CEO is very good
    Management leads by example

    Cons

    Not a lot of training
    In the UK there is meritocracy, in other countries not at all

    Advice to Management

    Get rid of some useless senior managers who are only interested in the title and their position and sponsoring their friends rather than really focusing on what the right thing for the company is


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