Arriva Reviews | Glassdoor

Arriva Reviews

Updated February 20, 2017
49 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Approve of CEO
Arriva CEO David R. Martin
David R. Martin
23 Ratings

49 Employee Reviews

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  1. "very enjoyable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pcv Driver in Luton, East of England, England (UK)
    Current Employee - Pcv Driver in Luton, East of England, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Arriva full-time (More than 5 years)

    Pros

    the colleague's who support me when I need it,and rib when I don't ,the management who get the best out of me.

    Cons

    the only drawback sometimes is the early morning starts and a cold bus to sit on.


  2. "Great people and great company with the scope to do 'something different'"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Leicester, England (UK)
    Current Employee - Marketing in Leicester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arriva full-time (Less than a year)

    Pros

    The sky is the limit regarding ideas

    Cons

    decisions can be complicated and slow, which is expected in such a large organisation


  3. "I love my job, the public are amazing, it's what you make of them xx"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Driver in Tamworth, England (UK)
    Current Employee - Bus Driver in Tamworth, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arriva full-time (More than 5 years)

    Pros

    The pay isn't too bad, love the banter at work, at a point in the company where I am being acknowledged for my communication skills and and work with the community so am getting extra opportunities as a result. Also have two NVQ's which the company supported.

    Cons

    Mostly the shift patterns, would not have been able to manage had my children been young, the hours can be long.

    Advice to Management

    Remember we have lives and families outside of work.


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  5. "this company is a very caring company and looks its staff when they have a medical condition"

    Star Star Star Star Star
    Current Employee - Bus Driver in Blyth, North East England, England (UK)
    Current Employee - Bus Driver in Blyth, North East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    customer comfort and safety is the number one priority

    Cons

    i have no complaints about working at arriva

    Advice to Management

    please listen to your drivers after all they are the main face of the company


  6. Helpful (1)

    "Job for life if willing to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Controller in Finsbury Park, England (UK)
    Current Employee - Night Controller in Finsbury Park, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Arriva full-time (More than 10 years)

    Pros

    Great money, good hours, great working with people you get along with and have loads of friends.

    Cons

    Lack of promotion prospects within the grade. i.e i am on the performance side and have to move to operating side if want promotion.

    Advice to Management

    Take more notice of employees and more information on how the business is performing.


  7. Helpful (1)

    "driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pcv Driver in Blyth, North East England, England (UK)
    Former Employee - Pcv Driver in Blyth, North East England, England (UK)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Arriva full-time (More than 10 years)

    Pros

    I worked for arriva for 47 years starting as a conducter in 1963 then driving in 1966 became an inspector around 1980ish then assistant district manager shortly after that I worked at Whitley Bay then Morpeth until it was closed in 2002 I was made redundant and went back driving at Blyth until I retired in 2010

    Cons

    I liked working on public transport working with the public the staff were friendly as was most of the managerment

    Advice to Management

    Be more open with your staff and listen to critisim


  8. "bus cleaner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Cleaner in Redcar, England (UK)
    Current Employee - Bus Cleaner in Redcar, England (UK)
    Recommends
    Positive Outlook

    I have been working at Arriva full-time (Less than a year)

    Pros

    Had a good laugh with the team

    Cons

    There wasn't any at all


  9. "Driving my career forward"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maidstone, England (UK)
    Current Employee - Anonymous Employee in Maidstone, England (UK)
    Recommends
    Positive Outlook

    Pros

    Great promotional prospects
    Fun place to work

    Cons

    There are no cons for Arriva


  10. "Professional Bus Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional Bus Driver in London, England (UK)
    Former Employee - Professional Bus Driver in London, England (UK)
    Recommends
    Positive Outlook

    I worked at Arriva full-time (More than 3 years)

    Pros

    Great company, professionally run, world class driving training. Strong emphasis on meeting targets for routes.

    Cons

    As a driver you are expected to take reponsibility for a lot more than just driving. Sometimes the drive to meet route targets can push safety considerations and provide a stressful time for drivers who seem to be always the ones who are wrong when in fact on many occassions they are right.

    Advice to Management

    Treatment of drivers should be more equitable. Controllers of routes desperately need people management skills and an understanding of how important the customer is.


  11. "not bad to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Bus Driver in Guildford, England (UK)
    Current Employee - Professional Bus Driver in Guildford, England (UK)
    Recommends
    Approves of CEO

    I have been working at Arriva full-time (More than 8 years)

    Pros

    some shifts are to long and sometimes not enough time between shifts

    Cons

    good pay and hoildays good



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