Arriva Reviews | Glassdoor

Arriva Reviews

Updated April 15, 2017
53 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Approve of CEO
Arriva CEO David R. Martin
David R. Martin
25 Ratings

53 Employee Reviews

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  1. "MANAGEMENT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bus Driver in Thornton Heath, England (UK)
    Former Employee - Bus Driver in Thornton Heath, England (UK)
    Doesn't Recommend
    Disapproves of CEO

    I worked at Arriva (More than a year)

    Pros

    Nothing good to say about the Company

    Cons

    Low pay, buses need upgrading and no backing from Management, .

    Advice to Management

    Need to look after your Drivers


  2. "Focused"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    Pros

    Good team of people, professional

    Cons

    Bonus scheme poor, muddled direction on occasion

    Advice to Management

    Clearer strategic direction needed on occasion


  3. Helpful (1)

    "Shocking.... poor buses and bullying management in london"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - London Bus Driver in Grays, England (UK)
    Former Employee - London Bus Driver in Grays, England (UK)

    Pros

    Friendly co workers
    Good pay
    Impossible to get sacked

    Cons

    No route control
    Bullying management
    Buses poorly maintained

    Advice to Management

    Start treating employees like humans


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Better than you would expect for a transport operator, worse than it could be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Arriva full-time (Less than a year)

    Pros

    Small organisation where most people know each other, even if spred to 14 countries. Nice offices. Close relationship with management.

    Cons

    Small chances of promotion. A little bit boring work. No real purpose behind most tasks.


  6. Helpful (2)

    "Old school bully boy environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arriva full-time

    Pros

    Management pay and benefits are very generous

    Cons

    Poor culture of bullying and intimidation which there is no appetite to address. Performance management consists of being shouted at and threatened in front of colleagues. Even at the highest level of management peer managers threaten and intimidate each other and the MD chooses not to deal with as the instigators have been there for years and are his trusted colleagues. Poor planning - generally tactics/strategy are planned on the way into the relevant meeting rather than with any real thought or strategic insight. Pay and benefits for driving staff are very low.

    Advice to Management

    Its 2017, professional businesses don't behave like this anymore - you need to develop a culture of openness and respect, stamp out the old school bully boys - treat staff in a way that shows they are valued and important, not just nameless commodities that can be easily replace - they cant! Fewer and fewer people will work for the remuneration and shift patterns on offer here.


  7. "Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Train Driver in London, England (UK)
    Current Employee - Train Driver in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    Pros

    None about Arriva. TFL perks are good.

    Cons

    There like a bulldog in a china shop.

    Advice to Management

    Give the keys back to TFL.


  8. "Driving my career forward"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Maidstone, England (UK)
    Current Employee - Anonymous Employee in Maidstone, England (UK)
    Recommends
    Positive Outlook

    Pros

    Great promotional prospects
    Fun place to work

    Cons

    There are no cons for Arriva


  9. "Bus Driver"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    weekly pay. pension. training before job and pay whilst taking theory tests etc.

    Cons

    confusing pay. i was sent t be trained by a private company whereas my colleagues trained with arriva first then got sent to the private company to take test. long process after application.


  10. "Working for arriva"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional Bus Driver in Southport, England (UK)
    Former Employee - Professional Bus Driver in Southport, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Arriva full-time (More than a year)

    Pros

    The advantages of working for arriva is you join the unite the union & get advice & money saving tips.

    Cons

    The shift hours can be unsociable, can be a stressful job at times & you have short breaks between driving

    Advice to Management

    More spare drivers, limit on overtime, guaranteed adequate breaks, contact,company share scheme, more reliable newer buses, final salary pension.


  11. Helpful (1)

    "Avoid Avoid Avoid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Arriva full-time (More than 3 years)

    Pros

    You get to leave at the end of the day

    Cons

    No direction, middle management grossly abusive to staff and get away with it. Hugely political company. Very backwards thinking. No strategy. Everyone is out for themselves and backstabbing each other despite this they paint a picture of unity, direction and harmony. This is a lie. Biggest mistake I've made in my career to date is going to Arriva.

    Advice to Management

    Advice to CEO / Directors. Sack everyone and start afresh with decent people



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