Arthur J. Gallagher & Co. Reviews | Glassdoor

Arthur J. Gallagher & Co. Reviews

Updated May 9, 2017
126 reviews

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2.0
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Arthur J. Gallagher & Co. Chairman, President, and CEO J. Patrick Gallagher Jr.
J. Patrick Gallagher Jr.
35 Ratings

126 Employee Reviews

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Pros
  • There are opportunities to work from home (in 27 reviews)

  • Having the option to work remotely for the company is wonderful for work/life balance (in 19 reviews)

Cons
More Pros and Cons

  1. Helpful (3)

    "Gallagher Bassett"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Tampa, FL
    Former Employee - Account Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arthur J. Gallagher & Co. full-time (More than 8 years)

    Pros

    Good people work there. They are helpful.

    Cons

    Low wages, unrealistic work loads for adjusters.

    Advice to Management

    Continually cutting costs is not a long term business strategy.


  2. Helpful (3)

    "Service and sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than 10 years)

    Pros

    Great people I work with.

    Cons

    No movement for women to progress their career. Men make up more than 75% of producers. Women are looked over and made to process, amongst, sell, and service clients. There is no work life balance for women, and are paid MUCH less than male counterparts.

    Advice to Management

    Talk to your employees. When they bring you an issue discuss with them, and possible fixes. Talk to your women employees. They do more than most of the work for Producers and are not compensated.


  3. Helpful (7)

    "Almost no appreciation for non management roles"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Manager in Los Angeles, CA
    Current Employee - Client Services Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than 3 years)

    Pros

    Flexible with work hours and vacations
    Constant room for growth for the 1%
    No micromanagement
    Private cubes
    Highly talented staff

    Cons

    Extreme workload
    Below average pay
    Little support staff
    Expected to run all aspects of an account
    Producers have too much say while not doing any work
    High pressure
    Very nominal raises, below inflation rate for an exceptional annual review rating (10/10 will get you 2-3%)

    Advice to Management

    Appreciate your employees more. Spend some money on culture and wellness (organizing potlucks don't count). Do this at least monthly. Ex. Happy hour, dodgers game, Friday breakfast, office walks. Of course, during work hours.


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  5. Helpful (6)

    "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Bloomington, MN
    Current Employee - Anonymous Employee in Bloomington, MN
    Doesn't Recommend
    No opinion of CEO

    I have been working at Arthur J. Gallagher & Co. full-time (More than a year)

    Pros

    -Other than management, their are good people in this office

    Cons

    -Plenty of system issues. They should invest in technology.
    -Inappropriate behavior from leadership in this particular office.


  6. Helpful (8)

    "Good company, unqualified leaders in this office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Dallas, TX
    Former Employee - Senior Account Executive in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Arthur J. Gallagher & Co. full-time (More than 3 years)

    Pros

    Most people in the office are friendly. The work wasn't difficult at all (considering people without degrees work there.) The hours weren't too demanding and the travel reimbursement wasn't bad.

    Cons

    Absolutely the worst management hierarchy out of any company I have worked for. Both of the office "leaders" are not qualified in the slightest for their positions. Just because you have longevity, does not mean that equates to being a qualified leader. Clicks in the office are so apparent and if you aren't in Denna's little "in crowd" you will not advance at your position (non producers.) Also, if you don't suck up to the unqualified "leader," you will most likely get pushed out after a year or two for someone else. Your job will become extremely stagnant with absolutely no effort by management to change that. If you are a male on the account management team, you are already at a disadvantage in regards to what DH thinks of you.

    Advice to Management

    Get new leaders with defined roles as to who is actually the head of the office. Be more transparent with employees. Actually make it enjoyable to do the grunt work and give incentives.


  7. Helpful (6)

    "Terrible Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Coordinator in Dallas, TX
    Former Employee - Team Coordinator in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Arthur J. Gallagher & Co. full-time

    Pros

    The pay is decent starting out. The majority of my coworkers were very friendly and helpful. PTO is nice but the benefits are surprisingly bad considering the parent company of AJG deals with employee benefits.

    Cons

    Leadership, or lack thereof. Too many cooks in the kitchen. There is not one clear cut "President" or manager. No one is ever on the same page and there is a lack of follow through. It can become extremely frustrating and hinders the ability to be promoted and move up. Extremely high turn over rate. There is a culture of overworking and using up the "little people" and replacing them. It became exhausting having to constantly retrain people who only remained at the company for a year tops.

    Advice to Management

    Make one clear cut leader and make sure your managers/supervisors are on the same page. It makes everyone look bad when managers bad mouth each other. Nothing gets accomplished when we have a "new direction" every 6 months.


  8. "Claims adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    Pros

    Stock purchase plan is available. Benefits are average.

    Cons

    Large turnover. Excessive work loads.


  9. Helpful (4)

    "Good Company - Horrible Office Baton Rouge, LA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Manager in Baton Rouge, LA
    Former Employee - Client Services Manager in Baton Rouge, LA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Arthur J. Gallagher & Co. full-time (More than a year)

    Pros

    Co workers are nice. Had a crawfish boil and decent Christmas party. Consistent 9-5 hours. Pay is better than smaller agencies.

    Cons

    Girls do not have the same opportunities as "the boys". They will hire you right out of college and promise you the world and then place you into a CSR role when they hire male from your graduating class and put them into an account executive role. Co workers gossip and form cliques. Co workers are always watching you and love to run to management to tattle tail.

    Advice to Management

    Corporate should come to the Baton Rouge office and clear out management in the BSD. Females aren't provided the same opportunities as males. They just assume you will be happy as a CSR. BR management needs to stop thinking their younger employers "aren't ready". If you go out of your way to hire "bright/young" talent, take advantage of it. Give them opportunities that challenge them. Give them roles that have the opportunity for advancement. If you want to work for a large agency, as a recent college grad, go to Aon, Marsh or Willis Towers Watson. They are more respected and have well developed training programs available to males AND females. Arthur J Gallagher IS a great company - the BSD Baton Rouge office is just poorly managed and it is reflected in their turnover.

    Arthur J. Gallagher & Co. Response

    Oct 13, 2016 – Digital Marketing Analyst

    Thank you for your comments. Gallagher is committed to equal employment opportunities regardless of race, color, national origin, gender, age, religion, disability, veteran’s status or actual or ... More


  10. "Claims Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Arthur J. Gallagher & Co. full-time (More than 5 years)

    Pros

    Nice office building with lots of parking space

    Cons

    A lot of work and not enough time to complete daily tasks due to extra projects


  11. Helpful (2)

    "Nobody knows what's going on!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Consultant in Minneapolis, MN
    Former Employee - Associate Consultant in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook

    I worked at Arthur J. Gallagher & Co. full-time (More than a year)

    Pros

    There are good healthcare benefits offered, and the ability to set you own hours of work, within reason.

    Cons

    Huge lack of communication between branches, terrible management style, inappropriate comments are allowed to slide by, no chances of moving up unless you "know someone". Project management is almost non-existent, and deadlines for things are rarely ever set.
    WOULD NOT SUGGEST.

    Advice to Management

    If you're going to acquire other companies, make sure to actually integrate them instead of just leaving them be. It only ends up as one giant mess. Then any new people hired have no onboarding whatsoever.


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